FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,101

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,053
shipping
245
quality
12,369
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139,249 reviews

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California
1 review
0 helpful votes
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Disappointed
April 26, 2021

I ordered 2 endless Summer Hydrangeas. I revived 2 puny plants, each with 1 main stems and all the leaves had fallen off. I planted them both, hopefully they come back. I found the same Hydrangeas at a local nursery that were full, multiple stems, covered with leaves and flower buds. And they were $10 cheaper than what I paid for the bare stem plants I received.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Idaho
1 review
0 helpful votes
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Dead looking on arrival
April 26, 2021

I think my pictures of the product would describe it better, However, It took a week and over to receive my plants( I had 2 boxes shipped)... All leaves were DEAD with branches that were busted /broken in the shipping (I hope an not originally sent like that)My Lilac bush the only branch it had with a couple of sprouts was packed in between the two lids. Whole top of it died... I still don't see leaf sprouts. So I'm biting my nails and that's the way it was with the other trees I ordered from them just not as bad. I don't recommend ordering from this company especially if you live states away for shipping. I was told NO help until till 3 weeks or a month have passed. I hope the plants come out of it, I hate going around with people when I trusted their product.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

North Carolina
1 review
0 helpful votes
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Purchased trees for my property
April 26, 2021

On the site it says 2 day delivery!
I ordered around 60 items and was hoping to get them within a week but it's been three weeks so far! Should probably remove the two day delivery from the site so you don't confuse people that really need them that fast.

Thanks
Brett

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Oregon
2 reviews
0 helpful votes
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Received 1 of two trees in good condition. Fast Growing was very responsive to send a replacement for the damaged tree. But the replacement tree arrived in worse shape than the first one.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Nevada
1 review
0 helpful votes
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Prompt service
April 25, 2021

Received fig tree days before scheduled time of arrival. Overall instructions were very detail and easy to follow.
Tree so far doing good.

Date of experience: April 25, 2021
Pennsylvania
1 review
0 helpful votes
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Birthday gift
April 25, 2021

Very satisfied. Easy to order the product I was looking for. Followed up with a phone call. Received accurate information. Very good service.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Received 7' sticks
April 25, 2021

The shipping and packaging were done quick. Wasn't really happy that two 7' "trees" were in a skinny box, one at each end. Yes the box was beat up. Box said to keep flat, obviously it wasn't. I was hoping for the price, the trees would have branches and leaves. Nope. Pd $300 for sticks. Hope branches and leaves bud out.

Date of experience: April 25, 2021
Virginia
1 review
0 helpful votes
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The osmanthus tree was awesome!
April 25, 2021

It is doing ver well 2 years after the purchase. Thank you for bringing the whimsical aroma to us via it.

Date of experience: April 25, 2021
Alabama
1 review
0 helpful votes
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1 tree was excellent
April 26, 2021

Hello. The shipping was fast and packages were excellent however 1 tree was beautiful. The second tree was damaged. Several branches broken and did not look half as good as the first. I called you all and requested a call back where I never received one.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
1 review
0 helpful votes
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Ease off
May 25, 2021

Good god, I just wanted to buy a couple of trees. Get out of my inbox. I don't want to fill out any surveys, or give any reviews. If I had known I was going to be getting an email a week for the rest of my life I never would have ordered from you in the first place.

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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NEW WAY TO BUY PLANTS & TREES
April 25, 2021

GOING TO NURSEY IS NOT GREAT EXPERIENCE, ITS HOT, MUGGY AND USUALLY VERY LIMITED STOCK, SHOP AT HOME IN THE A/C AND SAVE TIME IN THE HEAT TO MAKING YOUR HOME MORE APPEALING!

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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Quality plants shipped fast
April 25, 2021

I am a returning customer and once again I was not disappointed. They filled my order exactly as described with nice looking plants expertly packed and got them to me in short order.

Date of experience: April 25, 2021
Virginia
2 reviews
0 helpful votes
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Easy to shop
April 25, 2021

Great variety of products, and packed perfectly to protect plant for shipping.

Date of experience: April 25, 2021
Arkansas
1 review
0 helpful votes
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They will fix their mistakes.
April 24, 2021

We ordered a tree, and it arrived in shock, the leaves a sickly crisp green. We planted it anyway because we hoped against hope the tree would somehow make it. After almost 3 weeks, there was no new growth. I had already contacted the company 3 times, but they did not respond, so I called. I got a wonderful person on the line, and we discussed the issue. They found the emails I had sent with pictures of the leafless tree, and immediately sent me a replacement tree that arrived today in good shape, looking just lovely.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Received in great condition!
April 24, 2021

First time buyer from buying trees online. Was smooth and easy and our trees arrived very healthy. So far so good!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Beautiful!
April 24, 2021

I ordered a tree that came in healthy and green! It was well packaged and protected so all I had to do was unbox and water! Better than expected, would definitely order again.

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Great addition to mygarden
April 24, 2021

I purchased dwart Alberta spruce and Hinoki slender cypress and both trees arrived in a timely manner, well packed and in good condition, and the right sizes. Planted both and hopefully, they will grow well. My growing zone is zone 8A.

Date of experience: April 24, 2021
District of Columbia
1 review
0 helpful votes
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I'm still happy
April 24, 2021

I was very happy with my trees. They are recovering from the shipment. I will order one at a time from now on. I ordered 2 trees and they were sizeable and stuffed into one box. I had a bunch of broken branches and I'm still not sure how my one plum will make out. The trees themselves were beautiful. I hope the packing doesn't cost one of them to die.

Date of experience: April 24, 2021
California
1 review
0 helpful votes
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Not what I expected
April 26, 2021

This order was a gift from my daughter, because I was re-landscaping our front yard, she wanted us to order new plants, the order we send was only five plants, well, the picture of the plants on the web were much prettier and grown, what I received was, instead of a tree a couple of twigs, broken, one of the gardenias, all the dirt out of the container, broken branches, the other wasn't as bad but the whole box was upside down, part was not your fault, the handler was not cautious, but if the handling instructions were more visible, maybe they can pay more attention. So, I had to call back to get one replaced( the worst one) but the others I was disappointed because for the price we paid, I could've had better plants at a regular store. Sorry to say but I don't think I'll be ordering plants on line anymore.

Date of experience: April 24, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Virginia
1 review
0 helpful votes
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Beautiful fresh trees
April 24, 2021

We ordered 10 holly trees to be planted and used as a privacy hedge when they mature. They were all fresh great looking trees. Within a month of planting they are already sprouting little berries! Couldn't be happier! Will definitely buy more products in the future.

Date of experience: April 24, 2021