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    TN Nursery

TN Nursery

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Overview

TN Nursery has a rating of 3.4 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.

  • Service
    243
  • Value
    211
  • Shipping
    210
  • Returns
    121
  • Quality
    355

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 79.6%
Positive
117
Neutral
10
Negative
20
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1,970 reviews

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Reviews (529)

Rating

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Reviews that mention popular keywords

customer service (79) scratch test (11) store credit (12)
Thumbnail of user virginiaf919
Georgia
1 review
1 helpful vote
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November 17th, 2024
Verified purchase
• Updated review

I'm a Christmas tree farm owner. I had ordered 100 Eastern White Pine from TN Nursery for our fall planting however the trees that I received were white pine but long leaf (niddle) pine and not the standard high density short leaf (niddle) that I have planted each time. The description does not state short nor long niddle. When I emailed TN Nursery about the problem, I'm was told after trimming and shaping my white pine will make nice Christmas trees. Most of these seedlings delivered were punny and thin trunks and limbs. Most have died and if any do survive they will not grow to be the type I have set up in my fields. I will give the company 3 stars only for the care and well packaging for shipment.

I explained that I had planted many white pine and they are short needle clusters but had received long needles with my order. Someone responded that they were sorry I wasn't pleased with the order. This basically sums it up.

Reason I chose this business:

Had a tree that I was looking for but would love to see a selection of Murray Cypress Seedlings and Scotch Pine Nobles or Highland Seedlings.

Reason I chose this product:

I grow white pine Christmas trees and wanted to try this company for good seedlings.

Service
Quality

Date of experience: November 17, 2024

Quick, simple and no hassle
September 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had a tree that I was looking for but would love to see a selection of Murray Cypress Seedlings and Scotch Pine Nobles or Highland Seedlings.

Date of experience: September 18, 2024

Thumbnail of user christianq590
Alabama
1 review
1 helpful vote
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November 4th, 2024
Verified purchase

I ordered moss and when it was delivered it was soaking wet, which means I had to install it immediately in order to keep mold from developing. Also, half of the bags of moss were just small fragments that could not be successfully installed. Other companies I have ordered moss from provided dry, large, moss colonies that were superior, but they were more expensive, which is why I tried your product. Your moss still worked but was somewhat of a letdown.

Date of experience: November 4, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
We apologize that you were letdown. All of our products come with a 1 year warranty.
Thank you and have a great day!

Thumbnail of user hannahp1100
California
1 review
1 helpful vote
  • Send Message
November 9th, 2024
Verified purchase

My previous order arrived timely, well packaged, healthy, with good information. When I saw that you we're an option for this purchase I had no hesitation.

Reason I chose this business:

A Google option and previous experience

Date of experience: November 9, 2024

Thumbnail of user tonyf1087
Florida
1 review
1 helpful vote
  • Send Message
October 21st, 2024
Verified purchase
• Updated review

I planted the items as directed. I was told I could plant now as I am in zone 9. Nothing, I repeat. Nothing happened. The plants were dead and remained so. I requested a refund and I have had not response.

No response to my email.

Reason I chose this product:

Because you said they were guaranteed to come up and live.

Service
Quality

Date of experience: October 21, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

For Perennials, Ferns, Vines or Groundcovers

If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.

I was told I would get free shipping if I ordered within...
August 14th, 2024
Verified site experience
• Previous review

I was told I would get free shipping if I ordered within 14 minutes which it was.

Date of experience: August 14, 2024

Thumbnail of user anthonym3576
California
1 review
1 helpful vote
  • Send Message
November 17th, 2024
Verified purchase
• Updated review

The Rock Cap Moss I purchased never caught on even though I watered it constantly for the first two weeks, then frequently until now with no results.

Reason I chose this business:

I'm hoping for a satisfactory second chance!

