I paid $96 for 100 bare root creeping phlox. I specifically noted to be sure they sent me white. I was very excited about my purchase and highly anticipated the arrival of my white creeping phlox to fill the bare area off my patio.
What I received was a nasty Ziploc baggie just thrown in a box, partially open, dirt everywhere. The nasty baggie had "100 creepin phina." written on it and yes, missing the g! The plants were bone dry (not packed in gel like they state on their website), not bare root, not creeping phlox and not white. They were regular (teenie tiny tangled rats nest) roots in 3 clumps with rubber bands AND they were purple! I was seriously ticked off! Oh! Did I mention I paid $18+ for shipping? $18 for a dirty, nasty baggie in a tiny box! No packaging. No moisture for the roots. Nothing protective whatsoever for the plants.
When I contacted TN Nursery they basically and snidely told me "We have the right to substitute and send you anything we feel like sending you!" Really? Why not send me a lemon tree or a rose bush?
Needless to say, I was livid so I reported it to my credit card company. I received my temporary credit from Chase while the charge back went through the process and eventually got the permanent refund.
So basically, TN Nursery advertises thousands of gorgeous items for great prices on their website. You painstakingly go through it and choose SPECIFIC PLANTS for your SPECIFIC GARDEN/AREA and they think they can send you ANY PLANTS OF THEIR CHOOSING and you're supposed to accept it and plant what they send you in your garden even though what they sent you isn't what you want, might not match your scheme and may not even thrive in your chosen area!
It's absurd and it's a scam so save your hard earned money and look elsewhere. I'm shocked at myself because I research everything to death! I let my guard down because this company seemed so legit as did the reviews on their website. IT'S ALL FAKE! What I received DID NOT come from a nursery! It most likely came from the scammers back yard!
Also, if you read their "terms" you'll see how they attempt to scare people away from filing disputes/charge backs and that's because they've probably had so many filed against them. What doesn't make sense is why they scam people. Charge backs cost vendors big bucks when they lose a case. The whole thing is a joke and I'm shocked the website hasn't been removed. I read somewhere they changed their "business" name like 5 times!
So my dream of a blanket of white creeping phlox off my patio is not going to happen this year because of the SCAM known as Tennessee Wholesale Nursery or TN Nursery. How it's possible that any human would scam another human this way is beyond me especially during these unknown times during the Covid pandemic. It is beyond self-serving and evil!
I will post a photo of what I received as soon as I get my new iPad to desktop cable.