Fiverr

My name is Wayne, I am an experienced home builder and needed help redesigning a set of home plans for a client in California abd a simple title 24 report. I tried to hire 4 freelancers of the last month for the project. All seemed well credentialed based on the star system. One was even recommended by Fiverr. All were scams. I wasted over a month of my life now. Fiverr used to be a credible platform but has fallen apart. It seems like scammers are able to pay their way to the top of the search que and also generate misleading 5 star reviews from other services not related to the ones they are advertising. Even if you catch the scammer you can't give them a bad review if you are forced to cancel and Fiverr leaves up their profile. The example I'm including here was clear fraud. The title 24 report had the wrong climate zone for the location of the house and the signature at the bottom was a name different from the freelancer I hired. What a waste of time. I ended up falling behind on my project because of these delays which ultimately lost my referral for another contract. I'm still stuck waiting on one freelancer because they were late to submit plans and are requesting more time to submit. I believe that they took on the contract hoping I would allow them to scam me. Since I have set a clear boundary that I will only accept the work and send the payout if it is done correct, I think they are just stalling and will not provide a product until I request to cancel. I would stay far away from this website unless you want to take a major risk on your time and money.

I had a deeply disappointing experience on Fiverr with a seller who misrepresented their portfolio to secure my business. They shared a high-quality animation as their "original work," which turned out not to be theirs. I later discovered the same video was being used by multiple other Fiverr sellers. The video I received was significantly lower quality and clearly not the same style. I provided extensive evidence to Fiverr support, including screenshots of the seller admitting they couldn't animate humans (despite the sample video featuring them), and proof the portfolio video had been falsely claimed. I also showed that the original $750 order was "mistakenly" marked "delivered" before requirements or deliverables were submitted. Despite clear evidence of deception, Fiverr refused to refund the full amount. They offered partial cancellation and platform credit, but no acknowledgment of the core issue: the transaction was based on false representation. I'm disappointed in Fiverr's lack of accountability and failure to protect buyers from fraudulent practices. I hope they take this issue seriously moving forward—for the integrity of the platform and protection of future customers.

I went on Fiverr to hire a freelancer to make miniture models off of 2d pics. I hired a freelancer, but was not impressed with their work or communication. I canceled the project believing I could get my money back and then I would try to hire again. I did not get my money back and fiverr was not giving it to me. I went to paypal and filed a diapute. Fiverr told me that I shouldnt do that and if I liftes the dispute they would refund me, i trusted fiverr which was a mistake, I still have not been refunded and it has been over 2 months. When i reach out to fiverr all im told is we reviewed your tickets, so no refund. I went back to paypal but was told because I dropped the dispute that i couldnt put a new one in. THANKS FOR STEALING MY MONEY FIVERR!

Freelancer's Misconduct: I hired a freelancer via Fiverr who grossly overstated their capabilities. The quality of the work delivered was comically poor, falling well below professional standards. Despite my repeated attempts to cancel the order due to unsatisfactory service, the freelancer has refused to cancel the order three times and is now completely unresponsive to any communication.

Lack of Support from the Company: I have attempted to resolve these issues through Fiverr's support channels, including logging several cases. It has been over 8 hours with absolutely no response. The lack of timely and effective support is unacceptable and has compounded my frustrations significantly.

Inadequate AI Chatbot: The AI chatbot provided by Fiverr for assistance, rather than being helpful, has proven to be insulting and inefficient, only serving to exacerbate the situation rather than offering any real solutions.

This service has been nothing short of a complete disaster, reflecting a lack of accountability and professionalism from Fiverr.

UPDATE: I did eventually get my money back, but MAN did it take a while. Proceed with Fiverr knowing that is is basically impossible to interact with an actual employee of the company in real time. This can be frustrating if you're having issues with the designer/freelancer, as we had.

Fiverr disabled my password today. They try to force you to use a third party compny (just answer:who scammed me before) in order to rest password. There is a charge to do that which fiverr says is refundable; good luck! Fiverrs tend to oversell their abilities. The site can be hard to navigate. Help is difficult to find, and somethng simple like resetting password is near impossible. I've lost months of emails

You'd be better off doing it yourself because Fiverr does not screen their sellers. Look to get scammed by these supposedly Freelancers. Instead, they are predatory scammers, seeking anyone that will be willing to pay. Stay away from people from the Middle East. ANY Country, particularly Bangladesh. If you have a project and see anyone from the middle east, they will all try to convince you that they are experts, and then rush you to pay. They will take your money, perhaps give you an unfinished project and you'll never hear from them again. Fiverr wasn't any help. If you complain to them, they will perhaps close or suspend your account, claim that terms of policy was broken. Don't Trust Fiverr or anyone that is a freelancer.

But overall…Stay Away from working the people from the Middle East from any platform.

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SCAM. Do not use Fiverr to find contractors. I have used Fiverr many times and the last job a Contractor/ Freelancer quotes for a job, auto completed against my request as it was Christmas and has now disappeared.
Fiverr "resolution centre " is anything but. They have your money, because you pay in advance and that's it, not interested in finding the AWAL contractor for refund of uncompleted work.

I have been a loyal Fiverr seller for 7 months and have successfully delivered high-quality work to my clients, totaling $2,500 in earnings. Recently, I faced a major issue that deeply affected my trust in Fiverr's platform.

