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Claim Your BusinessFetch Rewards has a rating of 1.23 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fetch Rewards most frequently mention gift card, customer service, and enough points problems. Fetch Rewards ranks 199th among Grocery sites.
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In 2 years I've earned $100 in Amazon credit. Not a lot but little work involved. Missing pts resolved quickly. They shouldn't have dropped the spin game. It was fun. I don't like their replacement. Overall good site.
A lot of the offers require multi-tier requirements to obtain the points. When asking fetch customer service for resolution one finds great resistance. The offers are not for healthy food but rather major support for the multi-national corporations which have provided less than healthy alternatives. Stay far away from these less than desirable charlatans. Your blood pressure will thank you. I would give them zero stars if it was a choice.
A lot of the offers require multi-tier requirements to obtain the points. When asking fetch customer service for resolution one finds great resistance.
The offers are not for healthy food but rather major support for the multi-national corporations which have provided less than healthy alternatives.
Stay far away from these less than desirable charlatans. Your blood pressure will thank you.
I would give them zero stars if it was a choice.
They deducted ******* plus points saying the receipts broke the rules after I put in a claim to redeem gift cards! This is BS! DON'T WASTE YOUR TIME!
My first time using a site like this and the Very first receipt I submitted they tell me I already submitted it or someone already did! It is literally impossible for that to be true as I went to the store shortly before the store closed and came straight home. I live with a small child NO adults! No one was at my house that night till the next day when I thought I'd try this site out! Besides the cashier at the store NO ONE touched my things. So it is impossible...I don't really care that much but they are NOT being truthful or giving credits where they are due. I don't know if this is normal but it deff put a bad taste in my mouth and will Never try this again. I brought it to their attention and basically was called a lier! I mean REALLY, over a stupid receipt. I thought maybe i did something wrong when submitting it or just a glitch in system but nope. So pay attention if your actually counting on getting something back for buying the things on their lists. U may learn your not thrifty after all but your a cheat and lier!
Products used:
Reward site~ Fetch
I'm all but done with this app. They chose to award points for games - that was THEIR choice. Due to a break in the system somewhere, the app only recognized that I completed the first 2 tasks, rewarding me with a total of 1,064 points out of a total of 17,176 points. I've completed ALL tasks & SHOULD be entitled to 17,176 points. Out of the 1,064 points I was awarded as intended, through the app, customer service awarded me 16,519 for a grand total of 17,******* less than I'm due if their chosen game system worked properly. That's over 7.5 scanned receipts worth of points, so yeah, I'm beyond disgusted I have been told by customer service that it's not their problem there is a glitch in the new system & they can't award me any more points for this game because they've already awarded over 15k & I need to just choose another game. Ok - & what if that one ALSO doesn't work correctly? We're all just supposed to be told, "too bad, so sad OUR system doesn't work. Better luck next time!"?! Crap service!
Tip for consumers:
Don’t bother trying for extra points through games. If you do & it doesn’t work, don’t expect to get all the points you’re entitled to from customer service.
Products used:
App
Fetch does not promote healthy eating. Ask the foods you get great points for are very unhealthy. Red dye 40, parabens, high fructose, etc. The value in signing up has decreased. Since when can't you at least get 25 points for a receipt? It's all down hill from here. Hope long can you have a give card before it's not usable? I'm just saying, it's crap now. Done even think of wind in their sweepstakes. That's further down the scanned rabbit whole.
I requested a $50 Amazon card and then Fetch removed over 14,000 points from my account and said I didn't have enough points for the gift card. I created a ticket and inquired; they said I didn't follow the terms of service and refused to say what I did. I continued to push the issue and was then told I submitted fake receipts. I have NEVER submitted fake receipts, NEVER, NEVER, NEVER. What a scam! Then they deleted my ticket with me questioning what they did. Beware of FETCH!
Started out being a great way to earn rewards. But once you start earning them and submitting mega points for their products they start denying your claims. Saying that you're breaking the rules. Bought several of their items from 1000 to 3,000 points and they denied them even though my name was on the credit card!
