TN NurseryReviews 235

First time using product. Saw on internet. Expected larger specimens *******-01

Received my trees in well package as they are dormant I planted the 2 wood sticks in well drained area and I am hoping now they will be revived 😄

Easy check out and great website had no issues with the order

Easy our vines came well packaged, fresh picked, ie a little dirt on the roots and ready for planting. We loved the prompt delivery, the vines look real healthy. We feel we made a great choice with TN Nursery's.

Horrible customer service! I ordered my plants on 3/12. On 3/14 I sent an email asking when I should expect to receive my order. The same day I was told the order would take 7-10 days to fulfill and then another 3-5 days to receive.
On 3/22 I sent another email asking for the status and my email went unanswered. Today, 3/25,13 days later and another request for status, I have yet to here from the TN Nursery.

Very good. I hope the shipment is good as well. Following up. The product was delivered in excellent shape and in a timely manner.

Nicely packed and good looking trees. I'm starting them off in pots and will plant in the fall.

Quick and simple beautiful plants will do business with them again

Simple and easy to use, priced right. Big selection

Easy to order.
But then I received an email saying they're refunding my money with no explanation as to why they're not sending my trees

Quick and easy ordering and products that I was looking for

Everything was as promised and delivered promptly. Thank you! Another order is on its way!

All good with this purchase. Plants a lot nicer than expected.

It would have been nice to know how large these plants got so I could better plan. Also, I need to know when they will ship

From the first contact and order, they kept making errors on orders and over-charging, charging shipping or etc and very difficult to reach in a timely manner to address issues. I kept asking for correction to no avail so I asked would it be easier to simply cancel order and re-order since it seemed impossible for them to make a simple correction on an order, but they couldn't even do that without errors in amounts. A headache, but I thought finally resolved. I even planned to write a positive review despite the headache once trees were received bc it seemed finally corrected...I ordered three trees,...two small and one largest... they delivered one, then the second...separately and singly. I contacted them prior to delivery of the first delivery to inquire when they would be shipping. They only delivered the two separately, I never received the large one and was told me that they have a strict 24 hour policy to contact them for lost trees! I was supposed to know the third wouldn't be delivered when they delivered the first two singly and separately? I had contacted earlier and was told the remaining two would be shipped. So they charged me for three trees and didn't deliver the largest one. The two sent look sickly and soft wooded. DISHONEST COMPANY POLICIES. DO NOT BUY FROM THEM. They are incompetent at best and dishonest at worst. They claimed it was delivered then didn't even attempt to correct their failure to deliver on a paid item! Then mentioned I didn't write a positive review! Horrible business, stay clear. Unprofessional. Contacted my credit card company and made claim which was accepted. It's a shame when businesses are like this, when other honest businesses deserve the clientele. I would have gladly and appreciatively accepted a correction but they made no attempt and denied it wasn't delivered which was patently false. Have never dealt with such awful business practices.

I ordered product in the spring that arrived all dead. I also ordered a white pine they said would be shipped in the fall. Nothing has been shipped and they do not respond to my customer service emails. Looks like I have been mislead by a bad outfit.

I have used TN Nursery on a number of occasions over the last several years to purchase a variety of plants and trees for my small patio garden. They have an excellent assortment and very competitive prices. Shipping is fast and items arrive in great condition. TN Nursery has enabled me to transform my patio garden into a very pleasant and enjoyable suburban oasis that attracts a wide variety of birds and other wildlife and I will be looking to them over the coming years for any plants or trees I will need. I highly recommend them to anyone looking for a great selection of plants, trees, or shrubs for their homes.

This moss is exactly what I want and so glad to find a source, but I ended up going out of town before it was sent and delivered. The person watering for me didn't understand my instructions about the box. I opened it in the dark last night and got water on it but I saw some of the moss was already brown.But: U think it will rebound, we'll see.

Unsure how to upload chat screenshots. Made an order on 29 July '23. Paid for " two-day free shipping." Got LAUGHED AT when I asked about my trees 10 Aug '23. We don't expect this, do we? SHARE SHARE SHARE