Six of my completed orders, worth $800 in total, were canceled without any fault of my own. These projects had already been approved and rated 5 stars by my client. Despite this, the funds were deducted from my account. Fiverr support initially emailed me stating that the amount would be refunded, but later reversed this decision without a clear explanation.

When I contacted support, I received a vague response stating that the refund process had been canceled. However, I met all the requirements for these earnings. My client is also willing to confirm their satisfaction with my work, yet the platform refuses to resolve the issue.

This situation feels unfair and unprofessional, as it penalizes me for circumstances beyond my control. If my account hadn't had enough funds, Fiverr would have had to cover the refunds themselves. Why is this responsibility placed solely on me?

I urge Fiverr to take responsibility for this situation, as these actions damage the platform's credibility and trustworthiness for freelancers. As a seller, I worked hard to provide quality service and ensure customer satisfaction, and this should not result in financial loss for me.

I hope Fiverr resolves this issue soon. Otherwise, I will be forced to take further action, including sharing this experience across other platforms and seeking legal advice.

If I could leave minus100 starts I would. When you first sign up you are attacked by hundreds of scammers. Then when you do get a gig you discover this is the most horrendous freelancer site ever. The withhold your earnings for 2 weeks, then when you have to verify to release payment, there is a glitch and you didn't receive a verification code, you cannot wait a few minutes and do it again, instead they withhold the payment another 24 hours? They also deduct over 20 percent of your earnings, so if your payment is 130, you get 100 USD. They still have my payment and I cannot get it out. This site should be taken down.

I hired Mike Oliver from Pakistan on 9/14 with the agreement the work would be done in 10 days. He tricked me into pre-paying by telling me he would be my personal designer so I paid him and he has never done the work. He is a scam artist do not hire him. Fiverr has no actual customer service available, only AI. I have sent countless emails that have gone largely unanswered.

My seller account was on hold or something before 5 months and fiverr asked me to wait for 90 days and withdraw my money $400+ in my account. I could not withdraw my money last week so I raised a ticket on fiverr and fiverr didn't reply at all. Hence, I had to post a review on trustpilot. Within a few hours, my account was permanently disabled and fiverr wants to me to want for 90 more days.

Isn't this illegal that fiverr playing some kind of revenge game?

Fiverr should be taken down.

Biggest scam I have ever seen. Fees are applied everywhere you turn. Be aware, you only going to get a tiny proportion of the actual amount, by the time you withdraw, plus you will have to wait at least "10 years" to be able to withdraw your money. Customer service don't exist at Fiverr, its like their run by 2 rats in a bedroom. Stay away from these scammers, there are plenty better then them, use Guru, Toptal, PeoplePerHour, Freelancer, Truelancer, Outsourcely.

The seller conned me into closing out my order and did no work. I contacted Fiverr and they are just giving me the run around, they keep asking me the same questions just waiting for me to give up, they arent trying to help me. They asked for pictures and video of the issues and they didnt even look at it. BEWARE OF THESE VENDORS ON HERE! If you have a problem dont expect Fiverr to help you!
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It was not addressed, I was conned by the seller. Be careful sending large amounts of money to anyone on Fiverr. Beware of Khawaja Usama for website design.

Fiverr is interesting website for me, but I had bad experience to make a gig and through that, getting valid and genuine customers. It is so awkward and hard thing for non-technical people to get work from another country or other people.

It is really annoying when you are spending enough time but never earn a single penny after 15 days with Fiver!

Here I'm attaching the fake fiverr+ Facebook profile, I ordered him and pay money in advance, he also looted other people including me. Please report this person and mark spam to his mobile number.

I needed a flyer made more appealing and found someone who did a good job quickly. After completing and tipping (fiverr takes a fee of both project and tips) I started to receive cold solicitations for work. I deleted my account, but they still come and customer service won't do jack about it. Don't use the platform if you like having privacy and not using your time to sift through these solicitations.

This site is a complete waste of time! I wasted 3 weeks and went through three designers only to keep finding out that they were taking images from shutterstock.com and passing them off as their "custom" work. They literally sent the exact image from shutterstock! And yes, I bought the premium package!

Nearly every single "illustrator" I have dealt with on this deceitful platform was a scam artists, who lies to everyone who contacts them. They pretend to be artists and illustrators but what they actually do is use photoshop to cobble together art they steal online and foist it off as original work. They are all liars! It's dangerous, fraudulent and can get you, the buyer, in serious trouble. It is astonishing and unconscionable that they 1) are allowed to do this and 2) make money form it all. It's very sad. This website should be sued and shut down, in my opinion.
Stay away. Stay very far away. You've been warned.

This platform is just for earning money. There is no customer support email, chat, phone. Nothing. It is ridiculous.

There is no way to contact the customer service department. I've never had a worse freelancer experience. I was duped by a seller. I reported him, and Fiverr surprised me by issuing an alert.
I attempted to understand why they would send such an email without taking into account our chat background, but there was no way to contact their customer service help desk.

I'm no longer working with them, and I'll be closing my account after eliminating all payment methods.

It's one thing having bad sellers on this website (which is not fiverr.com's fault)
But another disaster for fiverr's customer service and quality control not being helpful when things go wrong. All I wanted to do is to leave a bad review to the seller of my bad experience and Fiverr wont allow although they made their nice commission in between. IF this site doesn't help BUYERS of services who do they help? Without buyers you don't exist Fiverr.
For those of you who want to use this service please use Upwork.com instead.