TN Nursery

If I could give them no stars I would. This business is a scam. Ordered over $300 worth of plants to plant around my pond over a year ago. I received small dried up stems that bore little resemblance to a plant. Not one plant survived. Only then did I investigate and learn that this business has been the subject of numerous complaints with the Better Business Bureau. Unless you like to throw money away, do not patronize this business!

This moss is exactly what I want and so glad to find a source, but I ended up going out of town before it was sent and delivered. The person watering for me didn't understand my instructions about the box. I opened it in the dark last night and got water on it but I saw some of the moss was already brown.But: U think it will rebound, we'll see.

I made a mistake recently regarding an earlier special that the Tennessee Nursery was running. Candy was a big help in helping me resolve my issue. This was a great example of customer service.

Galen Hopkins

Ordered a bunch of plants a few months ago, they arrived quickly and, happily, were larger than expected. Planted them when they arrived and are doing great. Will be ordering more.
John Welk
Long Island, NY

Terrible experience with Tn Nursery regarding order ID #*******., when ordering ship date was listed as Now, well they did ship till more than 3 weeks later. Tried to call customer service to check on my order and the telephone # was no longer in service. Finally able to text Tn Nursery to cancel order and they required a 20% cancellation fee which I agreed to. They shipped the order anyway and billed me the full amount. Terrible Service, will never order again from Tn Nursery

I received my 4 ft. Peacon tress and a 4 ft. Pink spiria in great condition. It was exactly what I ordered. Here is a video I would like to share with you. I would recommend TN Nursery to all my friends & family

I placed an order online for five live milkweed plants. I called the next morning to find out the shipping timeframe. They told me 10 business days I said that is too long I need to cancel my order. I sent another request that I want to cancel my order. Six days later I receive twigs in a bag. That is the worst customer service I've ever dealt with. How insulting that you send me roots not live plants, roots After I said I wanted to cancel my order. Never order from them they do what they want

I ordered this little tree in July in honor of my tiny niece. One of her nicknames is Sassafras. I was thankful it was held at the nursery until November. Louisiana heat can be pretty hard on a tiny tree. When I received it the packaging was in tact and secure. The tree was healthy and firm. I intend to keep it as a specimen tree so I have it in a barrel outside. We've been through a couple of cold spells. I took a couple of pics where you can see it is still green and actually tiny new growth. I highly recommend TN NURSERY

Horrible customer service! I ordered my plants on 3/12. On 3/14 I sent an email asking when I should expect to receive my order. The same day I was told the order would take 7-10 days to fulfill and then another 3-5 days to receive.
On 3/22 I sent another email asking for the status and my email went unanswered. Today, 3/25,13 days later and another request for status, I have yet to here from the TN Nursery.

I purchased several items, mostly ferns, and they were all pretty good plants. The one exception was the Turks Cap Lilies, there were several nice bulbs but the majority of them were just little broken pieces of bulbs that won't amount to anything this year.

Everything I have ordered from this company has arrived in perfect condition. And they have flourished after planting. Even the Running Cedar! I never hesitate to order from them. So glad I found them!
Susan

The bulbs arrived timely and are in excellent condition. The information on the site about them was very helpful. This nursery keeps up on native plants. These are the reasons why I'll shop here again.

I purchased 9 Liatris "live plants" from this company and they sent old, dormant bulbs in a bag of dirt! How can they claim to send live plants when that's not what you get? I asked for my money back and they refused. I decided to plant them anyway and NONE of them grew! Not ONE. I asked for my money back again - under warranty this time - and they still refused! This company is very deceitful and does not honor their own warranty. Buyer beware! I will never order anything from them again.

I had 75 cedars delivered for fall 2020, I planted properly, staked, watered, etc. In a matter of days they were all turning brown and all 75 died. I sent pics early when they were dying, I emailed them back in spring and they replied they would all have to be returned for store credit. I had my wife take them for shipping they said I would be cheaper to drive them back than ship them, not possible. Very disappointed and am out several hundred dollars. I should have read all the reviews first so I could have saved my $585.00!

I received dead dogwood trees on arrival. I planted them and they have not grown or sprouted. I have done the scratch test sent photos and requested replacements. The company has complied. They have emailed me back requesting more pictures and telling me to wait until August. I will never purchase from this nursery again.

In Jan of 2015 I ordered one Contender Peach and one Red Gold Nectarine. Both received in good condition and labeled correctly.

Both broke dormancy and grew normally. Spring of 2017 the peach tree bloomed. All white not a peach colored bloom to be seen. Peaches do not bloom white. I emailed customer service and got no response. Spring of 2018 both trees are blooming. Both are solid white and appear to be the same tree.

Nectarines also do not bloom white. I don't know what trees I have. This annoys me greatly. I've given valuable space to two unknown trees for 3 years. I don't even know if they are fruit trees. These trees did not die back and regrow from root stock. They were sent wrong. Through honest error or through not caring I don't know.

I purchased $160 of creeping phlox which arrived dead. I notified them, and they said it only looked dead and to plant anyway. They said they would issue a refund if it did not come back. It did not. I sent pictures. I sent many emails. I was continually told a refund was coming, and then they stopped answering. There's no way to get a refund from your credit card company once a year has gone by. Bogus promises, terrible customer service, dead plants.

I wish they were potted plants in stead of dry root.

Good so far as I know. Hope they survive and produce fruit. Looking forward to it!