FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,090

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,050
shipping
245
quality
12,369
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Maryland
1 review
0 helpful votes
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Did not live up to expectations
April 21, 2021

I read the reviews before purchasing 3 plants. For the price I paid, I expected quality products. Instead, 2 out of 3 arrived looking half dead and beat up. Dont waste your money

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Iowa
1 review
0 helpful votes
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Good value
April 20, 2021

The trees seem healthy, but time will tell. Shipping was on time. Nursery's in the Derecho area are sold out. But fast growing trees had a selection.

Date of experience: April 20, 2021
Louisiana
2 reviews
0 helpful votes
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My Meyer Lemon
April 20, 2021

Nice! Great product and one that I would highly recommend!

Date of experience: April 20, 2021
Oregon
1 review
0 helpful votes
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Delivery
April 22, 2021

Meyers Lemon Arrived in pretty bad shape. Starting to recover. Probably shipping took to long.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Nevada
1 review
0 helpful votes
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Great customer service
April 20, 2021

I ordered two trees. One of the trees didn't make it within the 30 day period and the company gave me no hassles with replacing the tree.

Date of experience: April 20, 2021
Georgia
1 review
0 helpful votes
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FastGrowingThieves
April 21, 2021

Horrible, pay for one something, not delivered
Never again

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Louisiana
1 review
0 helpful votes
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Petite Knock Out Rose Tree
April 20, 2021

The order was delivered as specified and the plant was in excellent condition. In fact, it is getting ready to bloom.

Date of experience: April 20, 2021
Texas
1 review
0 helpful votes
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Happy First Time Customer!
April 20, 2021

I found a Brown Turkey Fig Tree on the site and for the size it was at a good price. I was so excited when it was delivered in an upright box. The tree was in perfect shape and looked very healthy. The other items I ordered were tucked nicely in the box. I have planted the tree and I am very excited to see it grow and develop new limbs and leaves. I am a very happy first time customer!

Date of experience: April 20, 2021
California
1 review
0 helpful votes
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Exactly what I expected!
April 20, 2021

Good little bushes that will hopefully soon be big! Fast shipping and they plants arrived well cared for.

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
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Not very happy
April 20, 2021

I bought a cherry tree & fig tree, the cherry tree came in good condition but the fig tree was dying, i transferred it to a bigger container and still not looking good at all! A lot of the dirt had fallen out on the fig tree.

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
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So Far, So Great!
April 20, 2021

We ordered trees from two different Internet retailers this spring and FGT is the hands-down winner. They delivered healthy, robust shrubs in the timeframe promised and they are much larger and more mature than containers of similar shrubs I bought at the other site. The other retailer has not yet delivered the entire order and are almost a month late. The shrubs we did get were sad looking. FGT will be our first choice moving forward.

Date of experience: April 20, 2021
New Mexico
1 review
0 helpful votes
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Colorado Blue Spruce
April 20, 2021

Tree arrived in great condition, planted same day received. So far doing great!

Date of experience: April 20, 2021
Washington
1 review
0 helpful votes
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Exceptionalproducts and support
April 20, 2021

I am highly pleased with the quality of the trees I have received and with the support I have experienced. I highly recommend FastGrowingTrees for everyone.

Date of experience: April 20, 2021
Ohio
1 review
0 helpful votes
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Received dead tree
April 20, 2021

I ordered three trees. One arrived dead. I contacted the company about it but am disappointed to have not head back from them.

Date of experience: April 20, 2021
Connecticut
1 review
0 helpful votes
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Great
April 20, 2021

I loved the customer service! One of the trees arrived with large broken branch and they offered to replace right away- very caring and supportive!

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
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Green Giants come to ME
April 20, 2021

Easy to order, arrived in excellent shape, directions for planting were clear. Now they just need to be 25 feet tall overnight...

Date of experience: April 20, 2021
Rhode Island
1 review
0 helpful votes
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Not Quite What I Expected
April 21, 2021

I ordered 10 of the fast growing pines. The description stated 1-2' tall. I didn't realize that this included the root ball. With shipping, the cost per tress was about $19. I could have gone to Costco and bought a 4' tall tree for $24. My trees arrived in a large box that said "UP" and the box was upside down. 2 of the trees had severely broken branches. I have ordered from this company before (Poplars) and they were great. This experience wasn't one of my better ones.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Colorado
1 review
0 helpful votes
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Wish it was bigger
April 20, 2021

The tree is blooming great, but i wish i could have purchased a tree at least 2 feet bigger.

Date of experience: April 20, 2021
Missouri
1 review
0 helpful votes
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My experience with Fastgrowingtrees.com was so poor that I needed to share this review so other consumers would know to Avoid them. I ordered some sma Thuja green giant trees ( 1-2 feet tall) from a clear product image photo and description on Fastgrowingtrees.com. The trees arrived in a box with no notice and they were tiny twigs. Many of them were 6"-9" tall twigs. I was so disappointed. I communicated with customer service multiple times. I did not ask fir a refund, I just wanted trees that resembled the photos and description they advertised. They would not work with me. They began trying to discount their product but only by 30%. It's a very clear example of Bait and Switch marketing. See the images of their advertised product vs the twigs they sent to me. My advice is do not buy from a company that operates this way. All they needed to do was ship a product that looked reasonably like their advertised image but they refused

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very very sorry to hear this and are reaching out privately to assist you further.

Illinois
1 review
0 helpful votes
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Likely will not reorder!
April 22, 2021

For the price I paid it was very disappointing and deceiving.

Date of experience: April 20, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you were expecting fully mature trees. We do have a disclaimer under the photos saying that the photos are of mature plants. As for the damage, we are reaching out privately to assist you further.