• Flatland

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Overview

Flatland has a rating of 2.55 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Flatland ranks 6th among Roommate sites.

  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Flatland?
Top Positive Review

“Great service”

Charlotte J.
2/13/20

Had a great experience through Flatland. I found out about them through an add on Gumtree. They will send you a listing of properties for free until you are interest to go forward and meet with landlords, which is fair. I was very happy with the service as I got my landlord's number straight away, visited the semi studio 2 days later and signed the very same week! Definitely recommend. Charlotte

Top Critical Review

“-FAKE SCAM FRAUD Flatland.co.uk Fuck you and your fake data base insolent time wasting thieves”

ALfredo F.
6/30/23

So they say you can contact them on the free line before subscribing to vwerify wether the desired appartment is vacant or not. I have been calling since 10 with no answer i suppose they are waiting for me to pay and then call the '' hotline number they send me after i register and pay the 61 pounds. Complete and utter bull$#*! no point in wasting your time with these bozo'S just a sheere piss take.

Reviews (31)

Rating

Timeframe

Other

Thumbnail of user charlottej56
1 review
0 helpful votes
February 13th, 2020

Had a great experience through Flatland. I found out about them through an add on Gumtree. They will send you a listing of properties for free until you are interest to go forward and meet with landlords, which is fair. I was very happy with the service as I got my landlord's number straight away, visited the semi studio 2 days later and signed the very same week! Definitely recommend. Charlotte

Thumbnail of user fredm241
1 review
0 helpful votes
March 27th, 2020

Flatland offers a very good service for what they do, provide contact details for available rooms in Greater London through a daily updated email list for 3 months for a reasonable fee. You have to put in the leg work, visit rooms and make calls to agencies or landlords where necessary. It helps if you do your research ahead of time with budget and kind of room in mind. Mike was always willing to take my calls and answer my questions as far as he could, even giving alternative choices he thought might work for me. I found my room thanks to Flatland after about 3 weeks and will definitely be using their services when I need a room again.

Thumbnail of user lailai2
2 reviews
0 helpful votes
May 4th, 2020

Even through the lockdown Flatlands when above and beyond to help me find a place. Thank you so much Mike, I will definitely be recommending you and using your service again.

Thumbnail of user alfredof63
1 review
1 helpful vote
June 30th, 2023

So they say you can contact them on the free line before subscribing to vwerify wether the desired appartment is vacant or not. I have been calling since 10 with no answer i suppose they are waiting for me to pay and then call the '' hotline number they send me after i register and pay the 61 pounds. Complete and utter bull$#*! no point in wasting your time with these bozo'S just a sheere piss take.

Tip for consumers:
london is expensive. if the prices ate like 100 pw 85pw its most probobaly SCAM. these bastards have no the balls to go rob someone bigger than them so they prey on the poor and financially weak. bunch a $#*!.

Products used:
none thankfully i couldnt get through to the idiots

Service
Value
Shipping
Returns
Quality
Thumbnail of user hufrisht
1 review
0 helpful votes
January 20th, 2020

Excellent and timely service provided by Myra and Mike which helped immensely. This is the 2nd good experience.

Thumbnail of user ashleyd1006
1 review
0 helpful votes
February 15th, 2023

I cannot thank and praise the agent, Mike, enough for his incredibly kind, professional, speedy and efficient service! He found me a fantastic, newly renovated, clean and tidy, large top-floor bedsit, at a reduced rate, which he negotiated on my behalf to accommodate my budget, in my desired location of West Kensington with an incredibly kind and conscientious couple of landlords (brothers), who did their utmost to always maintain clean and tidy communal areas. They came twice every single week, without fail to clean and tidy the communal areas, showing a real pride in the upkeep, decor and presentation of their property - a real rarity amongst landlords! The landlords always had time to talk and listen and joke. They were the greatest landlords I have ever had! They came to fix the shower the same day and replaced it within 48 hours. Just simply amazing! I miss my landlords very much - they were true professionals and gentlemen - and I will be using Mike's excellent, unrivalled and incomparable service again, with his incredible encyclopaedic knowledge about the properties, landlords and clients he has helped, and his strong relationships with the landlords he has worked with over the decades. I cannot thank you enough for all your fast help and amazing service, Mike. Thank you so much! I will be using you next time and will be recommending you to all! Truly amazing service! Amazing!

Tip for consumers:
The registration fee is NOT a scam or a rip off and is the best money you will ever spend, if you are looking for a studio or bedsit of your own in Central London for incredibly excellent value!!! The properties are all in amazing locations and are super affordable!!! Impossible to find in London otherwise!!!

Products used:
Property let finding/listing and contacts with landlords.

Service
Value
Quality
Thumbnail of user saic21
1 review
3 helpful votes
July 23rd, 2022

Hi, I have trusted this guy Mike( ******* *******) and paid for the service. His service is worst and atrocious which I could never come across UK. He gave us a list of properties for the viewing and once you go for the viewing there is no person to receive you or show you the house around. Ultimately when enquired, found these properties are let my a different consultants and they do not have any clue who is Mike and flatland. It is an absolute scam and robbery. Please don't subscribe for this website and fall for this pit.

Tip for consumers:
Please do not use this website for letting or purchasing

Thumbnail of user falhowns
1 review
0 helpful votes
April 16th, 2018

Very Good help. Their landlord are professional. There is lot of choices of flats rooms... this is great

Thumbnail of user cristianaz1
1 review
0 helpful votes
June 28th, 2021

It was neither the first, nor the second, nor even the tird studio i visited, but i was patient and eventually found what i was looking for; thank you Mike for the offers sent daily on my email and for the possibility to get in touch by phone with the owners. I warmly recommend,, Flatland "!

