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    TN Nursery

TN Nursery

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Overview

TN Nursery has a rating of 3.8 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.

  • Service
    233
  • Value
    202
  • Shipping
    200
  • Returns
    113
  • Quality
    346

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 80.3%
Positive
126
Neutral
10
Negative
21
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1,970 reviews

80
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How would you rate TN Nursery?
Top Positive Review

“Which plant was it you want me to review?”

Robert U.
7/25/24

It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.

Date of experience: 7/25/24
See positive reviews
Top Critical Review

“This is a scam company.”

james b.
9/14/24

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: 9/14/24
See critical reviews

Reviews (528)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (88) scratch test (11) store credit (11)
Thumbnail of user christianq590
Alabama
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

I ordered moss and when it was delivered it was soaking wet, which means I had to install it immediately in order to keep mold from developing. Also, half of the bags of moss were just small fragments that could not be successfully installed. Other companies I have ordered moss from provided dry, large, moss colonies that were superior, but they were more expensive, which is why I tried your product. Your moss still worked but was somewhat of a letdown.

Date of experience: November 4, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
We apologize that you were letdown. All of our products come with a 1 year warranty.
Thank you and have a great day!

Thumbnail of user jamesb10202
Massachusetts
1 review
0 helpful votes
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September 14th, 2024

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: September 14, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

I apologize for the incorrect labels.
You are covered with a 1 year warranty if these plants do not grow.
Thank you.

Thumbnail of user katherineg807
Washington
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

For this order two plants came recently and another will come in the Spring. The two are flowers that should attract pollinators, humming birds, and damselflies to my pond area. These came healthy. I planted them. They are still alive. Let's see if they survive the winter.
For many previous orders I have sometimes gotten healthy plants and sometimes dying plants, things with little or no roots. I ordered running cedar ground cover. I got clippings of cedar vine-like pieces with no roots at all. The first time I ordered pigeonberry ground cover I got these pathetic, maybe not even alive, as in only one green leaf bit, stringy things. The next multiple times that I ordered pigeon berry they were healthy with real roots, stems, and leaves. That area is growing well. It will probably be established in 2 or 3 years. I have ordered so, so many baby trees from TN. They usually come as a stick with a sort of tiny, piece, of root. The only trees from TN that have actually had enough root to grow are a sugar maple, which is about 5 feet tall now, and one of the sassafras trees lived through a winter and was greening the next spring and a lawncare guy pulled the protective chicken wire away from it and trampled it to death. Not the fault of TN. So, I have wasted a lot of money on trees and wasted a little money on plants. I sent pictures of the strings that were supposed to be pigeonberry. They gave me the run around and never sent me replacements or gave me store credit. That was a few years ago. Recently I sent pictures and filled out the form showing the raw, dead, stems of 2 pawpaw trees that I bought and planted this past spring. That was in October. I am still waiting for a reply. I know they can send me replacements if they want to; they were trying to give them away recently on the website. So, I know that I cannot count on what quality of a plant I may get from TN. I know that they do not have the integrity to give refunds or store credit for the many plants that they send out with not enough healthy root to live. I order from them anyway, because they offer the native plants that I want, that I cannot find elsewhere.

Reason I chose this business:

I need another Methley Plum tree to replace one that didn't make it from another online nursery.

Date of experience: October 3, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We appreciate your review.
We ship bare root plants/trees. You can always file a claim if you believe your products are dead.
Thank you.

Thumbnail of user robertu827
Kansas
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.

Reason I chose this business:

I googled shady plants in the varieties that I wanted.

Quality

Date of experience: July 25, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review.
We appreciate your business!

Thumbnail of user lorac123
Florida
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.

Reason I chose this business:

Had what I wanted

Quality

Date of experience: July 30, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.

Thumbnail of user michaell5212
Georgia
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase

So far, so good! I had a slight hiccup with delivery due to incomplete address information, but customer service quickly helped me rectify the matter & get my plant!

Reason I chose this business:

Online presence.

Service
Quality

Date of experience: July 17, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!

Thumbnail of user melissao1028
Tennessee
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Easy to shop & pay. Made two orders one day apart. Received them promptly and into the ground! Happy to have bareroots to get an early startwith this shady damp area behind the house. It will be beautiful with the cinnamon fern & my flying critters will be so happy!

