TN Nursery has a rating of 3.8 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.
I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...
I ordered moss and when it was delivered it was soaking wet, which means I had to install it immediately in order to keep mold from developing. Also, half of the bags of moss were just small fragments that could not be successfully installed. Other companies I have ordered moss from provided dry, large, moss colonies that were superior, but they were more expensive, which is why I tried your product. Your moss still worked but was somewhat of a letdown.
Date of experience: November 4, 2024
I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...
Date of experience: September 14, 2024
I apologize for the incorrect labels.
You are covered with a 1 year warranty if these plants do not grow.
Thank you.
For this order two plants came recently and another will come in the Spring. The two are flowers that should attract pollinators, humming birds, and damselflies to my pond area. These came healthy. I planted them. They are still alive. Let's see if they survive the winter.
For many previous orders I have sometimes gotten healthy plants and sometimes dying plants, things with little or no roots. I ordered running cedar ground cover. I got clippings of cedar vine-like pieces with no roots at all. The first time I ordered pigeonberry ground cover I got these pathetic, maybe not even alive, as in only one green leaf bit, stringy things. The next multiple times that I ordered pigeon berry they were healthy with real roots, stems, and leaves. That area is growing well. It will probably be established in 2 or 3 years. I have ordered so, so many baby trees from TN. They usually come as a stick with a sort of tiny, piece, of root. The only trees from TN that have actually had enough root to grow are a sugar maple, which is about 5 feet tall now, and one of the sassafras trees lived through a winter and was greening the next spring and a lawncare guy pulled the protective chicken wire away from it and trampled it to death. Not the fault of TN. So, I have wasted a lot of money on trees and wasted a little money on plants. I sent pictures of the strings that were supposed to be pigeonberry. They gave me the run around and never sent me replacements or gave me store credit. That was a few years ago. Recently I sent pictures and filled out the form showing the raw, dead, stems of 2 pawpaw trees that I bought and planted this past spring. That was in October. I am still waiting for a reply. I know they can send me replacements if they want to; they were trying to give them away recently on the website. So, I know that I cannot count on what quality of a plant I may get from TN. I know that they do not have the integrity to give refunds or store credit for the many plants that they send out with not enough healthy root to live. I order from them anyway, because they offer the native plants that I want, that I cannot find elsewhere.
I need another Methley Plum tree to replace one that didn't make it from another online nursery.
Date of experience: October 3, 2024
We appreciate your review.
We ship bare root plants/trees. You can always file a claim if you believe your products are dead.
Thank you.
It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.
I googled shady plants in the varieties that I wanted.
Date of experience: July 25, 2024
Thank you for the positive review.
We appreciate your business!
I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.
Had what I wanted
Date of experience: July 30, 2024
Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.
So far, so good! I had a slight hiccup with delivery due to incomplete address information, but customer service quickly helped me rectify the matter & get my plant!
Online presence.
Date of experience: July 17, 2024
Thank you for the positive review!
Easy to shop & pay. Made two orders one day apart. Received them promptly and into the ground! Happy to have bareroots to get an early startwith this shady damp area behind the house. It will be beautiful with the cinnamon fern & my flying critters will be so happy!
Live plants needed to restoration near small pond.
Date of experience: July 7, 2024
Although not all cuttings arrived in proper shape they did give me full credit (except for the shipping).
Nice selection of less commonly sold plants. Website uses a useful filtering system to ensure you only see the plants that meet your specification
Date of experience: October 12, 2024
Thank you for the positive review.
Have a great day!
Nice plants and a responsive customer service dept that stayed in touch concerning shipping dates. I will happily use this company again in the spring for ground cover ideas.
Tip for consumers:
They usually come here root but healthy. Plant as soon as you receive them
Products used:
Ground civers
Date of experience: December 20, 2021
I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.
One of the only online nurseries that sells the blackberry lily and I received an offer for free shipping
Date of experience: September 13, 2024
I had a little trouble ordering on this website because at first the buy one get one free showed up on the order form and then my order disappeared and when I tried to do it again, it didn't show BOGO, so I wasn't sure if I got the deal or not, but I was pleasantly surprised when I got my order because not only did I receive two of everything I received 4 to 6 of everything.
I just did a search looking for Trillium because I have a perfect place to plant them and your website popped up.
Date of experience: July 22, 2024
We are glad to hear that!
We appreciate your business!
So far only 3 out of the 6 lily pads have sprouted. I'll give it some more time and hope for the best.
It came up when I Googled lily pads and you ship to Hawaii.
