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I purchased a pair of slip on jeans earlier this year and it took 3 months to get them. I realized when I finally got them that they weren't actually quite what I wanted and since you lose so much money returning them and decided to order another pair of the one I liked online. That was in the middle of June. As soon as I ordered them I got an email saying they were backordered until the end of October. Ridiculous, but I really wanted them. Today, 3 months after I ordered, I received an email saying they cancelled my order because my bank had dropped the pending order because it had been sitting there so long! I then called to ask "what on earth" and asked if I could go ahead and reorder and they said sure. I asked if I would I still get it in Oct, NO, IT IS ON BACKORDER UNTIL THE END OF DEC. WORST COMPANY EVER. Of course I told them to forget it.
Tip for consumers:
That they don’t know how to run a good business.
Ordered 3 ferns, Came SUPPOSEDLY dormant. Looked dead but I planted. One sprouted one fern leaf and nothing else for the last 6 weeks. The 2 others sprouted tiny fronds and one is doing nothing else and the other finally died. I contacted them on their site originally to ask what I could do, special fertilizer for ferns, more or less water. They never replied. Later when the first one died I contacted them on their website again with pictures but couldn't find any place to post them. To bad I didn't go to reviews first. Lesson learned
Products used:
Plants
Ordered a video 4 weeks ago and never received it. Repeated emails about not getting video went unanswered or just gave me the runaround. Finally 1 month later and 11 emails and they say their vendor is unable to locate the package and unfortunately, the item is now out of stock.
Give me a break! Worst online company I've ever dealt with.
Cinxray L.'s review of bordercuts.com earned 3 Very Helpful votes
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I ordered 3 bras, I waited almost 2 weeks for them to be delivered. When my package arrived,...
It is unfortunate that there is no longer any Catherine's brick and mortar store. Their online...
Dear Customer - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.