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How would you rate Fetch Rewards?
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Georgia
1 review
2 helpful votes
Follow Courtney D.
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Super Ghetto
May 20, 2023

Buddy dropped my package off, I opened the door and it was the neighbors package. I chase him down like "wait this isn't my package" and he's like oh they must've put the wrong label on there, they been doing that at the factory - while smiling. So my girl comes out like "well it says the package is delivered, so where is the correct package." He said they just keep putting the incorrect stickers on at the factory. This is messed up because it's wedding attire for myself and my lady. And we don't know where it is and the customer service stopped texting her back. Trash. Garbage. Get people who actually care to work there. Or close the business.

Date of experience: May 20, 2023
Wisconsin
1 review
0 helpful votes
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Fetch steals
March 1, 2024

Was a good app no reason stole my pionts on a gift card declined it then tried again declined my gift card then stole all the remaining pionts out of my account told me I violated some policies no explanation at all if I could give a zero I would

Date of experience: March 1, 2024
Colorado
1 review
5 helpful votes
Follow Tammy S.
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Fetch by Dodo is not Customer friendly!
June 13, 2023

If I pay $500 a quarter for pet insurance I better not have to do anything to file a claim. You should work directly with my veterinarian provider! This back and forth crap stinks! You need to be more transparent with your reimbursement process. A+B=C. You make it to difficult and not posting a customer service telephone number and hours of operation is a hinderance as well. Your bot chat line is stupid and antiquated. You are not customer friendly and charge too much money for pet insurance.

Date of experience: June 13, 2023
Pennsylvania
1 review
3 helpful votes
Follow Wanda B.
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This is by far the easiest app of its kind. I especially like that it doesn't ask me intrusive questions every time I put a receipt in or at all for that matter. That said, I have over 300 receipts that I've input and almost $8000 spent and I have yet to get a $10 Amazon card. It's just not worth it. So all of this is leading me to checking out of Fetch once I get that $10 I'm chasing. I will not be going over to any app that is asking me a bunch of personal questions when I put a receipt in.

Date of experience: October 10, 2023
New York
1 review
10 helpful votes
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Something has changed
September 29, 2023

Fetch does not promote healthy eating. Ask the foods you get great points for are very unhealthy. Red dye 40, parabens, high fructose, etc. The value in signing up has decreased. Since when can't you at least get 25 points for a receipt? It's all down hill from here. Hope long can you have a give card before it's not usable? I'm just saying, it's crap now. Done even think of wind in their sweepstakes. That's further down the scanned rabbit whole.

Date of experience: September 29, 2023
Michigan
2 reviews
0 helpful votes
Follow DR U.
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Fetch is solid
January 21, 2024

In 2 years I've earned $100 in Amazon credit. Not a lot but little work involved. Missing pts resolved quickly. They shouldn't have dropped the spin game. It was fun. I don't like their replacement. Overall good site.

Date of experience: January 20, 2024
Georgia
2 reviews
2 helpful votes
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I Enjoy Racking In Points
June 9, 2021

I enjoy scanning my receipts on my every day purchases. They have help to buy groceries and household goods when money was a little tight. I was able to take my points and transfer them into gift cards for me to purchase items that was needed for my home. The bonus points and offers are awesome. This app is very helpful.

Date of experience: June 7, 2021
New York
1 review
11 helpful votes
Follow K D.
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Do Not Fetch!
August 26, 2023

When you go to cash in they blatantly tell you that you cannot get your gift card because you have receipts that were non visible, out dated or altered. Crazy. Use NCP instead. There are many more receipts scanned apps where you get $ back faster. Don't use this one, not worth your time.

Date of experience: August 26, 2023
Florida
1 review
11 helpful votes
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BLATANT DISREGARD
March 9, 2023

If you follow Fetch, you know that they offer promotional points on different items purchased. Not the case when you specifically buy something and they decide not to award the points advertised. Do not go out of your way to do anything with fetch, they do not hold to what they advertise, so pardon the pun, WHATS THE POINT?, when you don't get them. I'm X'ing them now. Good riddance, and stay away! They are more trouble than its worth.

Date of experience: March 9, 2023
Oregon
1 review
13 helpful votes
Follow Sherri H.
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Will not give earned points!
Purchased a Costco membership, I found out that my email was not supported by their system. Went to the store and got a physical receipt from the membership desk, I submitted that and it was declined. After several back and forth emails they said the receipt would not be accepted because it came from a separate printer, not a cash register. The membership desk at our Costco prints their receipts on a printer. If you purchase a Costco membership, please be aware of this. They have since removed the 10,000 point deal and will not honor my purchase. Just bad business in my opinion.

Date of experience: December 17, 2022
Michigan
1 review
0 helpful votes
Follow Kay W.
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I thought this was a good idea but it's too much trouble. You scan your receipts and some of them won't even scan acting like it's something missing on the receipt and everything is plain and clear sometimes I underlined it so they can see that the date and the amount is on the receipt for instance a gas station receipt will not scan. I tried to cash in to get a $10 Visa card. I didn't know if the Visa card was going to be smelled to me or is it going to come up with a barcode on my email. It's very hard to get in touch with anyone from their customer service you have to email you have to wait 24 hours and they don't answer the question. I am not happy with this website I am ready to delete it and maybe try another well-known website that pays out. I still haven't gotten my $10.

