Fiverr

**I paid Rs **₹8,186.97 for an order which was never executed. The refund I received is only Rs 5575. 68. What happened to Rs 2611. 29, almost USD 35? Is it the Fiverr fees through the seller for the cheating client?
Almost all the reviews of sellers are purchased systematically making reverse payments.

In a nutshell They are thieves! Seller produced lousy work and revisions were worse, resolution request was obviously going to go in favour of the seller as they have a financial interest in them after seller refused cancellation.
Fiverr were only interested in supporting the seller and his artistic opinions, even admitting to me they are not qualified in music or producing. The seller butchered a beautiful song which I was to cover. Fiverr refused to get my hard worked for money back, £361 to be precise.
In my opinion I would stay clear of fiverr when you run in to creative problems with a Narcissistic seller, fiverr has their back all the way. You don't have a say when it all goes south and their interest in making their money through the seller far exceeds your customer rights. You'll end up exhausted, depressed and going around in circles until you buckle. In essence. You've lost your money and have no choice but to accept it!
Give them a miss. Stay clear of Fiverr.

There are some incredibly talented providers to be found on FIVERR and some great prices, but if you want customer service or a company that cares what your thoughts are as a customer, you DON'T WANT FIVERR. They already take a significant cut of the money you pay including if you try and tip your provider and then they make money sending you AD MAILS by promoting providers which have paid them. I have done approximately 150 jobs with FIVERR providers and as such they have made good money off of me. I have emailed, chatted and tried calling to ask that they do not send me these ad emails. On average I get five a week, which is oever 250 pollution emails annually in MY BOX THAT I AM PAYING TO USE...they won't even respond. So in short to heck with them, I will look for other provider like possibly UPWORK and spend some time every day posting so that everyone knows what an awful operation they are. Providers there are GREAT but the company itself sucks hard

*Edit- I was able to get my money refunded and put back into my paypal account; for this, I improved the rating. * I picked an artist based on the image he had with his profile that demonstrated his level of expertise/work. What he offered after I paid was not even close; I requested to cancel the order and get a refund. He begged me to give him a chance to make it right. I really did not want to continue but I acquiesced and gave him a chance. I was right he still tried to beg me but eventually agreed to cancel my order. There are no features on the website show me how to get to my money or communicate with anyone. Links don't seem to work. The email I received from Fiverr did have instruction i was able to follow and received my refund within just hours of requesting.

Don't read the reviews! They only keep the good ones. Stay away from fiverr at all cost!

No matter how much you try to resolve the issue you can not because fiverr is a company registered overseas! Run away!

Would strongly advise any freelancer/contractor to pursue other channels for sales. They can restrict your account at any time and will not give you an exact reason for up to 60 days. We have a perfect score across their metrics and over 10 five-star reviews. Happy to comply with any requests, but they do not provide details. They also take 20%, which is a lot.
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Update: They expedited their review process - only because I left a review on Trustpilot. Good to know they really care... They ultimately decided to ban me for offering a similar service to other freelancers, which is AI vocal cloning.

Everything I have ever received has either been poor quality or a direct rip-off that could get your business in legal trouble. Fiverr customer support will do nothing to help either. I guess you get what you pay for...
Save yourself a headache and money and pay a bit more for a better freelance elsewhere.

The billing system is very rigid, you need to enter the right billing info from the beginning which is not clearly stated unless you contract service, and then it is too late. And you will never be able to change the old billing information. So you just lose your money using this page.
As usually, you can find low-quality work where they send very nice work in the test picture and then for the rest is just a low-quality one.

They feel they can "cancel" or "restrict" your account for no such reason at all. They state it doesn't go with their terms of service, but then you ask specifically what you did and they can't clarify. I had over 600 orders completed, 50 + returned monies because people don't full read what my gig offered etc etc, and was stripped of my level one and two badges even at a 98% with $500 left to cash out owed to me. I am allowed to complete my already bought gigs, but not able to accept any new gigs. Keeping $1 off of every $5 you make and saying its for taxes? I just don't buy that. I'll be looking for something else to occupy my spare time to make extra money. Fiverr customer support isn't even there. Waste of time

Went to fiverr site to get my product promoted, when i got the results i found the seller had missed some of the expected ad placement locations that they advertised on via their gig page.

We couldn't resolve it so fiverr refunded me. The next day i got an email saying "Your account has been flagged for either offering or requesting a prohibited service as defined by our Community Standards." and was given a warning. I contacted them but they refused to tell me what for, or even look into it and said "it just detects automatically".

Sellers communicate a ton on the front end to assure you that they can and will complete your jobs / gigs then bail after not delivering anything and making excuses to buy more time for the job. They basically work the system, string you along to let you think your job is being done, then ask for a few days grace and hide behind the cancellation policy.

Right now getting customer service via their website is near impossible, they police their facebook (but complaints on there do seem to get their attention), their sellers are protected by the cancellation policy and that leaves us buyers where exactly?

I'm reporting my experience to the Better Business, Bureau and suggest that everyone else - buyer or seller do the same. After having this issue and searching the web for help I realized the site is known for near non existent customer support and has even had magazine articles written up about how bad the customer help features are.

I've gave this website many chances to find at least 1 good experience but no hope!
My first order I had at fiverr was lower than weak work, I thought I did not choose the right seller or even cos it was cheap deal, then I bought from 3 different sellers who have been rated as best sellers with great profile and sample of their designs, I contacted with the three of them before the order and provide them all the instructions on how to redesign my logo, the final results were shocking! Non of them was even close to a trainee level!
The funny part one of the seller sent me messages begging me to delete my review and even offered to give me my money back ((which you can't really get it back from fiverr)) so he can keep lying about his skills and portfolio!

The title says it all.

The Fiverr "Customer service" team disabled my account permanently due to supposedly multiple accounts.

My account is 3 years old with countless positive reviews and a "Vip" badge that is only available for exclusive people with extra credibility.

I e-mail them back saying, that I'm unsure whether I do have other accounts.
I then received an e-mail back saying that my submission is under review.
Next thing, I get an automated bull$#*! reply from another Customer Support member, which was on the same e-mail from the start.

10 out of $#*!ing 10 for being able to press ctrl+c and then ctrl+v
I wouldn't be surprised if they hired Fiverr sellers as their "Professional customer support"
The company simply does not care about user experience, only what they can gain out of them.
Never support this company.

I selected a web designer after interviewing four different designers and reviewing their portfolios. The designer then installed a template, updated a bit of text, and set the order to complete (so she could get paid), arguing that Fiverr penalizes any designers who deliver late. I tolerated this, being a "nice guy", but complained to her in the exchanges. She then refused to make any updates, and things lingered way past Fiverr's period for complaints. Again, my mistake for not protesting immediately.

At the end Fiverr refuses to reject the order, based only on the time passed. I have no finished product, my money is gone, and I have to start over. With a different site, obviously. Buyer beware.

$5? OK with initial simple order being about $40... if... the work was done well. Seller claims proficiency with English - not true - communication frustrating. Cannot actually talk to the seller - communication frustrating. Project deemed "complete" in 3 days whether or not you are able to find their communication. Asked for revision - came back with most of the revision requests still ignored (there was clarity in the original request). No support phone number. No support chat opportunity. Requesting they contact me to help get this resolved for all concerned... guesses as to whether a buyer will be contacted?