Fidelity

After denying me access to my investments, and I got no response from their support, I reached out to JURIS RESOLVE. Com who got back my money in under a week I'm glad I'll never use fidelity investments again.

Fidelity has very poor investment options. I submitted a request to move my funds to a money market account on December 22nd. The Fidelity rep did not move the funds as requested. Their reps are very unreliable & unethical. I will never do any business with them ever again.

Want to be lied to? Then Fidelity is right for you!I have not gone a single month without a problem with my account. I am lied to constantly. They make excuses about everything. Say they can't fix the issue then just leave the account broken! Real professional. I only recommend Fidelity to people I don't like.

I am not interested in these people. I find them very unhelpful and worthless. I can not wait until I can severe ties with these people. God I would not give these people one dime ever.

Fidelity has no customer service. I have been trying to transfer 401K funds for months. After four calls, submitting forms and capital call from another fund, nothing.
Whose money is it?

I recently attempted to establish a new checking account for my funds at Fidelity and they told me they would deposit micro deposits for confirmation within 1-3 business days,they failed.After many attempts I finally received an intelligent chat person who walked me through a service that took 5 minutes that was never offered online and none of the other 5 people or so I chatted with made an effort instead advising keep waiting for micro deposits.So now I am waiting for a pending transfer to be deleted and it is 6 days later and Fidelity can't delete a stupid micro deposit order they never should have promoted and instead through insane bureaucracy it takes 7 days to delete a pending order or so they say and today a stock that zoomed I could not buy due to their immensely stupid assistance.We shall see
if I can add an account on the 7th day if as promised a pending order halting all changes is finally deleted.Horrendously bad customer service and I would advise everyone to completely avoid using Fidelity or if you ever need assistance you will be truly very very sorry.

The screen shoots should say my entire issue with the bots not actually doing anything for your customers or your app!

Been a customer with them since 2016, honestly couldn't tell you why! Internet is CONSTANTLY going in and out, AT LEAST 15 times a day. If spectrum wouldn't have did us dirty, we would be with them. However, we may make the switch after all because this is absolutely ridiculous. For the price we pay our internet should work! Extremely disappointed. Another customer about to leave…

Very Lousy EFT Bank Money Transfer by Fidelity customer service. My money have being held hostage over six-days by fidelity. Very lousy customer service that can't release my EFT fund immediately That I need to use immediately to close on real estate transaction even though the money have been released by the bank immediately days ago. I don't recommend using EFT money transfer at fidelity. Very lousy EFT customer service and I am very disappointed to say the least.

To complain,I have to fill in tick boxes.If I tick other,they can't deal with it.It is impossible to send a secure message.
Their costs have gone up to £90 pa for small investors.Have spent a morning trying to close account online,impossible. I have now sent them snail mail letter,hope I don't lose any more money during the wait.Small investors not welcome.

The whole internet is a scam just like these brokers...they don't want to help you and you do not make any money. It's all lies

Horrible interface but the main reason is their associates will flat out lie to you and management doesn't care. Absolute scumbags who deserve the ABSOLUTE WORST in life.

The computer at customer service incapable to answer basic questions. It does not understand P/E!
The customer service reps don't write or read English well. He does not understand there is a difference between sector and industry.
You ask a question via email, the reply is always the same "Due to currently high volumes, response times to general questions may be longer than usual"

Today I spent 1 hour an forty minutes on the phone with two customer representative who were trying to restore on-line access to my account. Earlier in the day I had spent about 40 minutes on the phone with another customer service rep, who had erroneously claimed he fixed the problem. After all of this, they said the only people who could help me had gone home for the day and to call back. (Most of the time I spent on the phone with customer service the people who can allegedly help me were there).

I waited on a phone call for an hour and they said that nothing could be done at the time. Note that this company is the one one of the few trading platforms I have. It is by far, the slowest and the rudest customer service I've experienced. The guy I was talking to let out a deep sigh when I was talking to him. It's not my problem that you signed up for the job, but don't lash it out to customers. If my company didn't choose fidelity as its Roth IRA platform, I would've transferred long ago. Better to stick with TD Ameritrade than this site.

I was rolling over an Annuity. Mistake were made that cost me thousands. Their response was tough luck, close your accounts and go somewhere else. Be very cautious when choosing Fidelity.

After 2 weeks of giving them the correct banking information and paying well over 20% in penalties, my deposit has been rejected 4 times because they've purposely entered the account as a checking instead of a savings. Even put them on the phone with a banker directly. Now they've forced a mail in that can take a month or more for me to receive. OH yea, that's costing 25 more bucks. Thank you for absolutely nothing.

At 25th of Aug I tried making a payment, didn't go through b cause insufficient, that's fine. However when I hear a different moron spewing the same buritcrat crap about waiting on having my card registered, it was and no it's not for some reason. I tried making another pay the 8th of September and I had finds. But I'm given more crap talk about wait, wait, and wait...I've been waiting since the 25 th of August, been trying to bend over backwards for these morons again and again and again! Is it incompetence or stupidity? Cause right now I lable the work force of fidelity as both.(Special ed)

You can get your crypto back from any Scam broker if you having problem accessing your account A military friend that introduced me to the dark web as my best bet at finding agencies [AccessRecovery. Online] whose sole purpose was to recover stolen financial assets from scammers I sought the services of Access Recovery In 48 hours I had my initial investment and generated profits all together in my wallet. Access. Recovery@ yahoo. Com

Not impressed at all. They don't educate their clients. They use sales pitches and half truths. I closed my account.

Fidelity investments! Do NOT bank/ invest with this company. Ex. "you transfer funds to your account and while waiting for your funds to clear called customer service numerous of times AND gotten hung up on. To the last representative I spoke with told me "My account has been closed and their holding my funds for 10 days. Are You Serious? I have bills to pay and it's the beginning of the month. Stay away from fidelity TRUST

I deposited a check on July 17th and when my funds became available on July 25th and I tried to withdraw they put a restriction on my account making me wait an extra day to get to my funds. I spoke on the phone with customer service and got transferred 5 different times before I spoke to the correct person. Their customer service reps are no help at all. You will be better off banking somewhere else.

Stay away from them at all costs, they took 100 from my IRA without disclosing, disclaimer or anything in regards to the 100 fee they took from my account. I was looking to roll over 70k total in assets between brokerage and retirement accounts to consolidate with them, instead they stole 100 from my IRA and will not refund it. No documents saying I would incur a fee for the transactions whether it was 1 dollar or 1 million. This sets back my distribution on my end 100 plus the 100 they took. Don't make my mistake by using this company.