Date of experience: December 5, 2023
New York
1 review
2 helpful votes
Follow Aldycka T.
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App boasts it accept all receipts but this is False. If the business is not a well know company the receipts stay at zero points. Also have had issues with the camera not taking the picture of receipts. If receipts are not taken within 14 days of purchase it is not accepted. Reached out to customer service several times via email, explain the problem and was told they would not honor the receipts they have to be within a 14 day period.

Date of experience: July 4, 2023
California
3 reviews
25 helpful votes
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Beware!
August 7, 2023

I had 187,364 points that I wanted to cash out, but in trying to continue to take snapshots of my receipts, it will not show my points on the receipts? There was no reason for them not to honor my points! I have been racking up these points for two years and have been honest, It was just my husband and my receipts that I snapshot! They did not give me a reason why I was banned from Fetch?The only thing I can think of was that I was ready to cash out… as another reviewer said karma what comes around goes around :)

Date of experience: August 7, 2023
New York
8 reviews
3 helpful votes
Follow Rachele W.
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I'm all but done with this app. They chose to award points for games - that was THEIR choice. Due to a break in the system somewhere, the app only recognized that I completed the first 2 tasks, rewarding me with a total of 1,064 points out of a total of 17,176 points. I've completed ALL tasks & SHOULD be entitled to 17,176 points. Out of the 1,064 points I was awarded as intended, through the app, customer service awarded me 16,519 for a grand total of 17,******* less than I'm due if their chosen game system worked properly. That's over 7.5 scanned receipts worth of points, so yeah, I'm beyond disgusted I have been told by customer service that it's not their problem there is a glitch in the new system & they can't award me any more points for this game because they've already awarded over 15k & I need to just choose another game. Ok - & what if that one ALSO doesn't work correctly? We're all just supposed to be told, "too bad, so sad OUR system doesn't work. Better luck next time!"?! Crap service!

Date of experience: January 30, 2024
Michigan
2 reviews
1 helpful vote
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Gift Card Galore!
August 23, 2021

Fetch is a great way to earn gift cards if you are willing to snap a picture of your receipt! It is super easy and if you buy certain products, be sure to look in the app if there is a special to earn extra points. My mom and I both use this app and have already redeem over $20 worth of gift cards! We have never had a problem with the app or using the gift cards. I highly recommend!

Date of experience: August 23, 2021
Michigan
1 review
8 helpful votes
Follow Kathleen V.
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Fetch froze my account without any warning or explanation.I have earned at least two 50.00 gift cards for xmas presents.This app stopped scanning my receipts properly.I had to take 2 or 3 pictures lately.Just to get my points.They called that a " duplicate" for an unknown reason.Not my fault.Also,Fetch stopped letting me get my points from Amazon e-receipts lately also.I feel that I am being scammed after spending a lot of money.Avoid the app.There is also nobody to actually speak to.Very suspect!

Date of experience: November 28, 2023
Louisiana
2 reviews
15 helpful votes
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There could be no worse type of company to have but a fraudulent one that makes false claims and intentionally harm the user no reasons at all and then once question for the poor decisioning abilility. They refuse to give any substantial proof. Awful practices and protocol... i smell‍

There is no evidence... tbh
Date of experience: March 1, 2021
Massachusetts
5 reviews
4 helpful votes
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Free gift cards
August 21, 2022

Yes free gift cards by taking pictures of stuff your buying anyways. No buying certain things at certain sizes just to be disqualified. Just take a picture showing date, place and total. Make sure the picture is clear. In a years time I have gotten 2 $25.00 gift cards. Compared to Receipt Hog which I haven't even gotten 1 $25.00 gift card. You do get more point on certain products or places but your not required to do so. They have deals like spend 20 on brisk for 5,000 very useful. Referral code UHW97X will start you off with 2,000. Which is basically 2.00. Try it for awhile don't like it delete it. You have up to two weeks to claim it, otherwise your receipt is too old. Which is plenty of time in my opinion.

Date of experience: August 21, 2022
California
1 review
7 helpful votes
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SCAM
July 24, 2023

Fetch has raised the point requirements so high that it impossible to get a reward unless you purchase their 'bonus' products.
Fetch is now a poor 'bait and switch' trap. Most people are not going to need/use that many of their limited 'bonus products.' I quit and deleted the app.

Date of experience: July 24, 2023
Arizona
1 review
2 helpful votes
Follow Ash M.
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I think they look for reasons to go after people and take away points they have earned. They don't even let people explain themselves, seems like a greedy way to take away from other for themselves. I just deleted my app finally after they took away my 7,000 points. They never give you points for all your offers either and make you submit a request to get them. Took me 3 times writing them last time before they gave me the correct amount. Don't wait until you have a large amount of points to cash out either. I've seen several people have large amounts taken away for excuses they come up with.

Date of experience: December 21, 2023

Overview

Fetch Rewards has a rating of 1.2 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fetch Rewards most frequently mention gift card, customer service and enough points. Fetch Rewards ranks 193rd among Grocery sites.

service
57
value
56
shipping
29
returns
28
quality
44