On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I read the reviews before purchasing 3 plants. For the price I paid, I expected quality products. Instead, 2 out of 3 arrived looking half dead and beat up. Dont waste your money
The trees seem healthy, but time will tell. Shipping was on time. Nursery's in the Derecho area are sold out. But fast growing trees had a selection.
Meyers Lemon Arrived in pretty bad shape. Starting to recover. Probably shipping took to long.
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
I ordered two trees. One of the trees didn't make it within the 30 day period and the company gave me no hassles with replacing the tree.
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
The order was delivered as specified and the plant was in excellent condition. In fact, it is getting ready to bloom.
I found a Brown Turkey Fig Tree on the site and for the size it was at a good price. I was so excited when it was delivered in an upright box. The tree was in perfect shape and looked very healthy. The other items I ordered were tucked nicely in the box. I have planted the tree and I am very excited to see it grow and develop new limbs and leaves. I am a very happy first time customer!
Good little bushes that will hopefully soon be big! Fast shipping and they plants arrived well cared for.
I bought a cherry tree & fig tree, the cherry tree came in good condition but the fig tree was dying, i transferred it to a bigger container and still not looking good at all! A lot of the dirt had fallen out on the fig tree.
We ordered trees from two different Internet retailers this spring and FGT is the hands-down winner. They delivered healthy, robust shrubs in the timeframe promised and they are much larger and more mature than containers of similar shrubs I bought at the other site. The other retailer has not yet delivered the entire order and are almost a month late. The shrubs we did get were sad looking. FGT will be our first choice moving forward.
Tree arrived in great condition, planted same day received. So far doing great!
I am highly pleased with the quality of the trees I have received and with the support I have experienced. I highly recommend FastGrowingTrees for everyone.
I ordered three trees. One arrived dead. I contacted the company about it but am disappointed to have not head back from them.
Easy to order, arrived in excellent shape, directions for planting were clear. Now they just need to be 25 feet tall overnight...
I ordered 10 of the fast growing pines. The description stated 1-2' tall. I didn't realize that this included the root ball. With shipping, the cost per tress was about $19. I could have gone to Costco and bought a 4' tall tree for $24. My trees arrived in a large box that said "UP" and the box was upside down. 2 of the trees had severely broken branches. I have ordered from this company before (Poplars) and they were great. This experience wasn't one of my better ones.
We are so very sorry to hear this and are reaching out privately to assist you further.
The tree is blooming great, but i wish i could have purchased a tree at least 2 feet bigger.
My experience with Fastgrowingtrees.com was so poor that I needed to share this review so other consumers would know to Avoid them. I ordered some sma Thuja green giant trees ( 1-2 feet tall) from a clear product image photo and description on Fastgrowingtrees.com. The trees arrived in a box with no notice and they were tiny twigs. Many of them were 6"-9" tall twigs. I was so disappointed. I communicated with customer service multiple times. I did not ask fir a refund, I just wanted trees that resembled the photos and description they advertised. They would not work with me. They began trying to discount their product but only by 30%. It's a very clear example of Bait and Switch marketing. See the images of their advertised product vs the twigs they sent to me. My advice is do not buy from a company that operates this way. All they needed to do was ship a product that looked reasonably like their advertised image but they refused
We are so very very sorry to hear this and are reaching out privately to assist you further.
We are so very sorry to hear that you were expecting fully mature trees. We do have a disclaimer under the photos saying that the photos are of mature plants. As for the damage, we are reaching out privately to assist you further.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!