FastGrowingTrees.com has a rating of 3.9 stars from 20,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition and great shape. FastGrowingTrees.com ranks 1st among Trees sites.
Have not received my order and there has been no communication or update. Still waiting for the raspberry plant I ordered over a month ago. Going to contact Customer Service, however, why have they not updated me?
Ordered meyer lemon tree was originally supposed to arrive March 1-3 - recently received a notice saying delivery is delayed to end of April. In the interim, company advertised a promotion of half price off. My goodness how can you offer a discount to new buyers when you haven't delivered pending orders! That is terrible customer service
Grass seed advertised is 50% inert ingredients, seed test date label was covered over with newer date to cover label from 2022/3 years ago! Square footage coverage listed was 5000 sq. Ft. For a 7 lb bag. Grossly overestimated.
Easy, professional and accurate. Purchases came when promised and in great shape! I was able to plant them the day that they came (it has been several days since) and they appear healthy. I'm thinking about additional items.
My first vanilla bean plant arrived dead. The replacement died after a few months and they refused to honor the 1 year guarantee, only offering me 20% off my next purchase. I will never buy from here again.
I bought 6 fruit trees, 2 arrived in good health, one marginal. One was broken in half and the other two are basically sticks. Not pruned, not some loss due to shipment, they have no branches at all, just some buds. Really very expensive sticks. Trees at the local big box stores or nurseries are a fraction of the price with much more growth. Customer service offered to replace the broken tree but did not seem concerned at all about the sticks, even though I offered to send photographs. It has now been over a week since last contact, I've emailed 3 times since. Contact Number *******
Customer service so understanding. I got the dwarf lilac tree and the scent is intoxicating delicious. My neighbors when walking in front of my house stop and take deep breaths to get more of the scent. It's small but mighty. Thank you for the agent that helped me choose this. See you soon.
First time buyer. I ordered four plants. They were shipped in a timely manner and they came over beautifully. I haven't planted and just waiting for some growth. Hopefully they'll survive the Nevada summer thank you so much Fast Growing Plants.
My trees came packaged very professional & neat. They were well hydrated & ready for planting. Very healthy looking. My blueberry bushes are budding already. I am more than pleased with the customer service. I was wondering if I'd made the right decision in this type of delivery service & I did. Would highly recommend & can't wait to see more growth.
I have ordered many plants from here.
Always had a great experience. Recently one of my trees didn't show up. I contacted the customer service and told them my problem. They emailed me within two hours. The next day they emailed me they were looking into it and would let me know in 48 hrs. In 24 hours after that my tree showed up. Fast service and I knew what was happening every step of the way.
Just planted my shrubs so only commenting on the order process. Website easy to use with great descriptions/information & care guidelines about the plants. Arrived in an acceptable time frame & in great condition. Eagerly awaiting to see how they grow and flower.
We bought half a dozen shrubs and an ornamental tree. All plants arrived at our home in good time and very healthy. They've been in the ground a few weeks and are thriving and very beautiful. I will buy many more from this vendor.
My products arrived as advertised and appear to have been well cared for. Shipping across the country to California takes its toll on the plants. It just takes too long by ground. They do have a warranty but will continue to ship via the same method.
I received the tree in a timely matter. Planted it the very next day. It looked pretty dormant for the first couple of weeks, but I'm now seeing new buds on the branches. So I'm very encouraged that tree will take hold. Fingers crossed! Also, I really liked the functionality of your web site. Very quick path-to-purchase. Good job!
The first tree we ordered was the Cold Hardy Avocado. It has been only a couple of weeks, but the new growth is amazing! We ordered two plums and fig tree. Looking forward to seeing what they will produce.
I have purchased several fruit bushes and trees from fast growing trees over the years and have sent some as gifts! I cannot recommend this company more. I recently had to do a warranty replacement for a blackberry and a raspberry bush that got spider mites so I left them outside and it froze in the Tennessee winter and killed the plant and fast growing trees immediately sent me two new plants! Will continue to be a customer of theirs
It's still early yet but things look good just a little damage with the shipping but like I said still early time will tell my apple tree is doing good so we'll see about everything else. Overall happy with my purchase.
As a former commercial citrus grower, I've watched citrus greening decimate the Florida citrus industry. So when I read about a variety that was developed to be resistant to greening, I wanted to check it out. We had our first citrus blossoms in 10 years this Spring. Heavenly. The trees are doing very well and hopefully they will indeed be resistant to greening and be able to produce good fruit for years to come.
The ease of placing an order and receiving the order is top notch. My Butterfly Bush came very well packaged and in great shape. It's currently in a pot because Midwest weather is so unpredictable this time of year, but it growing like a champ.
Every plant I've received has been perfect! I buy only from Fast Growing Trees.
I have purchase trees on multiple occasions and they have always exceeded expectations in size, very heathy and vigorous with rapid recovery and growth. The one tree that had shipping damage did not survive but it was immediately replaced after I filled out the incident form.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.