Date of experience: November 17, 2024

I'll wait for receipt of product
June 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I'm looking for ground cover

Date of experience: June 24, 2024

Thumbnail of user beverlyg1436
Florida
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

Plants are doing well, and looking forward;to completing our landscape design

Reason I chose this business:

Helpful on the phone when ordering

Date of experience: November 11, 2024

Thumbnail of user keithw2309
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 6th, 2024
Verified purchase
• Updated review

Everything has been perfect. All of my order came as described.

Reason I chose this business:

I only settle for the best

Date of experience: November 6, 2024

All went fast and easy
August 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great deals

Date of experience: August 13, 2024

Thumbnail of user jennifert2670
New York
1 review
1 helpful vote
  • Send Message
October 31st, 2024
Verified purchase
• Updated review

It said buy 1 get one free and I didn't get that. IT's true - I ended buying 2

Reason I chose this business:

Buy one get one free lured me in

Reason I chose this product:

Wanted a crepe myrtle

Service
Quality

Date of experience: October 31, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
You will just add 1 to your cart and the warehouse will automatically send you the second one for free.
I apologize for any confusion. Thank you.

It said buy 1 get one free and I didn't get that
August 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Buy one get one free and high ratings

Date of experience: August 19, 2024

Thumbnail of user mikef1371
Colorado
1 review
1 helpful vote
  • Send Message
October 12th, 2024
Verified purchase
• Updated review

Although not all cuttings arrived in proper shape they did give me full credit (except for the shipping).

Reason I chose this business:

Nice selection of less commonly sold plants. Website uses a useful filtering system to ensure you only see the plants that meet your specification

Date of experience: October 12, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review.
Have a great day!

Quick response
December 21st, 2021
• Previous review

Nice plants and a responsive customer service dept that stayed in touch concerning shipping dates. I will happily use this company again in the spring for ground cover ideas.

Tip for consumers:
They usually come here root but healthy. Plant as soon as you receive them

Products used:
Ground civers

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user cynthiah3508
South Carolina
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase

So easy to order from! Plants are reasonable, healthy and beautiful!

Reason I chose this business:

I have ordered from them before. Very satisfied!

Date of experience: October 29, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review.
We hope you are enjoy your products.

Thumbnail of user jamesb10202
Massachusetts
1 review
1 helpful vote
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September 14th, 2024

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: September 14, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

I apologize for the incorrect labels.
You are covered with a 1 year warranty if these plants do not grow.
Thank you.

Thumbnail of user teresac1747
Oregon
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.

Reason I chose this business:

One of the only online nurseries that sells the blackberry lily and I received an offer for free shipping

Quality

Date of experience: September 13, 2024

Thumbnail of user dianag1211
Massachusetts
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

Ok, so far, will make up my mind when plant delivered and I can see what I got

Reason I chose this business:

Interested in item

Date of experience: October 6, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!

Thumbnail of user pamelar1869
New Jersey
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase
• Updated review

This is my third purchase. The plants are excellent and shipping is fast.

Reason I chose this business:

Plant I need is available at a discount.

Quality

Date of experience: October 9, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review.
We appreciate your business!

Easy ordering
September 18th, 2024
Verified site experience
• Previous review

Date of experience: September 18, 2024

Thumbnail of user janah211
Missouri
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase
• Updated review

Tree died though taken care of properly. Proper soil and followed instructions

Date of experience: October 10, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
You can file a claim if you believe your trees are dead.
https://www.tnnrsery.net/pages/file-a-claim

Hard to navigate
May 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

To find a red dogwood

Date of experience: May 27, 2024

Thumbnail of user stephaniek1614
North Carolina
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Good quality, as advertised. Consistent quality and good communication.

Reason I chose this business:

Price and availability

Date of experience: October 9, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!

Thumbnail of user amberz283
Arkansas
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

After the order took 3 weeks to process, half the bare root dogwoods I got werw dead

Reason I chose this business:

Accident. I didn't notice til after I paid

Date of experience: October 7, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
If you believe your plants are dead, you can file a claim.
https://www.tnnrsery.net/pages/file-a-claim

Thumbnail of user loub279
Georgia
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase
• Updated review

Large dormant plants that look like they have been well loved!