Reason I chose this business:

Live plants needed to restoration near small pond.

Quality

Date of experience: July 7, 2024

Thumbnail of user mikef1371
Colorado
1 review
0 helpful votes
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October 12th, 2024
Verified purchase
• Updated review

Although not all cuttings arrived in proper shape they did give me full credit (except for the shipping).

Reason I chose this business:

Nice selection of less commonly sold plants. Website uses a useful filtering system to ensure you only see the plants that meet your specification

Date of experience: October 12, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review.
Have a great day!

Quick response
December 21st, 2021
• Previous review

Nice plants and a responsive customer service dept that stayed in touch concerning shipping dates. I will happily use this company again in the spring for ground cover ideas.

Tip for consumers:
They usually come here root but healthy. Plant as soon as you receive them

Products used:
Ground civers

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user teresac1747
Oregon
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.

Reason I chose this business:

One of the only online nurseries that sells the blackberry lily and I received an offer for free shipping

Quality

Date of experience: September 13, 2024

Thumbnail of user andreak906
Illinois
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I had a little trouble ordering on this website because at first the buy one get one free showed up on the order form and then my order disappeared and when I tried to do it again, it didn't show BOGO, so I wasn't sure if I got the deal or not, but I was pleasantly surprised when I got my order because not only did I receive two of everything I received 4 to 6 of everything.

Reason I chose this business:

I just did a search looking for Trillium because I have a perfect place to plant them and your website popped up.

Service
Quality

Date of experience: July 22, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We are glad to hear that!
We appreciate your business!

Thumbnail of user joannac470
Hawaii
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

So far only 3 out of the 6 lily pads have sprouted. I'll give it some more time and hope for the best.

Reason I chose this business:

It came up when I Googled lily pads and you ship to Hawaii.

Quality

Date of experience: July 24, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

For Perennials, Ferns, Vines or Groundcovers

If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.

Thumbnail of user dianag1211
Massachusetts
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Ok, so far, will make up my mind when plant delivered and I can see what I got

Reason I chose this business:

Interested in item

Date of experience: October 6, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!

Thumbnail of user robinr777
California
3 reviews
0 helpful votes
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August 6th, 2024
Verified purchase

Easy to order. I like that the care instructions are easy to find. And of course I have zero problems with pricing.

Reason I chose this business:

You came up in a google search and your pictures were very nice.

Service
Quality

Date of experience: August 6, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!
We appreciate your business!

Thumbnail of user anthonyy577
Utah
1 review
0 helpful votes
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October 10th, 2024
Verified purchase
• Updated review

I ordered trees that don't ship till end of October. Still waiting but excited for my trees.

Date of experience: October 10, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
All trees are currently being dug and in the warehouse.
Your trees will be shipping out very soon.
Thank you.

So far it's been exceptional
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Found online

Date of experience: August 11, 2024

Thumbnail of user dorisy259
South Carolina
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I planted my 8 creeping phlox in 2 pots temporarily since it is sooooo hot here... they seem to be doing all right. Plan to plant in garden in fall when it's cooler to get them situated before low temps.

Quality

Date of experience: June 12, 2024

Thumbnail of user margaretk1357
Michigan
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Lovely site. It's well organized and has enough info to make informed decisions about most plants. I would prefer to see details of the plant's growth habits in a grid or list. Scanning through paragraphs to find mature plant height and spread, zone, and soil requirements makes the shopping process a lot more tedious than it needs to be.
More general photos of the plants would also be helpful. Many of the photos are generic, and most of the photos don't show completely mature plants, which would be helpful.
Anyhoo - great nursery! I haven't received any of my orders yet, but I'm confident I'll be happy with what I get.

Reason I chose this business:

Christmas and New York Ferns.

Quality

Date of experience: June 12, 2024

Thumbnail of user pamelar1869
New Jersey
1 review
0 helpful votes
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October 9th, 2024
Verified purchase
• Updated review

This is my third purchase. The plants are excellent and shipping is fast.

Reason I chose this business:

Plant I need is available at a discount.

Quality

Date of experience: October 9, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review.
We appreciate your business!