Fetch froze my account without any warning or explanation.I have earned at least two 50.00 gift cards for xmas presents.This app stopped scanning my receipts properly.I had to take 2 or 3 pictures lately.Just to get my points.They called that a " duplicate" for an unknown reason.Not my fault.Also,Fetch stopped letting me get my points from Amazon e-receipts lately also.I feel that I am being scammed after spending a lot of money.Avoid the app.There is also nobody to actually speak to.Very suspect!
Tip for consumers:
Don't use Fetch for any reason.Big scam!I got ripped off big time!
Completely useless app, that collects your data. You get only 25 points per receipt scanned and you need 13,000 points for a $10 gift card ($10 is the lowest redemption amount for the first time). So you're getting 2 cents per receipt, it's a complete joke. This app is clearly not rewards for scanning receipt scanning, it gives higher points for installing apps and games they recommended. These apps and games are again scams themselves and are there to only collect your personal information. Please stay away, not worth your time.
Extremely disappointed that a couple of youtubers I trust took Fetch's sponsorship and advertised this garbage app
Tip for consumers:
Stay away from this app
Products used:
Scanning Receipts for points. Installing apps for points
I think the app is a scam being it doesn't allow me to spin the wheel nor does it let me add up the points half of the time it asks me for dates now if it does that I do not enter it bc I assume it is an old receipt. Other times it accepts the same receipt if I try agian later. I feel it's a scam and from china
Everyone I know that uses FETCH buys items advertised to get high points but FETCH refuses to honor the advertised points. Instead of getting 5000 point you get 25. Email them 24 hours to respond and they NEVER RESPOND or fix. Same with AMAZON ERECIEPTS. I have sent dozens of emails no response. Report FETCH to the BBB, FTC, ATTORNEY GENERAL, CONSUMER PROTECTION, post issues on ALL SOCIAL MEDIA PLATFORMSand CALL THE COMPANIES THAT FETCH ADVERTISES.
USE OTHER APPS.
Fetch use to be a decent app but (NOT) anymore! It's a (waste of time)! When your tracking for a reward they don't even calculate the correct total for the items that you purchased. Colgate 360 toothbrush refill with the handle 9.97 + Colgate max fresh toothpaste 3.96 = 13.93 plus taxes. (Their) calculation is 7.92 towards that 14.00 offer (which should be.07 to complete the offer) and their calculation for spending 8.00 is you still need.08(which should be completed and 5.93 over) what a fluffing joke! You submit a ticket and they still do NOT correct the problem! What is the fluffing problem Fetch Rewards? Have you lost your mind? It also takes (FOREVER) to get enough points to cash out for a gift card! They don't even offer PayPal as a pay option!
Tip for consumers:
Fetch Rewards is a fluffing joke!!!!!!
Products used:
Colgate max fresh toothpaste and Colgate 360 toothbrush refill with a handle
Received confirmation of a reward from Fezch which they never honored. They sent same scripted responses, no help.
This is by far the easiest app of its kind. I especially like that it doesn't ask me intrusive questions every time I put a receipt in or at all for that matter. That said, I have over 300 receipts that I've input and almost $8000 spent and I have yet to get a $10 Amazon card. It's just not worth it. So all of this is leading me to checking out of Fetch once I get that $10 I'm chasing. I will not be going over to any app that is asking me a bunch of personal questions when I put a receipt in.
I purchased 1 item from Amazon.com and 2 items from Costco.com. I purchased the following items and should have gotten the following points: 3 count Tide to Go Pens and received 1000 points, Dove Deep Moisture 3 count Body Wash and received 3500 points, and Dawn Platium Advanced Power liquid Dish Soap and received 2000 points. I only received 25 for each. I contacted them for help explaining the issue and took pics of the receipt and products. After going back and for with them about 6 times, they said sorry we are not set up for eReceipts from Costco.com and not sure why the Amazon receipt isn't scanning. Needless to say, they haven't bothered to fix the issue at hand. I feel this should have been corrected and cleared up on there end. Customer Service is not helpful. I do not recommend this company.
