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TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.
TN Nursery Reviews Summary
TN Nursery has a rating of 4.1 stars from 946 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, good condition and great shape. TN Nursery ranks 2nd among Trees sites.
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2 plants never grew for over a year and now they only give a store credit and not reship me 2 plants so the first time was free shipping this time I have to pay for shipping costing me 17.58.
They have misleading plant listings. They will pester you for reviews/ newsletter subscriptions, etc with promises of discounts and/or expedited shipping and not honor it.You can fully expect their customer service people to argue with you over stupid stuff and not honor what they promise on their site. They also only offer a five-day warranty on their plants -- which are dormant when they arrive so there is absolutely NO way to tell if they are healthy stock until long past the warranty period is over (unless you purchase an extended warranty). I bought hundreds of dollars of plants from these guys this fall (which so far are dormant, so I can only trust they'll come up in the spring) and they literally just lost a customer because they are questioning my honesty over a single echinea plant they forgot to include in the last shipment. I hope it was worth it, Felicia.
Our plants ship fully dormant, which is why we always recommend doing a scratch test on arrival—if the tissue under the bark is green, the plant is alive and healthy. This allows customers to confirm viability immediately, not months later.
If anything was missing from your shipment, please email me a photo at help@tnnursery.net
and I’ll be happy to take care of it for you.
— Bailey, Customer Care | TN Nursery
The plants are shipped bare root and dormant, so if you've never dealt with this before it can be a bit of a shock to open up the box and find what looks like dead sticks with roots. But I was expecting that (LOL) and I'm excited for spring. They came in Nov, so they are still dormant, but so far they're still alive as far as I can tell. I'll know more when they wake up in the spring.
Very good experience. I chatted about planting and received instant reply.
Thank you so much!
Bought 2 trees last year and neither one survived. Not my first time buying or having fruit trees. Not the only persimmon trees I own. I bought others from a different nursery that are doing great. Only ones that didn't survive were the 2 I bought from here. Even though I demonstrated both didn't make it, I was only refunded half. I had to pay for shipping today to use the credit I was given. Hopefully these will survive.
Thank you for sharing your experience, and I’m truly sorry your first two persimmons didn’t survive. We always want every customer to have success, and I understand how disappointing it is when some trees thrive and others don’t.
I do want to clarify the credit you received. Our warranty covers the plant cost only, not shipping, which is why your refund was for half. This is the same policy used by most bare-root nurseries, and it was applied correctly based on the order details and the photos you provided. When using store credit, shipping is always charged separately because it goes directly to the carrier.
That said, I genuinely hope the new trees do great for you. If you need planting tips or want me to check their progress in spring, please email me anytime at help@tnnursery.net — I’m happy to help you get the best outcome possible.
— Bailey, Customer Care | TN Nursery
Several years ago, I ordered a Mapleleaf Viburnum, but got a Doublefile Viburnum instead. Took me 2-3 years to determine this. Other than this one time, service has been excellent. Thank you
Thank you so much for your thoughtful review and for being a loyal customer — we truly appreciate you. I also want to gently clarify your concern about Privet, Burning Bush, Lily of the Valley, and Mimosa. These plants do not harm wildlife when grown in managed residential landscapes, which is where the vast majority of our customers plant them.
• These species become problematic only when they spread unchecked in unmanaged wild areas. Landscape environments do not behave the same way as forest understories or abandoned fields.
• Cultivated garden varieties are pruned, contained, and maintained, which prevents the uncontrolled spread associated with invasive behavior.
• Many wildlife species actually use these plants for shelter or nectar when grown responsibly.
• We clearly label plants that can naturalize so customers can make informed decisions, and we always encourage proper maintenance.
Our goal is to offer a wide variety of plants while giving gardeners the information they need to plant responsibly. At the same time, we continue to expand our native inventory for customers who prefer exclusively native species.
Thank you again for your kind words and for supporting a small Tennessee nursery — it means more than you know.
I've ordered from this shop several times and have always been happy, but unfortunately, this time was a disappointment. The item was scheduled for an earlier fall delivery, but it didn't arrive until mid-December—well past when it could be used due to frozen ground and snow. I appreciate the quality of the product, but the timing made it unusable. I wish there had been better communication or a more accurate shipping estimate.
Most trees arrived healthy and took root. One shipment was delayed, not sure why. Trees in that shipment did not make it. I consulted the seller and not much effort was put into replacing the trees.
Thank you for your honest review, and I’m really glad to hear most of your trees arrived healthy and took root. I do want to apologize for the delayed shipment — when carriers hold packages unexpectedly, it can unfortunately affect the condition of live plants. I’m also sorry if it felt like we didn’t put enough effort into helping with replacements. That’s never the experience we want for anyone.
Since you’re giving us another chance, I’d really like to make sure this next experience is a great one. Please email me directly at help@tnnursery.net with your order number and I’ll personally review the trees that didn’t make it and see what we can do to help you get a better outcome this time.
We truly appreciate you sticking with us, and we’ll do everything we can to ensure your next order grows beautifully.
