business logo of TN Nursery

TN NurseryReviews 718

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.


tnnursery.net
Founded in 1926
Altamont, Tennessee, United States
+88
How would you rate TN Nursery?
grey star
grey star
grey star
grey star
grey star

TN Nursery Reviews Summary

TN Nursery has a rating of 4 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, good condition and quality plants. TN Nursery ranks 2nd among Trees sites.

value
217
shipping
215
quality
362
This company responds to reviews on average within 43 days

Instant Feedback

2,616 reviews

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Hannah P.
Unfollow Hannah P.
Share Review
Report Review

So far so good
November 9, 2024

My previous order arrived timely, well packaged, healthy, with good information. When I saw that you we're an option for this purchase I had no hesitation.

Date of experience: November 9, 2024
Amy B. — TN Nursery Rep
2 months ago

Thank you so much!

North Carolina
1 review
0 helpful votes
Follow Keith W.
Unfollow Keith W.
Share Review
Report Review

Fantastic
November 6, 2024
Updated review

Everything has been perfect. All of my order came as described.

Date of experience: November 6, 2024
Amy B. — TN Nursery Rep
2 months ago

Thank you so much!


All went fast and easy
August 13, 2024
Previous review

All went fast and easy

Date of experience: August 13, 2024
Alabama
1 review
1 helpful vote
Follow Christian Q.
Unfollow Christian Q.
Share Review
Report Review

Moss Order Issues
November 4, 2024

I ordered moss and when it was delivered it was soaking wet, which means I had to install it immediately in order to keep mold from developing. Also, half of the bags of moss were just small fragments that could not be successfully installed. Other companies I have ordered moss from provided dry, large, moss colonies that were superior, but they were more expensive, which is why I tried your product. Your moss still worked but was somewhat of a letdown.

Date of experience: November 4, 2024
Amy B. — TN Nursery Rep
12 months ago

Hello.
We apologize that you were letdown. All of our products come with a 1 year warranty.
Thank you and have a great day!

New York
1 review
1 helpful vote
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

I hate that there is no email or phone number i can call
October 31, 2024
Updated review

It said buy 1 get one free and I didn't get that. IT's true - I ended buying 2

Date of experience: October 31, 2024
Amy B. — TN Nursery Rep
12 months ago

Hello.
You will just add 1 to your cart and the warehouse will automatically send you the second one for free.
I apologize for any confusion. Thank you.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey


It said buy 1 get one free and I didn't get that
August 19, 2024
Previous review

It said buy 1 get one free and I didn't get that

Date of experience: August 19, 2024
South Carolina
1 review
0 helpful votes
Follow Cynthia H.
Unfollow Cynthia H.
Share Review
Report Review

Great nursery!
October 29, 2024

So easy to order from! Plants are reasonable, healthy and beautiful!

Date of experience: October 29, 2024
Amy B. — TN Nursery Rep
3 months ago

Hi Cynthia H.,

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your plants and our service. We take pride in growing and shipping healthy plants directly from our Tennessee farm, and your feedback means the world to us.

We look forward to serving you again for your future gardening projects!

Warm regards,
Tammy S.
Owner – TN Nursery

Florida
1 review
1 helpful vote
Follow Tony J.
Unfollow Tony J.
Share Review
Report Review

Not satisfied
October 21, 2024
Updated review

I planted the items as directed. I was told I could plant now as I am in zone 9. Nothing, I repeat. Nothing happened. The plants were dead and remained so. I requested a refund and I have had not response.

Date of experience: October 21, 2024
Amy B. — TN Nursery Rep
12 months ago

For Perennials, Ferns, Vines or Groundcovers

If anything planted below the surface of the soil is planted and temperatures are above 70 degrees, 1-5% may come in that spring or summer, but the majority of those will all come in the following spring. Please wait until your other plants come up and give your new plants a couple of extra weeks before you file a claim.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey


I was told I would get free shipping if I ordered within...
August 14, 2024
Previous review

I was told I would get free shipping if I ordered within 14 minutes which it was.

