Fetch RewardsReviews 102

I requested a $50 Amazon card and then Fetch removed over 14,000 points from my account and said I didn't have enough points for the gift card. I created a ticket and inquired; they said I didn't follow the terms of service and refused to say what I did. I continued to push the issue and was then told I submitted fake receipts. I have NEVER submitted fake receipts, NEVER, NEVER, NEVER. What a scam! Then they deleted my ticket with me questioning what they did. Beware of FETCH!

Completely useless app, that collects your data. You get only 25 points per receipt scanned and you need 13,000 points for a $10 gift card ($10 is the lowest redemption amount for the first time). So you're getting 2 cents per receipt, it's a complete joke. This app is clearly not rewards for scanning receipt scanning, it gives higher points for installing apps and games they recommended. These apps and games are again scams themselves and are there to only collect your personal information. Please stay away, not worth your time.

Extremely disappointed that a couple of youtubers I trust took Fetch's sponsorship and advertised this garbage app

I'm finding this app is a waste of time I tried before it takes forever to get the points you need if anyone wants a great app to get gift cards try ncp app gives you more of incentive than fetch rewards.

Fetch Rewards sucks! It used to be a good app! BUT not anymore! Don't waste your time using this app! Also a little note to the engineer or engineers you need to fix it so you don't have to constantly hit the button to enter your date of birth. You should be able to just type that info in.

I think they look for reasons to go after people and take away points they have earned. They don't even let people explain themselves, seems like a greedy way to take away from other for themselves. I just deleted my app finally after they took away my 7,000 points. They never give you points for all your offers either and make you submit a request to get them. Took me 3 times writing them last time before they gave me the correct amount. Don't wait until you have a large amount of points to cash out either. I've seen several people have large amounts taken away for excuses they come up with.

I used to love Fetch and have been a long time user. However now the problems overshadow any possible positive experience. When I joined I thought the rewards you could get were very tiny seeing as how most receipts are worth typically 10-25 points. For example, you need five thousand points for a $5 Amazon gift card. Ten thousand points for a $10 Amazon gift card. That has now gotten even more ridiculous and honestly I find borderline offensive. Still using the example of the Amazon gift card. You now need five thousand points for a whopping $3 gift card to Amazon. Try not to spend that $3 all at once ladies and gents. They have completely done away with the $10 gift card. So now if you want to cash in your very hard earned ten thousand points you will only get $6.

For months now I have been unable to put in my Amazon e-receipts. Let me clarify that I have done ALL of the troubleshooting techniques MULTIPLE times per WEEK trying to make this app work. I have to contact customer service at least 5 times before they manually put the e-receipts in. I will be very descriptive as to every single thing I have done regarding troubleshooting. For example, I have uninstalled and reinstalled the Fetch app, I have disconnected and reconnected my Amazon account, I have reset my wifi, I have made sure that I have ALL emails related to the order like the order confirmation email, the shipped email AND the delivered email just hoping it will work. Inevitably I email them that and they send me a link to do the troubleshooting I have already done and listed.

The tiny and I do mean TINY rewards you get are not worth the grind. It's laughable to be honest. So I'm done.

I thought this was a good idea but it's too much trouble. You scan your receipts and some of them won't even scan acting like it's something missing on the receipt and everything is plain and clear sometimes I underlined it so they can see that the date and the amount is on the receipt for instance a gas station receipt will not scan. I tried to cash in to get a $10 Visa card. I didn't know if the Visa card was going to be smelled to me or is it going to come up with a barcode on my email. It's very hard to get in touch with anyone from their customer service you have to email you have to wait 24 hours and they don't answer the question. I am not happy with this website I am ready to delete it and maybe try another well-known website that pays out. I still haven't gotten my $10.

I showed my fetch so with good RX card to pharmacist, pharmacist got the rate. Receipt clearly said good RX.

Now I'm told I'm missing something and I should use a different pharmacy when I reported to fetch.

Too difficult. This has happened multiple times

Fetch froze my account without any warning or explanation.I have earned at least two 50.00 gift cards for xmas presents.This app stopped scanning my receipts properly.I had to take 2 or 3 pictures lately.Just to get my points.They called that a " duplicate" for an unknown reason.Not my fault.Also,Fetch stopped letting me get my points from Amazon e-receipts lately also.I feel that I am being scammed after spending a lot of money.Avoid the app.There is also nobody to actually speak to.Very suspect!

Don't even bother to do this app. You work really hard to get as many points as you can, and then when you request a gift card they lock your account up..