— Bailey, Customer Care | TN Nursery
The topiary moss was a bit slow to ship (in these days of "I want it now!") - but the product was great and there was lots of choice. I will definitely order again!
Thank you for your thoughtful feedback, Emma! We're glad to hear you loved the topiary moss and enjoyed the selection available. We’re continuously working to improve our shipping speed and appreciate your patience—looking forward to serving you again soon!
Each plant has come with great roots. My last order was delivered to the post office instead of my home address. The trees set there for 3 days before it was open and I could pick them up. When I opened the box, the trees were still moist and in good condition.
Thank you so much!
I ordered red dogwood trees and they arrived in a timely manner in good condition and they were planted in my yard and thrived.
Michael, we're so glad to hear your red dogwood trees arrived safely and are thriving in your yard. Thank you for trusting us, and we look forward to helping with your gardening needs again in the future!
Site stated buy one and get one free.
Will shortly open the tree bag, but it looks like only one tree.
Are you sending a second tree?
Michael Welton
Hi Michael, thank you for bringing this to our attention. Email us with pictures, and we will make this right - customerservice@tennesseewholesalenursery.com
Lost $5 credit on original order - no response from customer service.
Trees never grew. Customer service said - no warranty.
After posing negative review TN reached out and gave me $49 store credit on a $63 order
I’m truly sorry your trees didn’t grow as hoped, and I want to clarify how our store credit process works so there’s no confusion. We issue credit for the plant cost only, not shipping, and if a discount code was used at checkout, that amount is deducted as well. This is standard across the nursery industry, and it’s the policy agreed to at the time of purchase.
Even though your order did not include the extended warranty, we still went above policy and provided $49 in store credit to help you replace what didn’t survive. We really do want every customer to have a good experience and good results.
I ordered 50 eastern red cedar trees just before spring and planted them in southeastern az and only a couple of them died which was my fault because I planted them in very rocky un fertile soil. I did that to try and mimick what happened in the cedar of Lebanon state park in Tennessee but just because they're both rocky doesn't make them the same! The rest have lived through the very dry and hot summer which it was unusually dryer and hotter this year for being the high desert and compliments to tn nursery for sending me some very healthy trees to start out with. I'm now ordering 50 more fruit trees and with my permaculture setup they will do great on an east facing hill.
This is so awesome to hear. I would love to see pictures of them. If you could do a Google review, it will let you post pics of them. I love seeing our trees doing great in their new environment!
The newsletters that come from this nursery are awesome and have been extremely helpful in my backyard garden. The plants and trees arrive in healthy condition and ready to plant. I will order again and again.
Thank you so much!
The website is easy to use. Plants are well packed and arrive in good condition. The selection of plants allows me to grow plants not available in many varieties locally. I've never had a problem with any of the plants I've ordered.
Thank you so much!
I bought 6 pawpaw trees and they sent 7. I promptly got them potted and in a greenhouse, ready to plant in a few months. Hopefully I'll be able to update this review when I have mature pawpaws!
Thank you so much!
I bought 6 pawpaw trees and they sent 7. I promptly got them potted and in a greenhouse, ready to plant in a few months. Hopefully I'll be able to update this review when I have mature pawpaws!
I have made a few purchases with TN Nursery and everything went well. My last order of 5 Milkweeds shipped later than expected so they gave me a few extra. That is great customer service. That is why I just ordered this Mulberry for next spring from them.
Thank you so much!
Delivery dates need to be more specific or come with updates, specifically when ordering trees or plants that are expected 2-4 months in the future.
Thank you so much for your kind words, Karen, and for highlighting areas where we can improve. We're actively working on providing more precise delivery dates and timely updates to ensure your future orders brighten your garden with the same strong, healthy plants you expect. We look forward to exceeding your expectations again soon!
My first experience buying a plant from them was very positive. They communicated well through the ordering process, keeping me informed when shipment occurred with expected arrival date. Items were well packaged with simple planting instructions and solid advice on how to care for them after planting. After a year, plants are growing well!
Thank you so much for sharing your wonderful experience, Steve! We're delighted to hear your plant is thriving and that our team’s communication and care tips made a positive difference. We truly appreciate your trust and look forward to helping with your green journey for years to come!
I bought several trees last time when they went on sale. They arrived in perfectly shipped boxes w roots very well wrapped and moist, plants in great condition! I can't wait to get these sourwood trees, so I can begin the changes in the pasture!
Silke, we’re thrilled to hear your trees arrived healthy and ready for the pasture transformation you have in mind! Your kind feedback means a lot, and we look forward to continuing to support your growing projects with expert care.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. I want to clarify how our warranty works so there’s no confusion. Our standard warranty covers the plant cost only—not shipping—and replacements are issued as store credit. Shipping is always paid by the customer, both on the original order and on any warranty claims. This has always been our policy and is standard across bare-root nurseries since shipping carriers charge separately for each delivery.
If you’d like help choosing your replacement persimmons or want me to check viability photos, please email me at help@tnnursery.net
and I’ll be happy to assist.
— Bailey, Customer Care | TN Nursery