Reason I chose this business:

Somewhat local.

Date of experience: October 6, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review!
We appreciate your business.

Pleased with every plant I've received from y'all!
August 2nd, 2024
Verified site experience
• Previous review

Date of experience: August 2, 2024

Plants look so healthy!
July 17th, 2024
Verified purchase
• Previous review

Tennessee is my neighbor. Live supporting local folks!

Reason I chose this business:

I've ordered 3 times now, very impreseed with dormant plants!

Quality

Date of experience: July 17, 2024

Wow! Really large plants. Great value!
July 6th, 2024
Verified purchase
• Previous review

Instructions well written, thanks! Packaging superb!

Reason I chose this business:

Local to North Georgia!

Quality

Date of experience: July 6, 2024

Easy to use, great information about your plants!
June 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I was looking for shade draught resistent plants!

Date of experience: June 23, 2024

Thumbnail of user robertu827
Kansas
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.

Reason I chose this business:

I googled shady plants in the varieties that I wanted.

Quality

Date of experience: July 25, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the positive review.
We appreciate your business!

Thumbnail of user amandai780
New Hampshire
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

Everything grows, prices are great, a lot of bang for your buck!

Date of experience: October 1, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We appreciate your positive review.
Thank you.

Thumbnail of user tonyb1630
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Promo codes were tricky to get to work right. Plus o didn't realize the ferns would come as dry roots…did I miss that? I'm a pretty digital person, having been responsible for that at a bank. Finally your site says fast shipping with no commitments or estimate of when the shipment would arrive. When I asked, your customer service response was we give ourselves 10-14 business days to ship but you try to get it out asap. The shipment did arrive faster but realize that this experience falls short of current day e-commerce expectations. I planted the day I got them…to date, no sign of life.

Service
Quality

Date of experience: May 30, 2024

Thumbnail of user dorisy259
South Carolina
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

I planted my 8 creeping phlox in 2 pots temporarily since it is sooooo hot here... they seem to be doing all right. Plan to plant in garden in fall when it's cooler to get them situated before low temps.

Quality

Date of experience: June 12, 2024

Thumbnail of user anthonyy577
Utah
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase
• Updated review

I ordered trees that don't ship till end of October. Still waiting but excited for my trees.

Date of experience: October 10, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
All trees are currently being dug and in the warehouse.
Your trees will be shipping out very soon.
Thank you.

So far it's been exceptional
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Found online

Date of experience: August 11, 2024

Thumbnail of user mjn22
Indiana
4 reviews
8 helpful votes
  • Send Message
July 24th, 2024

I've placed two orders with TN Nursery looking forward to growing native fruit trees. Prices were great and the trees arrived. One has now died (a PawPaw) and the others are looking sickly (Persimmons) I e-mailed TN Nursery because it falls within the 1 year warranty. They sent a form to fill out, which I did, and have heard nothing back in 2 weeks. There's no credit to my account. I also ordered apple trees (4 different varieties) which came with labels loose in the box. I wrote to ask how I'm supposed to identify them for planting. Different varieties cross-pollinate. They said "maybe" if I sent pictures they could tell but they couldn't promise. That was their solution, so I had to plant them all close together which I hadn't planned on. I don't think I'll be purchasing anything more from this company in the future.

Products used:
PawPaw, Persimmons, and Apple Trees

Service
Value
Shipping
Returns
Quality

Date of experience: July 24, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We apologize that you were not satisfied.
If you would like please send us photos of the dead trees to our customer service email and we can get this taken care of for you.
Thank you.

Thumbnail of user lorac123
Florida
1 review
1 helpful vote
  • Send Message
July 30th, 2024
Verified purchase

I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.

Reason I chose this business:

Had what I wanted

Quality

Date of experience: July 30, 2024

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.

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Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...

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Thumbnail of user susann822
tammy S.
Usually responds not within the first month

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