We recently purchased a kitchen printer and when it arrived, determined that it only had a phone jack so can not be used for anything but dial up. I asked them to return the item and they have claimed that all sales are final and that the product "works". They have sold something that is completely useless and I had to have a service technician in to look at it and determine that. No refund, just we might be able to sell you the other part. Awful customer service. What a scam