On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything was delivered in a timely manner and we had a great experience with our order.
Delivered very late to my place and were not in the best shape. One tree had no leaves and still has none.
Sent a couple of days back i sent an email with picttures of my plum tree and what the promblems t am having with it. I'm just wait for a responds on it. My email is *******@gmail.com.
Herbert Anderson
I purchased a 3 gallon tree but received a a small tiny little bush that was in a 2 quart container. But was hastily out into a 3 gallon container. I sent a picture and said this was not worth $100 and was not a whip but a small bush.
I was told this was an accident and that a new "tree" would be sent out immediately. It's been two weeks and no indication that a new tree has been shipped out. I check the website but it just says the order has been received.
We are so so very sorry to hear this and are reaching out privately to assist you further.
Ordered one tree and 2 smaller plants ($25 each!) to prevent mosquitos. Tree looks great, but the plants arrived already on deaths door. Browning everywhere and dry, loose roots.
We are so very sorry to hear this and are reaching our privately to assist you further.
Package came in very quickly and the tree was fresh. We planted it immediately and it is thriving
I did have a problem with a tree and they were quick to rectify the problem. Trees have arrived promptly and in good condition.
Awful service and product. Plant was delivered in a terrible condition and customer service support didn't do anything
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
The Chinese pistache tree arrived dormant. The leaves were yellow/red instead of green when it leaved out ca. 3 weeks later. Within 3 weeks the leaves looked droopy, the edges curled up and turned brown, then wilted. The soil was neither too dry nor too wet. The problem is verticillium wilt, which I haven't had before. The tree is dying, and now I've got the fungus in my soil.
We are so very sorry to hear this and are reaching out privately to assist you further.
The upper half of one of the trees I received is dead. The lower half shows signs of life but the upper half does not.
Ordered about 8 plants total. Most arrived fine. One plant, Aureum Maple arrived damaged, with roots showing and plating materials spilled into the plastic bag. Not certain the tree will survive.
Over the course of several weeks I bought several trees and shrubs. All plants arrived at my house in good condition and I was very pleased with all of them
Ordered 2 trees. They arrived timely and are in great condition. I would definitely recommend fast growing trees.
Very happy with the lime tree I received. Arrived on time and in great condition.
Not the cheapest, but the trees are very well packed and arrive in great shape.
It may be too soon to tell, but so far my Meyer Lemon Tree from Fast Growing Trees is doing great... about three weeks on. The tree came when expected and in good condition. I've followed the planting, watering, as growing instructions and the plant seems to be doing just fine.
Give me a shout at this time next year.
The person I consulted with was very knowledgeable but the trees we received were not I very good condition.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so very sorry to hear this and are reaching out privately to offer further assistance.