Whole Foods Market

It's my Mom's 97th birthday today so I decided to take her to the Whole Foods at 1111 S Washington St in Denver to pick out a pastry and order her a Chantilly cake for a family celebration this Sunday. We walked up to the bakery section and two employees were there chatting and ignoring us. Finally, one came over to see if she could help us. She told us we 'would have to order the cake online and that their cooler wasn't working so they did not have the individual tarts made. Last year, I ordered the cake online, picked it up at the store and they did not write Happy Birthday on it. I ended up buying some croissants and at the self check out, it would not scan. The guy working there acted like I was disturbing him asking for help. What a waste of time taking my Mom (who has trouble walking) in the store. I will never buy anything from Whole Foods again!

Whole Foods Market is my preferred grocery store for its commitment to quality, sustainability, and variety. The store offers a wide selection of organic and locally sourced products, including fresh produce, artisanal cheeses, and gourmet prepared foods. While prices can be higher than conventional supermarkets, I appreciate the transparency and integrity of Whole Foods' sourcing practices.

I placed an order for a cake online, as I was told to do when I called, and it feeds through Amazon. We live 45 minutes away and we made it into town to pick up the cake, notified them we were on our way 15 minutes ahead. I then received a notification the order was delayed. Fine. We get there and get a message order was ready. Went inside to pick it up only to learn the order was cancelled and should not have been accepted in the first place. Thanks a lot Whole Foods for screwing up our birthday celebration with 20 guests.

Yes,
I was standing next to shelves choosing goods, bat suddenly one young employee said to me:"Go out from here, there is a hand truck will come soon." Honestly, I was shocked. I never ever had this before... in any store. I watched the spot and yes, less then a minute a hand truck was passing by. I do not like this. I left, did not buy anything. Bad store ethic

Think twice before making yourself a salad at Whole Food's salad bar. I thought I'd grab a salad there this afternoon this agternoon gor a quick lunch. My jaw ended up on the floor when I got to the checkout. It was $17.27! Yes- you read that right. I am resuming my boycott at Whole Foods Market effective today.

Whole Foods in DC. Trying to force everyone to use self-checkout which my wife and I have tried and hate. Only one live cashier. We just had 35 min wait to checkout with only two people ahead of us! We used to do 95% of our shopping at WF at about $200 a trip. Now, we do about 5% there, if that much. No longer willing to pay extra high prices for extra poor service. Having only one cashier is poor business.

I bought organic crisps apple at $1.99 prime price
The 1st time they charged me for honey crisps apple at $3.99 and said I made the mistake at the self checking. I bought the same apple and the same problem happened. They never apologized and said it is because it says pink lady on the apple tag.
After 3 weeks the prime label still says crisps apple and not pink lady and today when my prime membership did not show on my receipt they told me they took 1$ off my bill but they do not know why.if you look at the numbers nothing adds up…. But nowhere my apple are $1.99
I asked for explanation and was told "take care""good bye……
Very rude and unprofessional

I have ordered Thanksgiving meal from Whole Foods for several years. The turkeys can be on the low end of the weight range, but within it. This year I othered a turkey for four people at the cost of $59.99 and the range was supposed to be 8-10 pounds. The turkey I received was 7.5 pounds, which is not within the 2 pound range! I notified customer services and they said there is a three pound range, 7-10 pounds, which is ridiculous! We are all talking about a meal for four people. I plan to order Thanksgiving from some where else in the future. What a dissatisfactory resolution, such a disappointment.

I have been shopping solely at Whole Foods since Covid. But, now I am so disappointed. They continue to discontinue the items that distinguish them from being a regular grocery store. A month ago they discontinued "No Salt" Turkey in their prepared foods section. According to the store, this was a best seller over all other turkeys. But the corporate team decided to discontinue it and replaced it with turkey that is brined with salt and sugar (to keep moist). This is not great for customers who shop there and are trying to cut salt and sugar out of their diets. Another reason to stop shopping at Whole Foods. I can get brined turkey for less money anywhere else. So unfortunate. They used to be health conscious. Not anymore.

On august 1 a week ago. I purchased 3 boxes of 365 coffee pods as I have been doing for a long time. I put the in my pod box when I got home and threw away the box. I did not keep the boxes the came in or the receipt. Why would I? Friends come over for the weekend wanted coffee and every single pod clear water came out. I went back to Whole Foods with the remainder of the pods and ask them to exchange. They would not do it because I didn't have a receipt. Clearly it was their coffee. It was their brand. They were also rude and tried to make me feel bad about bringing them back. I WILL NEVER GO TO THST STORE AGAIN. Awful. And I know the manager has been working there for a long time. I have a huge family and shop there all the time. No more.
Sally

This market is a terrible place. I made the mistake of working here at coffee bar and was sexually assaulted and harassed over three times. The rapists are the men that work at Kora Sushi. They play incredibly racist sexually violent degrading music and they threatened me verbally multiple times. Management said that I had no right to be devasted by this and despite the sexual assaults they said that I had to continue to serve them. I am taking this to court. Stay away from this place the men are predators.

Bakery man went out of his way to find a dessert. It was not in the case was very surprised. Still have good service at some places Whole Foods recommend.

Utterly disgusting - from 3 separate Whole Foods locations I was sold infested salmon. I returned it, and the store manager grabbed the fish representative who was appalled and said that happens when the fish comes infested then sits on the shelves for too long. I reached out to Whole Foods, who instead of looking for fix the problem, told me I was wrong and they can offer a refund.

Recently, I bought their bulk chicken breast to find a worm sticking out of the top of it (see photo).

I'm not sure where the lack of care, oversight and control comes from - maybe when Amazon took over? - but its honestly disrespectful to their customers. I go there because they claim to have high quality food, but more times that not, I'm throwing even produce away due to an overgrowth of mold or bugs.

Overall, Whole Foods has become an untrustworthy supplier of meat/seafood. I think this is something people should know and understand. Please share this review.

For a string of fabulous stores, I would expect more from the site.

Not that they would have to... but there is room for other types of shopping experiences. Many of the products could be sold online. Especially the supplements and non perishable products, but they don't do that.

Often, I can't find local store info. The website seems like a bit of a waste of space. You think you are going to find recipes or cooking classes or even the possibility of CSA info. But there is very little content on their website.

And very few photos! Since the stores are filled with beautiful produce, and each store has an in store artist, you would think the site could be more aesthetically pleasing.

Today at whole food market in Harlem ny. Shame on you lemons for 79 cent each! They look terrible at that.

Whole food market this is a low income neighborhood. Your are over price
Help the community.

Whole Foods Market is one of my favorite stores. It's a wonderful shopping place. There's still somebody there, and they're both very polite and willing to help. The shop is nice and clean, and I appreciate the choice of merchandise. At the checkout, they are still very efficient and ask if you have located anything you want. The atmosphere is really pleasant.