TN Nursery has a rating of 3.4 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
I'm a Christmas tree farm owner. I had ordered 100 Eastern White Pine from TN Nursery for our fall planting however the trees that I received were white pine but long leaf (niddle) pine and not the standard high density short leaf (niddle) that I have planted each time. The description does not state short nor long niddle. When I emailed TN Nursery about the problem, I'm was told after trimming and shaping my white pine will make nice Christmas trees. Most of these seedlings delivered were punny and thin trunks and limbs. Most have died and if any do survive they will not grow to be the type I have set up in my fields. I will give the company 3 stars only for the care and well packaging for shipment.
I explained that I had planted many white pine and they are short needle clusters but had received long needles with my order. Someone responded that they were sorry I wasn't pleased with the order. This basically sums it up.
Had a tree that I was looking for but would love to see a selection of Murray Cypress Seedlings and Scotch Pine Nobles or Highland Seedlings.
I grow white pine Christmas trees and wanted to try this company for good seedlings.
Date of experience: November 17, 2024
Had a tree that I was looking for but would love to see a selection of Murray Cypress Seedlings and Scotch Pine Nobles or Highland Seedlings.
Date of experience: September 18, 2024
I ordered moss and when it was delivered it was soaking wet, which means I had to install it immediately in order to keep mold from developing. Also, half of the bags of moss were just small fragments that could not be successfully installed. Other companies I have ordered moss from provided dry, large, moss colonies that were superior, but they were more expensive, which is why I tried your product. Your moss still worked but was somewhat of a letdown.
Date of experience: November 4, 2024
My previous order arrived timely, well packaged, healthy, with good information. When I saw that you we're an option for this purchase I had no hesitation.
A Google option and previous experience
Date of experience: November 9, 2024
I planted the items as directed. I was told I could plant now as I am in zone 9. Nothing, I repeat. Nothing happened. The plants were dead and remained so. I requested a refund and I have had not response.
No response to my email.
Because you said they were guaranteed to come up and live.
Date of experience: October 21, 2024
For Perennials, Ferns, Vines or Groundcovers
If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.
I was told I would get free shipping if I ordered within 14 minutes which it was.
Date of experience: August 14, 2024
The Rock Cap Moss I purchased never caught on even though I watered it constantly for the first two weeks, then frequently until now with no results.
I'm hoping for a satisfactory second chance!
Date of experience: November 17, 2024
I'm looking for ground cover
Date of experience: June 24, 2024
Plants are doing well, and looking forward;to completing our landscape design
Helpful on the phone when ordering
Date of experience: November 11, 2024
Everything has been perfect. All of my order came as described.
I only settle for the best
Date of experience: November 6, 2024
Great deals
Date of experience: August 13, 2024
It said buy 1 get one free and I didn't get that. IT's true - I ended buying 2
Buy one get one free lured me in
Wanted a crepe myrtle
Date of experience: October 31, 2024
Hello.
You will just add 1 to your cart and the warehouse will automatically send you the second one for free.
I apologize for any confusion. Thank you.
Buy one get one free and high ratings
Date of experience: August 19, 2024
Although not all cuttings arrived in proper shape they did give me full credit (except for the shipping).
Nice selection of less commonly sold plants. Website uses a useful filtering system to ensure you only see the plants that meet your specification
Date of experience: October 12, 2024
Thank you for the positive review.
Have a great day!
Nice plants and a responsive customer service dept that stayed in touch concerning shipping dates. I will happily use this company again in the spring for ground cover ideas.
Tip for consumers:
They usually come here root but healthy. Plant as soon as you receive them
Products used:
Ground civers
Date of experience: December 20, 2021
So easy to order from! Plants are reasonable, healthy and beautiful!
I have ordered from them before. Very satisfied!
Date of experience: October 29, 2024
Thank you for the positive review.
We hope you are enjoy your products.
I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...
Date of experience: September 14, 2024
I apologize for the incorrect labels.
You are covered with a 1 year warranty if these plants do not grow.
Thank you.
I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.
