FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,090

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,050
shipping
245
quality
12,369
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Washington
1 review
0 helpful votes
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Great little Tree
April 20, 2021

I ordered a mulberry tree and it came quickly and in great shape. The size was a little on the small side, but it looked very healthy and that's what counts.

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
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Lovely Tree, arrived as described.
April 20, 2021

Another company that I purchased from sent an entirely different tree. They could not fulfil the order so I searched elsewhere. Fast Growing Trees provided an excellent tree and was prompt and delivered the correct product as advertised. They've earned my business going forward.

Date of experience: April 20, 2021
Illinois
1 review
0 helpful votes
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We expected our order to ship in 1-2 days like the site says. 10 days later I finally call to check the status and was informed that the shipping duration is usually 1-2 days, NOT the time it takes FGT to prep and send the order out. So, that's really misleading. 2 weeks later the plants showed up, meanwhile we had 20 holes in our yard for a few weeks.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

District of Columbia
2 reviews
0 helpful votes
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Dead tress
April 21, 2021

I received my tree apparently dormant. Planted directly next to a tree from a local nursery bought at the same time. The one from Fast Growing Trees shows no signs of life. The one from the local nursery has started producing leaves.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you futher.

Illinois
2 reviews
0 helpful votes
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A little beaten up
April 21, 2021

The plants came on time but were pretty beaten up. The dogwood was snapped off 2 inches from the dirt so I hope that regrows. The others were tattered but I believe I can revive them once I get them planted

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

New York
1 review
0 helpful votes
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Shipping quality was poor
April 20, 2021

The packing of the trees was poorly done. The top leader of the apple tree snapped off. For the amount of money paid I could have purchased the same trees at my local nursery for halff the price.

Date of experience: April 20, 2021
Michigan
1 review
0 helpful votes
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It seems to be dying
April 21, 2021

The tree arrived a bit wilted but I didn't mind that. Leaves, of all sizes, began to yellow and fall off and still do.
Customer service wants a picture and a scratch test to see if I get a refund.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some additional assistance!

Tennessee
1 review
0 helpful votes
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Great trees
April 20, 2021

I ordered 3 trees and received a free one with a special going on. They all arrived in good condition and are thriving so far. I would recommend Fast Growing Tree to anyone.

Date of experience: April 20, 2021
North Carolina
2 reviews
0 helpful votes
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Could not get a discount code to help with purchase, this is a gift for someone else so thanks for nothen

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the issues you experienced getting your code to work! We have reached out privately to get some additional information so we can assist you with this!

Arizona
1 review
0 helpful votes
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I think I got the wrong tree
April 22, 2021

I ordered the one gallon tree and those I received is definitely smaller I believe

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
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Small size
April 22, 2021

I was dissatisfied with the size of the plant. The root ball although in a 3 gallon pot as advertised was not even close to being developed into that pot. Even though I handled the plant very carefully most of the soil fell away upon taking the plant out of the pot. Half of the leaves fell off soon after planting.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to further assist you.

New York
1 review
0 helpful votes
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Skimpy and poor packing
April 22, 2021

While the patio apple tree was close to its advertised description the dogwood was a scrawny very thin trunked specimen that only met its advertised height because of a thin droopy wisp of a branch at its top.
It resmbled a "volunteer" rather than a nursery grown tree.
Also the trees were bent and stuffed into a box and have still not straightened despite staking. The so called free dogwood was literally a joke, just a thin stalk that wasn't worth planting

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Georgia
2 reviews
0 helpful votes
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Wonderful Pomegranate Tree
April 20, 2021

The tree was very carefully packed and arrived in excellent condition right on time. We planted it the next day and it is beautiful and growing quickly.

Date of experience: April 20, 2021
Georgia
1 review
0 helpful votes
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Fast and easy
April 20, 2021

Very fast response and they helped keep track of all my orders

Date of experience: April 20, 2021
Virginia
1 review
0 helpful votes
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Trees not received
April 21, 2021

I ordered 5 trees. I received 2. FedEx told me that the second box was damaged and undeliverable. I called FastGrowingTrees twice for help. The most recent rep told me that she would call me back or email me when the issue was resolved. That was a week ago and I have heard nothing.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further.

California
1 review
0 helpful votes
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A welcomed surprise!
April 19, 2021

My purchase was a gift. The tree I purchased arrived packaged very very well. The tree was in excellent shape. Great experience!

Date of experience: April 19, 2021
Ohio
1 review
0 helpful votes
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Beautiful hearty trees
April 19, 2021

Trees were packed perfectly in boxes so they wouldn't move around and damage the root ball or the limbs. They were hearty and leaves were green and vibrant.

Date of experience: April 19, 2021
Nevada
1 review
0 helpful votes
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She loved it said it was healthy. She has a very happy palm tree.

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Confirmed a citrus tree, charged me, and then cancelled the order. I already bought the pot and several bags of soil and now I need to return the lot.

That said, I've had good experiences with them in the past but this one was not.

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Utah
1 review
0 helpful votes
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Outstanding customer service!
April 19, 2021

My original order arrived with a broken pot. I called customer service and not only received friendly, courteous attention but also a free replacement order. Very impressed with both the product and the service.

Date of experience: April 19, 2021