This is now January 19 2019. In September 2018 I placed an order for a 46.00 item which I never received. Just as with many others, I found that you cannot speak to customer service on the phone, email or their joke of a live talk app. They took my money but did not send the item. DON'T PURCHASE ANYTHING FROM THESE JOKERS.
Fast delivery promised... how about nothing at all. They don't answer their contact messages, emails, their live support is always off, and no one to answer calls.
Pure scum.
I recently ordered four boxes of wire. Only one was shipped. They don't answer my phone calls or my emails.
They were quick to take your payment. Item never shipped. Phone always busy. Never responded to emails.
Stay AWAY!
Save yourself a headache. You've been warned!
I bought an item off them and it never arrived. Asked for refund and no response. Read up on these guys they are banned from Amazon.ca and are not trustworthy.
Avoid at all costs they are scammers.
This was their last chance after 2 years of not doing business with them.
They do not operate properly and do not deliver, no stock.
I do not recommend. Placed order, waiting weeks without anything being shipped, had to chase them for refund.
Cannot get ahold of anyone to speak to. Ship times are not as they say. Do not recommend using them.
I THINK THE OWNER REFUND THE COMPLAINT CONSUMER ON THIS WEBSITE
https://www.bbb.org/ca/qc/berthierville/profile/electronics-and-technology/fleet-network-canada-0117-*******/complaints
This company should be put out of business. I ordered two Brother MFC-L6900DW printers, and after almost two weeks, I was emailed and told by someone named Pascal, that they were being shipped the next day. He emailed me two tracking numbers.
Here's where it gets interesting. Only one printer was delivered, and when I contacted UPS, they told me that even though there was a second tracking number, the second printer (that was supposed to be the second tracking number) was never shipped. A discount price isn't worth all this hassle.
I contacted AMEX today, and had them do a chargeback for the printer that wasn't shipped, as emails to the company asking for a refund were not answered. Plus, the voice message indicates they are now closed until January 6.
What also concerns me is that I have purchased this printer in the past from Amazon, and the box for the printer shipped to me from Fleet was different. I have yet to remove it and test it, but I'm hoping they didn't sell me a refurbished unit as new. Stay tuned.
As every other reviewer has said, STAY AWAY.
Placed an order... got a tracking number, was never able to contact them to follow up on a delivery.
Overview
Fleet Network has a rating of 1.3 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fleet Network most frequently mention credit card, tracking number and customer service. Fleet Network ranks 74th among Voip sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members