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I telephoned and placed an order and there was a misunderstanding. The customer service representative refused me service based on this misunderstanding. I placed a second order on on March 3 with and estimated arrival time of March 5 or 6. My credit card was charged.
Today, March 10, the representative made me wait over 45 minutes on the phone and then deliberately hung up on me to prolong my order. The customer service representative answered to phone stating he had a personal call to take... and advised me that he is going to find a "manual" tracking number"
He asked me if I wanted to cancel the order... No I do not--I place the order in good faith--- and I don't believe the order has left the the warehouse.
The customer service representative is deliberately prolonging my order because of a misunderstanding.
Victoria G.'s review of Fleet Network earned a Very Helpful vote
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