Easy ordering
September 18th, 2024
Verified site experience
• Previous review

Date of experience: September 18, 2024

Thumbnail of user johnl7446
Massachusetts
2 reviews
0 helpful votes
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June 26th, 2024
Verified purchase

Site is easy to navigate, and checkout was quick. I ordered eight roots and was sent 12. They were all planted the same day they arrived, can't wait for Spring!

Reason I chose this business:

Web search for india pinks.

Quality

Date of experience: June 26, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!

Thumbnail of user dorothyr989
North Carolina
2 reviews
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

The rootstock arrives very healthy. I love the variety of plants I can find from this nursery!

Reason I chose this business:

I was looking for Indian Pink!

Quality

Date of experience: September 22, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!
We appreciate your business!

Easy to order
June 13th, 2024
Verified site experience
• Previous review

Easy to order. I loved the BOGO deal!

Reason I chose this business:

You had the products I was searching for online!

Date of experience: June 13, 2024

Thumbnail of user lynnp395
Michigan
2 reviews
0 helpful votes
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July 25th, 2024
Verified purchase

Easy to purchase! Great product!
Easy to order on line! Quick and prompt delivery. Plants arrived very happy and healthy!
Lynn

Reason I chose this business:

Liked web page

Quality

Date of experience: July 25, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We are glad to hear that!
Thank you for the positive review!

Thumbnail of user stephaniek1614
North Carolina
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Good quality, as advertised. Consistent quality and good communication.

Reason I chose this business:

Price and availability

Date of experience: October 9, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!

Thumbnail of user loub279
Georgia
1 review
0 helpful votes
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October 6th, 2024
Verified purchase
• Updated review

Large dormant plants that look like they have been well loved!

Reason I chose this business:

Somewhat local.

Date of experience: October 6, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!
We appreciate your business.

Pleased with every plant I've received from y'all!
August 2nd, 2024
Verified site experience
• Previous review

Date of experience: August 2, 2024

Plants look so healthy!
July 17th, 2024
Verified purchase
• Previous review

Tennessee is my neighbor. Live supporting local folks!

Reason I chose this business:

I've ordered 3 times now, very impreseed with dormant plants!

Quality

Date of experience: July 17, 2024

Wow! Really large plants. Great value!
July 6th, 2024
Verified purchase
• Previous review

Instructions well written, thanks! Packaging superb!

Reason I chose this business:

Local to North Georgia!

Quality

Date of experience: July 6, 2024

Easy to use, great information about your plants!
June 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I was looking for shade draught resistent plants!

Date of experience: June 23, 2024

Thumbnail of user amandai780
New Hampshire
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Everything grows, prices are great, a lot of bang for your buck!

Date of experience: October 1, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We appreciate your positive review.
Thank you.

Thumbnail of user tonyb1630
Pennsylvania
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Promo codes were tricky to get to work right. Plus o didn't realize the ferns would come as dry roots…did I miss that? I'm a pretty digital person, having been responsible for that at a bank. Finally your site says fast shipping with no commitments or estimate of when the shipment would arrive. When I asked, your customer service response was we give ourselves 10-14 business days to ship but you try to get it out asap. The shipment did arrive faster but realize that this experience falls short of current day e-commerce expectations. I planted the day I got them…to date, no sign of life.

Service
Quality

Date of experience: May 30, 2024

Thumbnail of user zebleyh
Maryland
2 reviews
0 helpful votes
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June 10th, 2024
Verified purchase
• Updated review

We will see how these Lilly pads do first. I have written a full description below.
And we need to speak about river birch and Catawba grape vines as well!

This was in relation to a failed Catawba grape vine. It was to be replaced but I received a Concord vine —- which ALSO failed. Other vines in the same site are doing fine…

Reason I chose this business:

Have an ongoing account and the BOGO was attractive

Reason I chose this product:

I have experience with Nympheas and nemuphars. The products I received looked like plugs of chewing tobacco. No discernible root or eye/sprout. I went ahead and set each one in a pot, weighted, submerged in our natural pond away from the now flowering Lilly pads and we will see what happens.

Service
Quality

Date of experience: June 10, 2024

We will see how these Lilly pads do first
May 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Have an ongoing account and the BOGO was attractive

Date of experience: May 27, 2024

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From the business

Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...

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Thumbnail of user susann822
tammy S.
Usually responds not within the first month

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