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From the business
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica Reviews Summary
FineArtAmerica has a rating of 4.7 stars from 2,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
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Purchased a painting for my sister's new house. Ordering was easy and was delivered ahead of the holidays.
Good quality mugs and the 15 oz works for the Keurig. I have used mine in the dishwasher with no problem as well. The picture looks awesome on the mug.
We placed an order on 12/13/18 for a framed print at the total cost of $289.53, including a whopping $53.55 for 'ground' shipping, and the receipt that was provided to us indicated that it would ship within 3-4 business days. It also stated that we would receive an e-mail with tracking number when it shipped. Thirteen days later (on 12/26/18), it STILL had not shipped, nor had we received any e-mails or tracking numbers, and when we called, they said they didn't have any further information on its status. The order was cancelled and a refund requested on the spot! NOT a good experience! I should also add that we've ordered a similar framed print from them once previously (which was also quite expensive), and although it arrived in a reasonable time frame, the item that actually shipped to us, was NOT as ordered. So, my recommendation to potential consumers on these fine folks would be to exercise caution when (and if) ordering from them. Make sure that you don't need it soon, and make sure that you have full and complete refund eligibility should something go wrong.
Beautiful artwork and well done transition in to sturdy phone case. Yellowstone wolves and all of Yellowstone are awesome.
I had an idea for a mug and I reviewed fineartamerica's website and I found just the mug I was looking for. So I bought it. And fineart's website was easy to navigate and ordering was simple. Thanks FineArtAmerica!
Mike
This is the first time I've ever written a negative review of a company online DO NOT DO BUSINESS WITH THIS COMPANY. They don't ship the packages until you badger them about it. They have zero accountability regarding when they ship out packages and customer service doesn't even respond to emails. Don't waste your money!
Great selection of so many styles and art periods. Also several sizes and materials to choose from and excellent customer service
It's easy to keyword search FineArtAmerica for photos of particular places. That's what we did, and then had twenty different lovely prints to choose from by different artists. That was much better than framing one of our vacation photos! Everything about order and delivery went smoothly, and the prints look fantastic on our wall.
Fast efficient shipping of a quality product. I love my iPhone 6 Plus case! Along with a protective inner rubber bumper, the printing on the outer case is outstanding. The colours are clear and vibrant for the picture I chose and I like that I could place it where I wanted. I tend to drop my iPhone on occasion and so far this case has stood up to the punishment.
Great images and nice large handles to hold a full cup of whatever. Gave a mug to a friend who filled it with tea immediately and declared it a winner.
I ordered one item. Received notice that it had been shipped. Waited considerably longer than it should have taken to receive it. Contacted company, got an auto-response promising quick action. Instead, no action and no contact. The only thing they really did right was issue a refund in a timely fashion after I gave up and requested a full refund. And, they issued the refund, but never contacted me. They just don't seem to care.
Update: item finally arrived. If I had thought it was good enough to keep, I would have volunteered to pay for it. I found it to be unsatisfactory, so I contacted Fine Art America and offered to return the item. No response.
Very pleased with my recent purchase and will not hesitate to recommend you to family and friends. Prompt excellent service with a good tracking system.
Making a purchase on Fine Art America was easy. The website was very easy to navigate, and the choices of frames and border configurations were numerous. When I need to frame something else in the future, I will definitely use them again. I highly recommend Fine Art America! My prints were reproduced and framed quickly, and came carefully packaged for shipping. A++ experience!
The quality of the work is outstanding. I have ordered Christmas cards from Fine art for awhile now and am always impressed with the work.
My husband and I were more than happy with the photo quality and overall customer service on this purchase. We recommend Fine Art America.
Excellent choice of frames, finishes and so on which you can see applied to your choice. Prompt service and arrived in perfect condition. Really pleased with our buys.
Very pleased with print and service. Came promptly and well packed to UK. This was a gift to a member of our orchestra and I trolled the internet for a suitable print and chose from Fine Art America.
One again I have received a very high quality aviation card from FAA and as usual, the item was delivered promptly and in excellent condition. They are a pleasure to deal with.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members