Fleet Network Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Fleet Network staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

How easy is it to get a hold of customer service at fleet network?

Answer:

Impossible--- they don't reply to emails, don't answer their phones, the web chat is always offline.

By Stew J.
See more answers (4)
Question:

What made you choose fleet network over similar businesses?

Answer:

Price and fast free shipping... but there was nothing fast about it.

By Stew J.
See more answers (3)
Question:

Answer:

I don't know. I would imagine that the individual would have to continue with the repayments or apply his insurance to the repayments

By Victoria G.
Question:

How can i get my money back? do i contact some attorney? though, won't be the lawyer's fee more expensive than the claims?

Answer:

https://www.bbb.org/ca/qc/berthierville/profile/electronics-and-technology/fleet-network-canada-0117-66281/complaints

By SUPERMAN S.
Question:

Can you share a success story using fleet network?

Answer:

I requested to speak with the manager/owner on March 4,2020, when I placed this order and the same customer service representative refused to allow to speak with management or process the previous order. Attached is the invoice from my second order... that I would learn was never processed. Attached is the second order. That the customer service representative deliberately did not process. There was no Purolator tracking and he offered to obtained a the tracking number manually. Absurd! I have never had problems with tracking orders with amazon. This customer service representative was deliberately postponing my order to provoke me because I do not speak French. He even asked me today "Do you want to cancel your order?". Politely I stated "No, I would like to know if my order has left the the warehouse". I think Fleet Network Canada is "one man operation" and he is picking and choosing his customers. I would recommend that management intervene if they exist.

By Victoria G.
See more answers (2)

Can’t see your question? Ask to get answers from the Fleet Network staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Fleet Network?
Post Review