FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,090

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,050
shipping
245
quality
12,369
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139,227 reviews

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Texas
1 review
0 helpful votes
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Poor quality
April 21, 2021

I purchased two lime trees was told they were delivered, I did not receive them, they were reshipped a week later FGT called to say they were not available so I requested an avocado tree planted it and looks healthy so I ordered a second avocado and a banana, upon arrival the second avocado is a fraction of the size of the first the top 18 inches is dead and the leaves are wilting the banana leaves looks sickly as well.

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer assistance.

Missouri
1 review
0 helpful votes
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Not what I expected
April 22, 2021

I ordered 3 1 gallon containers. I have bought enough 1 gal plants to know what size they should look like. Mine were in quart containers. On top of that not 1 of them were packaged properly, the soil mixture was not in the pot with the roots leaving them exposed and very dry. I don't see how they are going to grow since they were very very dry and exposed.

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so so very sorry to hear this and are reaching out privately to assist you further!

West Virginia
3 reviews
0 helpful votes
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Beware
April 22, 2021

Ordered a number of trees. They sent HALF of my galaxy peach trees, no notification, charged full price. Had to call (3x) to complain to get a refund. Guess they hoped that when I opened the boxes I couldn't count or wouldn't notice. The website looked so promising. I won't be back, and I will do everything in my power to keep people from making the mistake I made, buying from them.

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry that you only received 1 out of 2 Galaxy Peach trees but we are so happy that we were able to give you the amount back that you paid for the second one. If there is anything further we can do to help, please do not hesitate to make us aware!

Wisconsin
2 reviews
0 helpful votes
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Look great on arrival
April 19, 2021

Plants look great when i took them out of the boxes, now we will see how they will do.

Date of experience: April 19, 2021
Kentucky
1 review
0 helpful votes
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Purchase review
April 19, 2021

Totally satisfied with purchase and shipping condition, everything!

Date of experience: April 19, 2021
Georgia
1 review
0 helpful votes
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Happy customer
April 19, 2021

Fast, easy great product would definitely buy from them again

Date of experience: April 19, 2021
South Carolina
3 reviews
0 helpful votes
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My favorite
April 19, 2021

I love shopping local and the process was very easy.

Date of experience: April 19, 2021
Indiana
1 review
0 helpful votes
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Beautiful Trees
April 19, 2021

I was at first worried ordering trees online but after receiving them they were excellent. All are healthy, in the ground and beginning to leaf out. Excellent purchase and will buy from FastGrowingTrees again.

Date of experience: April 19, 2021
Tennessee
3 reviews
0 helpful votes
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The trees were very healthy.
April 19, 2021

The trees were very healthy. They actually had buds on them. Not a single leaf fell off the tree. We now have baby plums. WOW!

Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
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Order placed, paid for and shipped right to our front door. 123 nice transaction

Date of experience: April 19, 2021
New York
1 review
0 helpful votes
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Performance review
April 19, 2021

Received order in timely manner well packaged and a very healthy product. Thank you

Date of experience: April 19, 2021
Indiana
1 review
0 helpful votes
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Shipping time
April 21, 2021

Disappointed with shipping time. Chose this site because tree ships in 1-2 days. Called to order on a Monday and was told I would have tree by Wednesday. I wanted it for funeral on Saturday. I called Friday and was told it is due to ship in a week. Customer service helpful and apologized. Offered to refund part of cost. Promised it would arrive by the next Wednesday. Did not arrive until following week.

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

New Jersey
1 review
0 helpful votes
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Honesty?
April 21, 2021

Was promised the refund of $99.00 and due to the suffering we all have been thru could not the order last year and was turned down the credit. Further I requested a boxwood that was for $19.00 as a way to feel satisfied turned down.
I almost feel the company management has absolutely no compassion or empathy the sales person was fantastic she did everything but her supervisors or Manager just did not care Sorry

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to gather more information and assist you further.

California
1 review
0 helpful votes
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Small for price
April 19, 2021

The trees I received are healthy but they're small for the price. Similar costing trees at lowe's are 2 feet taller.

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

California
1 review
0 helpful votes
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Company associates are dismissive and inconsiderate. There are differences between (SAYING) thank you for your patience and actually attending to the request of the customer. My last phone call with an employee was awful and I didn't appreciate how rude he was. I consistently get inconsistent and different responses from experts some saying I can get fruit trees sent to CA., others saying I cannot. No message left by manager or director regarding my complaints. Very unprofessional and very poor follow up. It's hard to believe anyone in the company cares about customer services.

M. Hadden

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and have reached out personally to assist you further.

Florida
1 review
0 helpful votes
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Long leaf Ficus
April 19, 2021

Easy shopping experience, received tree in great condition and packaged with care. It was put under a grow light since it arrived so I lost no leaves. No broken branches during shipping. Couldn't be happier. Ficus looks happy too as it already has new growth from only 2-3 weeks ago. Yay!

Date of experience: April 19, 2021
Ohio
1 review
0 helpful votes
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Limequat bush
April 22, 2021

Leaves had holes in them like bugs had gotten to them

Date of experience: April 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear your concerns with your Limequat and are reaching out privately to assist you further.

California
1 review
0 helpful votes
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Tree arrived looking like a single short branch with no growth. Measured more like 2ft.
It has had new growth two weeks since planting it.

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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I ordered two apple trees. The trees were well packed and arrived in great condition. Within no time after planting in pots, the trees took off. Blooms appeared within week or two.

Date of experience: April 19, 2021
Ohio
1 review
0 helpful votes
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Dead Trees
April 19, 2021

I have around 12 trees that I can see are very dead dying looking brown and shriveled.

Date of experience: April 19, 2021