Ripped me off big time huge waste of time bad system didn't reward me very rude would recommend you stay away
I have used this app and promoted this app in the past to my family and friends. I thought it was a great way to earn rebates on groceries. What I do is accumulate my points throughout the year and then cash out those points in November for my Xmas shopping. Well, Fetch had other plans. I attempted to redeem two $50 Amazon gift cards a few days ago. Without any warning or communication, my points were stripped and my account was deactivated. Without giving me any type of opportunity to prove my points were valid, Fetch decides to ban me. Amazon, Kroger, Sam's club and costco all keep a record of my purchases through their apps. All Fetch had to do was ask me for further proof of they thought my receipts weren't genuine. This app coerces people in to buying certain brands of products with the promise of rebate points but does not hold up their end of the bargain. It took 2 days to get a response from them to find out what was going on. Waste of time! Thanks for ripping off me and my kids! Scam!
Me, my husband, 5 kids, one of which is special needs and I financially support my elderly parents. Thanks so much Fetch!
Had this insurance for over 2 years never put a claim until one day my dog got a little sick. Took him to the vet he had hot spot took care of that. Put a claim for two months they gave the run around that I need this and that.submitted everything they need still don't want to pay be careful with this insurance they just take your money.shame on you fetch I canceled them.
I recently had online purchases and ended up returning items. They froze my account and deactivated it. When contacting support for an explanation they told me about my returns and that I violated their terms and immediately deactivated my account with no chance of getting my account back.
Have been using fetch for awhile now and it was a pretty good deal until they decided to make u play childish games to earn points. Without the games you aren't going to get much in points or rewards. I broke down and played one game and was awarded nothing in points. I complained and they gave me about 1000 points and told me it "may" not have been one of their games? I got it from their site. I also referred a friend to them and now she's not liking it much either. The strange thing is she says she can spin for points? But I am not able to spin. No idea about this app anymore so I am now done with them. For all the receipts I have scanned I received a 25 dollar gift card for Amazon. Lol, definitely not worth it anymore.
Products used:
Too many to list
Been using Fetch for a few years now. Attached my email and Amazon account and haven't gotten ONE LOUSY POINT for EITHER! I finally disconnected my email. I figured what's the point? No need to be giving access to it if they are keep going to REFUSE to give me THOUSANDS OF DOLLARS WORTH OF POINTS. I habe complained SEVERAL TIMES about it. It falls on deaf ears! So if your not giving the points promised and you REFUSE to correct it. That tells me one thing. THEY ARE IN BUSINESS TO CHEAT PEOPLE!
As of this moment there is a receipt from Amazon that SHOULD be getting 200 points per dollar? That would make it 2000 points they are screwing me out of.
I had 187,364 points that I wanted to cash out, but in trying to continue to take snapshots of my receipts, it will not show my points on the receipts? There was no reason for them not to honor my points! I have been racking up these points for two years and have been honest, It was just my husband and my receipts that I snapshot! They did not give me a reason why I was banned from Fetch?The only thing I can think of was that I was ready to cash out… as another reviewer said karma what comes around goes around :)
I ordered a 50.00 card that would be mailed to me I never received the card so I sent a message to support 3 times never heard back from them or received my card
It takes forever to get enough points for a gift card. It took me like 2 years for a lousy 25 gift card
It took me over 2 years to get enough points for a lousy 10 dollar gift card that I cant even access. I'm done with them
I have used this app with out any problems, but if you end up with a problem BEWARE! Customer service will not be willing to help! I recently had 2 gift certificates "denied" when I took printed versions to the stores. The only "help " I've received from Fetch is that it's MY RESPONSIBILITY to reach out to the retailer! This app is advertised as easy & fun to use, but not when you have a problem you need help with! Very disappointing!
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