Date of experience: August 14, 2024
Texas
1 review
1 helpful vote
Follow Mike F.
Unfollow Mike F.
Share Review
Report Review

Honored their Warrenty
October 12, 2024
Updated review

Although not all cuttings arrived in proper shape they did give me full credit (except for the shipping).

Date of experience: October 12, 2024
Amy B. — TN Nursery Rep
12 months ago

Thank you for the positive review.
Have a great day!


Quick response
December 21, 2021
Previous review

Nice plants and a responsive customer service dept that stayed in touch concerning shipping dates. I will happily use this company again in the spring for ground cover ideas.

Date of experience: December 20, 2021
Utah
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Share Review
Report Review

Still waiting for shipment
October 10, 2024
Updated review

I ordered trees that don't ship till end of October. Still waiting but excited for my trees.

Date of experience: October 10, 2024
Amy B. — TN Nursery Rep
12 months ago

Hello.
All trees are currently being dug and in the warehouse.
Your trees will be shipping out very soon.
Thank you.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey


So far it's been exceptional
August 11, 2024
Previous review

So far it's been exceptional.

Date of experience: August 11, 2024
Missouri
1 review
0 helpful votes
Follow jana I.
Unfollow jana I.
Share Review
Report Review

Tree died
October 10, 2024
Updated review

Tree died though taken care of properly. Proper soil and followed instructions

Date of experience: October 10, 2024
Amy B. — TN Nursery Rep
12 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey


Hard to navigate
May 27, 2024
Previous review

Hard to navigate

Date of experience: May 27, 2024
North Carolina
1 review
0 helpful votes
Follow Stephanie H.
Unfollow Stephanie H.
Share Review
Report Review

Delivered as promised
October 9, 2024

Good quality, as advertised. Consistent quality and good communication.

Date of experience: October 9, 2024
Amy B. — TN Nursery Rep
12 months ago

Thank you for the positive review!

New Jersey
1 review
0 helpful votes
Follow Pamela R.
Unfollow Pamela R.
Share Review
Report Review

Good value.
October 9, 2024
Updated review

This is my third purchase. The plants are excellent and shipping is fast.

Date of experience: October 9, 2024
Amy B. — TN Nursery Rep
12 months ago

Thank you for the positive review.
We appreciate your business!


Easy ordering
September 18, 2024
Previous review

Easy ordering

Date of experience: September 18, 2024
Illinois
1 review
0 helpful votes
Follow Amber J.
Unfollow Amber J.
Share Review
Report Review

Disappointed
October 7, 2024

After the order took 3 weeks to process, half the bare root dogwoods I got werw dead

Date of experience: October 7, 2024
Amy B. — TN Nursery Rep
12 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Georgia
1 review
0 helpful votes
Follow Lou U.
Unfollow Lou U.
Share Review
Report Review

Never disappointed
October 6, 2024
Updated review

Large dormant plants that look like they have been well loved!

Date of experience: October 6, 2024
Amy B. — TN Nursery Rep
12 months ago

Thank you for the positive review!
We appreciate your business.


Pleased with every plant I've received from y'all!
August 2, 2024
Previous review

Pleased with every plant I've received from y'all!

Date of experience: August 2, 2024

Plants look so healthy!
July 17, 2024
Previous review

Tennessee is my neighbor. Live supporting local folks!

Date of experience: July 17, 2024

Wow! Really large plants. Great value!
July 6, 2024
Previous review

Instructions well written, thanks! Packaging superb!

Date of experience: July 6, 2024

Easy to use, great information about your plants!
June 23, 2024
Previous review

Easy to use, great information about your plants!

Date of experience: June 23, 2024
Massachusetts
1 review
0 helpful votes
Follow Diana K.
Unfollow Diana K.
Share Review
Report Review

Ok, so far, will make up my mind when plant delivered and I can see what I got

Date of experience: October 6, 2024
Amy B. — TN Nursery Rep
12 months ago

Thank you for the positive review!

