First Class Watches has a rating of 4.85 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Watches most frequently mention fast delivery, next day, and excellent service. First Class Watches ranks 7th among Watch sites.
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Bought a Hugo Boss watch which was offered on the 1st of May and has already been sent back twice this will be the third time. Because it is being sent back and forth it can't be worn, what is the point of having a watch for 4 months now if you can't wear it? Boss is obviously doing nothing as the problem is still exactly the same. For how long is first watch planning to ask us to send this watch back and send it back to us exactly? The humidity will still appear out of nowhere, which is a shame for a watch which is supposed to be waterproof and has not even been immersed into water! Update: watch was refunded after all
I sent my wrist size in on the order and my watch arrived with a extra link but still did not fit so I am waiting for another extra link to arrive. This is the second watch I have brought from first class watches they do a good deal but if you want extra links you have to fit them yourself or take it to a jeweller. Why cannot be fitted before you receive your watch? If you have given your wrist size.
I sent my wrist size in on the order and my watch arrived with a extra link but still did not fit so I am waiting for another extra link to arrive. This is the second watch I have brought from first class watches they do a good deal but if you want extra links you have to fit them yourself or take it to a jeweller. Why cannot be fitted before you receive your watch? If you have given your wrist size.
I ordered a watch to be told it would be a week to deliver which was fine as it was in time for christmas, only to be told they couldn't get it for another 10 weeks, after i already paid but got a refund
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Hello Colin, sorry to hear the watch is not yet a suitable size. We try our best to get this right but even with a measurement is not an exact science. We normally do hold orders back and fit the links before as we did in this case however we know that sometimes customers want to have the product first so we can be flexible. In future please let us know what you would prefer and we will certainly do this for you. If you experience any further issues with your order do not hesitate to contact me and I will certainly look into that for you.
Kind Regards
Scott