Fetch use to be a decent app but (NOT) anymore! It's a (waste of time)! When your tracking for a reward they don't even calculate the correct total for the items that you purchased. Colgate 360 toothbrush refill with the handle 9.97 + Colgate max fresh toothpaste 3.96 = 13.93 plus taxes. (Their) calculation is 7.92 towards that 14.00 offer (which should be.07 to complete the offer) and their calculation for spending 8.00 is you still need.08(which should be completed and 5.93 over) what a fluffing joke! You submit a ticket and they still do NOT correct the problem! What is the fluffing problem Fetch Rewards? Have you lost your mind? It also takes (FOREVER) to get enough points to cash out for a gift card! They don't even offer PayPal as a pay option!

Had this insurance for over 2 years never put a claim until one day my dog got a little sick. Took him to the vet he had hot spot took care of that. Put a claim for two months they gave the run around that I need this and that.submitted everything they need still don't want to pay be careful with this insurance they just take your money.shame on you fetch I canceled them.

I have used this app and promoted this app in the past to my family and friends. I thought it was a great way to earn rebates on groceries. What I do is accumulate my points throughout the year and then cash out those points in November for my Xmas shopping. Well, Fetch had other plans. I attempted to redeem two $50 Amazon gift cards a few days ago. Without any warning or communication, my points were stripped and my account was deactivated. Without giving me any type of opportunity to prove my points were valid, Fetch decides to ban me. Amazon, Kroger, Sam's club and costco all keep a record of my purchases through their apps. All Fetch had to do was ask me for further proof of they thought my receipts weren't genuine. This app coerces people in to buying certain brands of products with the promise of rebate points but does not hold up their end of the bargain. It took 2 days to get a response from them to find out what was going on. Waste of time! Thanks for ripping off me and my kids! Scam!
Me, my husband, 5 kids, one of which is special needs and I financially support my elderly parents. Thanks so much Fetch!

I am writing this review to share my recent experience with Fetch, and unfortunately, it has left me with a sense of frustration and disappointment. I have been a loyal customer of Fetch for quite some time, and up until recently, I had enjoyed their services.

However, my experience took an unexpected turn when I discovered that my account had been deactivated without any prior warning or communication. This occurred when I attempted to redeem the rewards I had diligently accumulated over time. The lack of transparency and communication regarding the reasons behind the account deactivation has been particularly disheartening.

I understand the importance of adhering to terms of service, and I am more than willing to address any concerns or rectify any unintentional violations. What has been most frustrating is Fetch's response, which has been vague and unhelpful. It feels like a significant oversight on their part not to provide any warnings or notifications before taking such drastic actions.

As a consumer, I believe in the value of clear communication and transparency from the companies I engage with. Unfortunately, this experience has left me questioning Fetch's commitment to these principles. I hope that my review serves as feedback for the company to improve their customer communication and support processes.

While I have enjoyed Fetch's services in the past, the lack of communication and abrupt account deactivation have significantly impacted my overall satisfaction. I hope they can learn from this experience and take steps to ensure better communication with their customers in the future.

I use the Fetch App to receive points if I buy products & scan receipts on the app. My local market, has a promotion where I would receive 5000 points for using their online "to go" feature. I ordered $80.00 in groceries, online and had it delivered within the promotion time. I scan the receipt and I received 35 points. I contact CS chat and they tell me I can only use emailed electronic receipts. It clearly states on the Fetch app "receipts that are scanned and uploaded by Oct. 31st". I sent a picture of their own offer and still wouldn't honor it. They then told me it was for online orders only. I sent them a pic of the online delivery. They refuse to acknowledge their own offer and kept giving bogus excuses, contradicting their own offer. I wouldn't have ordered online if I knew they wouldn't honor their offers.

This is by far the easiest app of its kind. I especially like that it doesn't ask me intrusive questions every time I put a receipt in or at all for that matter. That said, I have over 300 receipts that I've input and almost $8000 spent and I have yet to get a $10 Amazon card. It's just not worth it. So all of this is leading me to checking out of Fetch once I get that $10 I'm chasing. I will not be going over to any app that is asking me a bunch of personal questions when I put a receipt in.

I tried to redeem my points for a gift card. Five months later, I still have not received the card. I have had a few emails asking how my contact with certain customer service representatives went, none of which contacted me at all. General Mills needs to know, shopping for their products is no longer on my list.

I have used this app with out any problems, but if you end up with a problem BEWARE! Customer service will not be willing to help! I recently had 2 gift certificates "denied" when I took printed versions to the stores. The only "help " I've received from Fetch is that it's MY RESPONSIBILITY to reach out to the retailer! This app is advertised as easy & fun to use, but not when you have a problem you need help with! Very disappointing!