TN Nursery

I ordered three plants, planted and cared for per instructions. The tree did not make it. The two others are barely alive, no buds in them and won't likely survive. They say I have to send them back at my own expense, but only after they have had opportunity to work with me for 7 days. They won't work with me, just give me the run around. Total scam.

Spring of 2021 I ordered 10 bamboo plants that came to me dead, for about $150.00. When I emailed the company they told me I had to wait an entire year to prove that they were in fact "dead" and not "dormant". Now that I have waited an entire year with dead plants displayed in my yard, they say I'm past the warranty date to get a store credit. This is the worst customer service I've ever received. I should have looked more closely at the website to notice that they don't allow reviews with them directly and saw that as a red flag. I should have disputed the charge when I received them dead, instead of trusting them to wait a whole year. This has been a year long terrible experience. I hope everyone that decides to try them, has better luck. Beware!

This company is so dishonest. They have been caught writing positive reviews for themselves. I received a bag of slime for my plants and was told to plant it and if it didn't grow in a year they would replace if I sent it back. There was nothing to plant I asked which plants they had that were live and got reply that all their plants are dormant year round. How is that possible? Finally I was able to return for store credit and order 6 gallons of worm casings. Received 2 bags and said my order was complete. Filing with weight and measurements division of Tennessee

Last year, I bought a bare-root ground fern moss. I received it well packed. I really appreciate TN Nursery's effort in making sure that the plant will arrive healthy. Plus their customer service answer my emails real-time. I am inspired to purchase more moss.

I stumbled on this nursery while I was surfing the internet for alternatives for grass which despite my best efforts will not grow in certain areas of my yard. I noticed that moss comes up naturally in some of the areas but I just need to add more. Was able to find really helpful info about moss on there website. Then purchased sheet and carpet moss at a decent price. Arrived with a couple days and in great condition. Can't wait till spring so I can buy more

I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.

If you have a vacation planned, better order after your return. I ordered June 9th. But by June 17, the product has not shipped. They would not cancel the order. So now the live plants will ship in 2 days and arrive while we are away on vacation. I will not order from them again.

Received my bare root plants after just a week or so from placing my order. They arrived packaged well, and with helpful instructions for care. Just waiting on spring to get here so I can finally see how they do!

After seeing the pitiful dogwood trees at the local big box stores, I found this nursery in my childhood state of Tennessee. I ordered a pink and a white dogwood tree. It took a while to receive them but well worth it. Although dormant, the trunks and branches were healthy and very sturdy. I also like the cool innovation of gel on roots to retain moisture until ready to plant. Can't wait to see these in a year or two.

Arley, Al

Came across TN Nursery while google searching for moss and native shade perennials. I liked the selection they had available so took a chance and really glad I did. Well priced, high quality bare root plants with detailed instructions, and really great sheet moss that i was lucky to get on sale. I'm a repeat buyer and will continue to be so!

I ordered ferns - ostrich and maiden hair. Bare roots arrived alive and the ostrich fern had a single frond. Planted the roots in peat pots this time so I could keep track of growth until the ferns were well established in soil. Ostrich fern frond immediately died off but new fronds were appearing. Maiden hair has yet to show green above soil but still hoping it will sprout before end of summer.
Customer service was responsive to inquiry about the status of my order.

My husband has always wanted paw paw trees, they hold a sentimental memory of his childhood. I was excited to find them here. They arrived when it was optimum time for planting in my area. They were well-packaged. We planted them immediately. I can't wait for new growth and green leaves in the spring.

I bought a weeping willow from here last year at Christmas time for my mother as a present and it has flourished beautifully and my mom is so proud of it. I highly recommend this place if you want high quality plants and flowers for your garden

I searched everywhere to find a huckleberry plant and they were the only ones who would ship to California. I'm still waiting for it to bloom it says it needed a year to establish so hopefully by this spring I will see growth. They shipped really fast. Highly recommend.

I am very pleased with my plants. Tammy appreciated my business. Those girls in customer service were not helpful but she answered one day and it all changed. My plants are beautiful too. I bought some moss and it's beautiful this year.

Ordered and paid for 3 trees recently. They were supposed to be shipped within 3 days. I ordered on a free freight day but the invoices I received showed they charged me freight. Then they emailed and said all shipping had been delayed for a month or two. I told them I wanted to cancel the order. They said that I would be charged 20% to do that. They said they would turn it over to their management team. Now they do not take phone calls or send emails. Crooks, scammers, dishonest IMO. Don't go near them!

Promo codes were tricky to get to work right. Plus o didn't realize the ferns would come as dry roots…did I miss that? I'm a pretty digital person, having been responsible for that at a bank. Finally your site says fast shipping with no commitments or estimate of when the shipment would arrive. When I asked, your customer service response was we give ourselves 10-14 business days to ship but you try to get it out asap. The shipment did arrive faster but realize that this experience falls short of current day e-commerce expectations. I planted the day I got them…to date, no sign of life.