One of the only online nurseries that sells the blackberry lily and I received an offer for free shipping
Date of experience: September 13, 2024
Ok, so far, will make up my mind when plant delivered and I can see what I got
Interested in item
Date of experience: October 6, 2024
Thank you for the positive review!
This is my third purchase. The plants are excellent and shipping is fast.
Plant I need is available at a discount.
Date of experience: October 9, 2024
Thank you for the positive review.
We appreciate your business!
Date of experience: September 18, 2024
Tree died though taken care of properly. Proper soil and followed instructions
Date of experience: October 10, 2024
Hello.
You can file a claim if you believe your trees are dead.
https://www.tnnrsery.net/pages/file-a-claim
To find a red dogwood
Date of experience: May 27, 2024
Good quality, as advertised. Consistent quality and good communication.
Price and availability
Date of experience: October 9, 2024
Thank you for the positive review!
After the order took 3 weeks to process, half the bare root dogwoods I got werw dead
Accident. I didn't notice til after I paid
Date of experience: October 7, 2024
Hello.
If you believe your plants are dead, you can file a claim.
https://www.tnnrsery.net/pages/file-a-claim
Large dormant plants that look like they have been well loved!
Somewhat local.
Date of experience: October 6, 2024
Thank you for the positive review!
We appreciate your business.
Date of experience: August 2, 2024
Tennessee is my neighbor. Live supporting local folks!
I've ordered 3 times now, very impreseed with dormant plants!
Date of experience: July 17, 2024
Instructions well written, thanks! Packaging superb!
Local to North Georgia!
Date of experience: July 6, 2024
I was looking for shade draught resistent plants!
Date of experience: June 23, 2024
It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.
I googled shady plants in the varieties that I wanted.
Date of experience: July 25, 2024
Thank you for the positive review.
We appreciate your business!
Everything grows, prices are great, a lot of bang for your buck!
Date of experience: October 1, 2024
We appreciate your positive review.
Thank you.
Promo codes were tricky to get to work right. Plus o didn't realize the ferns would come as dry roots…did I miss that? I'm a pretty digital person, having been responsible for that at a bank. Finally your site says fast shipping with no commitments or estimate of when the shipment would arrive. When I asked, your customer service response was we give ourselves 10-14 business days to ship but you try to get it out asap. The shipment did arrive faster but realize that this experience falls short of current day e-commerce expectations. I planted the day I got them…to date, no sign of life.
Date of experience: May 30, 2024
I planted my 8 creeping phlox in 2 pots temporarily since it is sooooo hot here... they seem to be doing all right. Plan to plant in garden in fall when it's cooler to get them situated before low temps.
Date of experience: June 12, 2024
I ordered trees that don't ship till end of October. Still waiting but excited for my trees.
Date of experience: October 10, 2024
Hello.
All trees are currently being dug and in the warehouse.
Your trees will be shipping out very soon.
Thank you.
Found online
Date of experience: August 11, 2024
I've placed two orders with TN Nursery looking forward to growing native fruit trees. Prices were great and the trees arrived. One has now died (a PawPaw) and the others are looking sickly (Persimmons) I e-mailed TN Nursery because it falls within the 1 year warranty. They sent a form to fill out, which I did, and have heard nothing back in 2 weeks. There's no credit to my account. I also ordered apple trees (4 different varieties) which came with labels loose in the box. I wrote to ask how I'm supposed to identify them for planting. Different varieties cross-pollinate. They said "maybe" if I sent pictures they could tell but they couldn't promise. That was their solution, so I had to plant them all close together which I hadn't planned on. I don't think I'll be purchasing anything more from this company in the future.
Products used:
PawPaw, Persimmons, and Apple Trees
Date of experience: July 24, 2024
We apologize that you were not satisfied.
If you would like please send us photos of the dead trees to our customer service email and we can get this taken care of for you.
Thank you.
I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.
Had what I wanted
Date of experience: July 30, 2024
Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.
Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...
Hello.
We apologize that you were letdown. All of our products come with a 1 year warranty.
Thank you and have a great day!