Don't even think about dealing with these bunch of thieves, they are rude, unhelpful, and impolite. Mike who was the person who answered my calls didn't help at all, he always gave me the same numbers of the same landlords each day I called; I explicitly asked him for viewings around Notting Hill and he always insisted I should go for viewings in Shepherd's Bush when I made it very clear I did not want to rent in Shepherd's Bush. Don't even bother with them, a bunch of thieves.