I was looking for creeping phlox and I found it here! Very happy with how perfectly packaged they were and how healthy considering the weather has been wicked hot. Planting them today and will give an update in the future. Very pleased!
Site is easy to navigate, and checkout was quick. I ordered eight roots and was sent 12. They were all planted the same day they arrived, can't wait for Spring!
I planted my 8 creeping phlox in 2 pots temporarily since it is sooooo hot here... they seem to be doing all right. Plan to plant in garden in fall when it's cooler to get them situated before low temps.
Lovely site. It's well organized and has enough info to make informed decisions about most plants. I would prefer to see details of the plant's growth habits in a grid or list. Scanning through paragraphs to find mature plant height and spread, zone, and soil requirements makes the shopping process a lot more tedious than it needs to be.
More general photos of the plants would also be helpful. Many of the photos are generic, and most of the photos don't show completely mature plants, which would be helpful.
Anyhoo - great nursery! I haven't received any of my orders yet, but I'm confident I'll be happy with what I get.
Easy to shop & pay. Made two orders one day apart. Received them promptly and into the ground! Happy to have bareroots to get an early startwith this shady damp area behind the house. It will be beautiful with the cinnamon fern & my flying critters will be so happy!
I am a new customer, and anxious to see about your packaging, speed of delivery, quality of product. Thank You. That was my message I sent before receiving the goods.
I did receive my order promptly, well packaged, and satisfied for sure with its contents! I did get them in the soil the next day before the rain that came through.
I do not feel I should reply with my satisfaction for "products/review" until the primrose roots have emerged from the soil and germinated. And have them go through the growing portion of their lives.
I was however very satisfied with the specimens (5), and I do anticipate that they will be absolutely beautiful and a complete success, making me a repeat customer. I am very anxious to have yellow primrose in my perineal garden!
Thank You
So far, so good! I had a slight hiccup with delivery due to incomplete address information, but customer service quickly helped me rectify the matter & get my plant!
Thank you for the positive review!
I ordered 24 plants. I could only locate 22. The plants, the size of my thumb were separated from the dirt during shipping and hard to find. I will be shocked if they survive.
Hello.
All of our products come with a 1 year warranty.
Our roots will range in sizing.
Thank you.
The rootstock arrives very healthy. I love the variety of plants I can find from this nursery!
Thank you for the positive review!
We appreciate your business!
They're website is nice, but that's about it. Although they shipped on time, I have no idea if my order was complete or in what condition. Why? Because they shipped "signature required" in the year 2022….as if people can just be at home all the time. They don't respond to emails, their phone lines inevitably end with a "goodbye" without ever a chance to speak with a human. And now I know why. They are embarrassed to accept the truth. Complete waste of money. Even my UPS driver left a note about why in the world they ship signature required. Total waste of money. Buyers beware.
Dear Sir/Madam - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.
After seeing the pitiful dogwood trees at the local big box stores, I found this nursery in my childhood state of Tennessee. I ordered a pink and a white dogwood tree. It took a while to receive them but well worth it. Although dormant, the trunks and branches were healthy and very sturdy. I also like the cool innovation of gel on roots to retain moisture until ready to plant. Can't wait to see these in a year or two.
Arley, Al
Thank you for the awesome review about our products, Zena. We are so pleased to hear it is working just as it should and that you are enjoying it so much! We have passed your kind words on to our product team. If there is anything else we can do, please let us know. We hope to see you shopping with us again!
Fast and easy ordering. But the plants did not make it. Total waste of time and money
Came across TN Nursery while google searching for moss and native shade perennials. I liked the selection they had available so took a chance and really glad I did. Well priced, high quality bare root plants with detailed instructions, and really great sheet moss that i was lucky to get on sale. I'm a repeat buyer and will continue to be so!
We’re so grateful that you took the time out of your day to share your review with us, Caroline. We’ll make sure that our Customer Support Team receives your kind feedback. It will make their day!
So I made two orders, 30 mins apart, so I emailed them to send both at the same time to save me an extra shipping fee, cs said no, we don't combine shipping 😡, but I've not seen the order yet! March 29 was the order,
They charged me for 15 large ferns, mulberry tree, 4 spruce trees, pine tree, and 5 viburnum in Nov. 2020. All were supposed to be delivered LIVE and 3-4 feet tall for LIVE trees. I received a 2.5 foot dead pine or fern like plant, twice, in a brown box, spring 2021--not packed to survive nor could I revive it. Because they sent two boxes to ship the dead one twice, they claimed I got my entire order. It cost me over $250 to receive one dead plant. BEWARE.
Dear Charles, I would like to apologize for the service you received when purchasing our products. After talking to our team it seems that things should have been explained to you in more detail. I understand that that was not the case and we did not meet your expectations. As you know from using our services in the past, this is not how we operate, and we will continue to train our staff so everyone is on the same page. Thank you for bringing this matter to my/our attention. If you would like to discuss this further, you can reach me at customerservice@tennesseewholesalenursery.com.
Everything has been perfect. All of my order came as described.
I ordered several plants in early April and haven't heard or seen a thing. When I enquired I was told that my plants would ship before the end of April. Here it is May 6 and nothing. Do t these people realize that plants have to get in the ground now!?! They took my money soon enough, now show up!
Hi Jane, we are sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Can you please explain, in detail, what happened so we can take the necessary steps to improve our services? Please contact our customer support team at customerservice@tennesseewholesalenursery.com. We would appreciate any additional feedback you could provide. Thank you for your patience and understanding! We hope to have the opportunity to turn your experience around.
My husband has always wanted paw paw trees, they hold a sentimental memory of his childhood. I was excited to find them here. They arrived when it was optimum time for planting in my area. They were well-packaged. We planted them immediately. I can't wait for new growth and green leaves in the spring.
Dear Sherri, thanks so much for your review. We love getting feedback about our products and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
I ordered three plants, planted and cared for per instructions. The tree did not make it. The two others are barely alive, no buds in them and won't likely survive. They say I have to send them back at my own expense, but only after they have had opportunity to work with me for 7 days. They won't work with me, just give me the run around. Total scam.
Hi Melonie, thank you for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to customerservice@tennesseewholesalenursery.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
I bought a weeping willow from here last year at Christmas time for my mother as a present and it has flourished beautifully and my mom is so proud of it. I highly recommend this place if you want high quality plants and flowers for your garden
Hi Nicole! We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: I can never get a response from anyone. If I call the number with my issue they tell me I have to email them.
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST
TN Nursery has a rating of 3.1 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices and timely manner. TN Nursery ranks 2nd among Trees sites.
Thank you for the positive review!