FineArtAmerica has a rating of 4.8 stars from 2,513 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Love all of my new prints, they look great on our walls. I get lots of complements on them.
The prints I bought are very beautiful, are nice quality and came fast.
Love my new paintings! Can't wait to get them hung on my wall.
Easy purchase, timely shipped, and beautiful vivid, high-quality cards and a fair price!
The face mask fits very well, and is very comfortable. Would highly recommend.
Excellent quality all around, great assortment, I will be back again and again!
Loved the product and how fast I received it. It was top quality
Great item and will be a Christmas gift for a deserving family member.
I ordered a case for my iPhone. The foot was perfect and the photo I chose looks amazing.
These are great decorative pillows. I bought them for my son for his birthday and he loved them
Very pleased with the speed the order was filled. Also like all of the products that are available.
Great selection to choose from, top quality. Wonderful addition to my office
Great selection and great customer service. I will definitely recommend to others.
I ordered an iphone cover and it turned out perfectly. Love it.
Nice works, designs are incredible. I purchased black n white pictures. Looks great.
The site was user friendly and the artwork beautiful. I highly recommend.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.