Thumbnail of user flats
1 review
2 helpful votes
February 12th, 2020

They dont help in finding a flat just a waste of time and money £60. Mike is rude and the landlords just wana waste your time. Useless

Thumbnail of user feliciae17
1 review
0 helpful votes
March 18th, 2020

I have had the chance to find two amazing homes in the centre of London through the Flatland agency. I lived 7 years in the first one and then used the agency again to find a new beautiful place in Gloucester Road and I have been living here for three years.

Thumbnail of user gioulia1
1 review
0 helpful votes
February 28th, 2020

I was in a bad situation and in huge need to find a flat asap and they helped me a lot. All of the flats I viewed were lovely and the people from flatland did their best and helped me find a rental very fast.

Thumbnail of user micheled295
1 review
1 helpful vote
October 5th, 2019

To be honest I was a bit suspicious about flatland because I have to admit that I checked the review first about them and not all of them was nice, some people mostly complain about the fact that they called and get no answer, what happen to me just once but appart form that they always answer to my mail and the guy I had on the phone really did his best to find me a place who match my expectation, knowing that at the same time I receive a list of studio or room available every day with a skit to visit them, and actually he found me a place who was even better than what I was expected and at a really really really good price! ( more space than my previous place, the area was better as well and the price so cheap as there is not any hidden fee). A friend recommend me flatland and I'll definitely recommend it to someone else! Of course it's a bit scary to pay for a service you didn't get yet but I don't regret it.

Thumbnail of user aimeeb99
1 review
0 helpful votes
April 28th, 2021

Good service that helps find a flat although you have to call up every morning to see whats available as sometimes email notifications are not up to date.

Service
Value
Thumbnail of user jorgem434
1 review
0 helpful votes
October 15th, 2021

They just want your money. On the beginning they are friendly, until get the money. After few days they don't answer the phone anymore.
It's a waste of time and money.

Thumbnail of user timm753
1 review
0 helpful votes
September 29th, 2019

This is the second time I have used Flatland to help me find a property to rent and I want to share how helpful they were to me at a time when I was very busy. Mike went out of his was to talk me through the options. I thoroughly recommend them to anyone who is searching for somewhere to rent.

Thumbnail of user bonnien32
1 review
1 helpful vote
March 2nd, 2019

I was able to contact a lot of landlords directly quickly. I did have a few bad experiences but found a decent place after a few views

Thumbnail of user simonag13
1 review
1 helpful vote
November 27th, 2019

Such a miserable lady picked up the phone is not even point to say how uncanny her professionalism was.
They must be scams is simple as that... the rooms avertised are an insult to anyone who wishes to spend their money on rent.
What a sad way of making money
Shame

Thumbnail of user willl99
1 review
5 helpful votes
November 2nd, 2019

They advertise fake aprtments that dont exist by attracting people to pay (formelry registration fee) now subscription fee to view fake properties that are underpriced by 50%. That's their hook cheap below market value properties that really dont exist. Their target market are forigners who are new and dont understand the scam. They are crooks! Avoid these scammers

Thumbnail of user eduardov14
1 review
7 helpful votes
June 18th, 2018

Don't even think about dealing with these bunch of thieves, they are rude, unhelpful, and impolite. Mike who was the person who answered my calls didn't help at all, he always gave me the same numbers of the same landlords each day I called; I explicitly asked him for viewings around Notting Hill and he always insisted I should go for viewings in Shepherd's Bush when I made it very clear I did not want to rent in Shepherd's Bush. Don't even bother with them, a bunch of thieves.

Thumbnail of user neusb
1 review
4 helpful votes
March 21st, 2021

I found a studio add in Hammersmith to rent in Gumtree under the name of "K", after signed e-mails with "Kawa".
Suddently I received an e-mail from Flatland with a studios list and asking me to pay a fee.
I asked Kawa and said that he did not know who this company was that he was from "Tara property" witch I did not find any info in internet.
He is a liar, one more of these group of Studio rent that does not answer any of my e-mails in Gumtree: John, Maxwell, Mo, Mike. All them have same adds and are the same.
Read that link:
https://www.theguardian.com/money/2015/aug/21/rent-property-agents-fees-upfront-warning

Thumbnail of user annav40
1 review
6 helpful votes
April 27th, 2017

If you have spare money for the charity go ahead. First they will force you to pay £90 for the service in the office, when through their www you can do it cheaper something around £60. Don't worry you won't get this info from them. On viewings million of other people. Most of the flats are gross, overpriced and supervised through other agency. They don't know the word "studio", for Flatland it means a tiny room with shower in middle, mould, shared bathroom and kitchen.

Thumbnail of user martins288
1 review
2 helpful votes
December 4th, 2018

Unprofessional bunch of jokers.
All focus is on grabbing a fee and that's all.
Rude and useless at best

Thumbnail of user raffaellap1
1 review
2 helpful votes
October 24th, 2018

Before signing in I gave them a call and enquired about a studio flat. Mike told me it would become available at the end of the month. With this in mind I signed up and paid the £61.50 fee. I wasn't provided with a hotline number and had to request it after two days. Once I got it, I kept calling over and over in office hours and nobody ever took the calls, my phone even signalled it was an invalid number. I tried calling the standard number and always got the message that the person was unavailable. I sent a message to their mobile phone asking to speak or a refund, and nobody has replied yet. It is indeed a total scam and I will sue them if they don't refund me.

Thumbnail of user esrag
1 review
3 helpful votes
November 30th, 2017

They charge you £61.50 to find you a flat and gave you a code (Hot line reference number) in advance never answer your calls to discuss about flats.
You ask them X they give you Y and tell you to take it if you want.
Never trust them and avoid!

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