Texas
1 review
0 helpful votes
Follow Katherine Q.
Unfollow Katherine Q.
Share Review
Report Review

You never know what your gonna get.
October 3, 2024

For this order two plants came recently and another will come in the Spring. The two are flowers that should attract pollinators, humming birds, and damselflies to my pond area. These came healthy. I planted them. They are still alive. Let's see if they survive the winter.
For many previous orders I have sometimes gotten healthy plants and sometimes dying plants, things with little or no roots. I ordered running cedar ground cover. I got clippings of cedar vine-like pieces with no roots at all. The first time I ordered pigeonberry ground cover I got these pathetic, maybe not even alive, as in only one green leaf bit, stringy things. The next multiple times that I ordered pigeon berry they were healthy with real roots, stems, and leaves. That area is growing well. It will probably be established in 2 or 3 years. I have ordered so, so many baby trees from TN. They usually come as a stick with a sort of tiny, piece, of root. The only trees from TN that have actually had enough root to grow are a sugar maple, which is about 5 feet tall now, and one of the sassafras trees lived through a winter and was greening the next spring and a lawncare guy pulled the protective chicken wire away from it and trampled it to death. Not the fault of TN. So, I have wasted a lot of money on trees and wasted a little money on plants. I sent pictures of the strings that were supposed to be pigeonberry. They gave me the run around and never sent me replacements or gave me store credit. That was a few years ago. Recently I sent pictures and filled out the form showing the raw, dead, stems of 2 pawpaw trees that I bought and planted this past spring. That was in October. I am still waiting for a reply. I know they can send me replacements if they want to; they were trying to give them away recently on the website. So, I know that I cannot count on what quality of a plant I may get from TN. I know that they do not have the integrity to give refunds or store credit for the many plants that they send out with not enough healthy root to live. I order from them anyway, because they offer the native plants that I want, that I cannot find elsewhere.

Date of experience: October 3, 2024
Amy B. — TN Nursery Rep
12 months ago

We appreciate your review.
We ship bare root plants/trees.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

New Hampshire
1 review
0 helpful votes
Follow Amanda Q.
Unfollow Amanda Q.
Share Review
Report Review

They grow, even with my brown thumb!
October 1, 2024

Everything grows, prices are great, a lot of bang for your buck!

Date of experience: October 1, 2024
Amy B. — TN Nursery Rep
12 months ago

We appreciate your positive review.
Thank you.

North Carolina
2 reviews
0 helpful votes
Follow Dorothy K.
Unfollow Dorothy K.
Share Review
Report Review

Happy
September 22, 2024
Updated review

The rootstock arrives very healthy. I love the variety of plants I can find from this nursery!

Date of experience: September 22, 2024
Amy B. — TN Nursery Rep
12 months ago

Thank you for the positive review!
We appreciate your business!


Easy to order
June 13, 2024
Previous review

Easy to order. I loved the BOGO deal!

Date of experience: June 13, 2024
New York
1 review
2 helpful votes
Follow james b.
Unfollow james b.
Share Review
Report Review

This is a scam company.
September 14, 2024

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: September 14, 2024
Amy B. — TN Nursery Rep
12 months ago

I apologize for the incorrect labels.

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey

Florida
1 review
0 helpful votes
Follow Dan R.
Unfollow Dan R.
Share Review
Report Review

Received order
September 13, 2024

Good so far as I know. Hope they survive and produce fruit. Looking forward to it!

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
2 months ago

Thank you for the positive review.
We appreciate your business!

Washington
1 review
0 helpful votes
Follow Teresa P.
Unfollow Teresa P.
Share Review
Report Review

Plants arrived with fungus
September 13, 2024

I bought some live, bare root plants and some corms/bulbs. The bare root plants were covered in fungus and didn't survive the shipping process. The corms/bulbs arrived crumbled, but I still planted them. I won't be ordering again.

Date of experience: September 13, 2024
Amy B. — TN Nursery Rep
2 months ago

I am sorry for the problem you are experiencing with us. I would love to have the opportunity to make it right. Please email me at help@tnnursery.net, and I will help you resolve your issue.
- Bailey