Date of experience: July 24, 2024
For Perennials, Ferns, Vines or Groundcovers
If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.
Ok, so far, will make up my mind when plant delivered and I can see what I got
Interested in item
Date of experience: October 6, 2024
Thank you for the positive review!
Easy to order. I like that the care instructions are easy to find. And of course I have zero problems with pricing.
You came up in a google search and your pictures were very nice.
Date of experience: August 6, 2024
Thank you for the positive review!
We appreciate your business!
I ordered trees that don't ship till end of October. Still waiting but excited for my trees.
Date of experience: October 10, 2024
Hello.
All trees are currently being dug and in the warehouse.
Your trees will be shipping out very soon.
Thank you.
Found online
Date of experience: August 11, 2024
I planted my 8 creeping phlox in 2 pots temporarily since it is sooooo hot here... they seem to be doing all right. Plan to plant in garden in fall when it's cooler to get them situated before low temps.
Date of experience: June 12, 2024
Lovely site. It's well organized and has enough info to make informed decisions about most plants. I would prefer to see details of the plant's growth habits in a grid or list. Scanning through paragraphs to find mature plant height and spread, zone, and soil requirements makes the shopping process a lot more tedious than it needs to be.
More general photos of the plants would also be helpful. Many of the photos are generic, and most of the photos don't show completely mature plants, which would be helpful.
Anyhoo - great nursery! I haven't received any of my orders yet, but I'm confident I'll be happy with what I get.
Christmas and New York Ferns.
Date of experience: June 12, 2024
This is my third purchase. The plants are excellent and shipping is fast.
Plant I need is available at a discount.
Date of experience: October 9, 2024
Thank you for the positive review.
We appreciate your business!
Date of experience: September 18, 2024
Site is easy to navigate, and checkout was quick. I ordered eight roots and was sent 12. They were all planted the same day they arrived, can't wait for Spring!
Web search for india pinks.
Date of experience: June 26, 2024
Thank you for the positive review!
The rootstock arrives very healthy. I love the variety of plants I can find from this nursery!
I was looking for Indian Pink!
Date of experience: September 22, 2024
Thank you for the positive review!
We appreciate your business!
Easy to order. I loved the BOGO deal!
You had the products I was searching for online!
Date of experience: June 13, 2024
Easy to purchase! Great product!
Easy to order on line! Quick and prompt delivery. Plants arrived very happy and healthy!
Lynn
Liked web page
Date of experience: July 25, 2024
We are glad to hear that!
Thank you for the positive review!
Good quality, as advertised. Consistent quality and good communication.
Price and availability
Date of experience: October 9, 2024
Thank you for the positive review!
Large dormant plants that look like they have been well loved!
Somewhat local.
Date of experience: October 6, 2024
Thank you for the positive review!
We appreciate your business.
Date of experience: August 2, 2024
Tennessee is my neighbor. Live supporting local folks!
I've ordered 3 times now, very impreseed with dormant plants!
Date of experience: July 17, 2024
Instructions well written, thanks! Packaging superb!
Local to North Georgia!
Date of experience: July 6, 2024
I was looking for shade draught resistent plants!
Date of experience: June 23, 2024
Everything grows, prices are great, a lot of bang for your buck!
Date of experience: October 1, 2024
We appreciate your positive review.
Thank you.
Promo codes were tricky to get to work right. Plus o didn't realize the ferns would come as dry roots…did I miss that? I'm a pretty digital person, having been responsible for that at a bank. Finally your site says fast shipping with no commitments or estimate of when the shipment would arrive. When I asked, your customer service response was we give ourselves 10-14 business days to ship but you try to get it out asap. The shipment did arrive faster but realize that this experience falls short of current day e-commerce expectations. I planted the day I got them…to date, no sign of life.
Date of experience: May 30, 2024
We will see how these Lilly pads do first. I have written a full description below.
And we need to speak about river birch and Catawba grape vines as well!
This was in relation to a failed Catawba grape vine. It was to be replaced but I received a Concord vine —- which ALSO failed. Other vines in the same site are doing fine…
Have an ongoing account and the BOGO was attractive
I have experience with Nympheas and nemuphars. The products I received looked like plugs of chewing tobacco. No discernible root or eye/sprout. I went ahead and set each one in a pot, weighted, submerged in our natural pond away from the now flowering Lilly pads and we will see what happens.
Date of experience: June 10, 2024
Have an ongoing account and the BOGO was attractive
Date of experience: May 27, 2024
Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...
Hello.
We apologize that you were letdown. All of our products come with a 1 year warranty.
Thank you and have a great day!