FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,135

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,369
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New Jersey
1 review
0 helpful votes
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Love my Blue Wonder
May 5, 2021

The customer service was wonderful. Morgan kept in touch with me and called as soon as my tree came in. It was unbelievably packed when I received it! Great condition and just what I wanted. Thank you so much for making this incredibly easy.

Date of experience: May 5, 2021
Wyoming
1 review
0 helpful votes
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Great Company
May 5, 2021

The folks that I talked to were very considerate and seemed to enjoy helping me with my order! I received several updates on the delivery all the way to the end destination. Great company to work with and I highly recommend them!

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
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Dead plant
June 4, 2021

1 of my plants was dead when I opened the box apon delivery. It took longer than expected to be delivered. I began to track as soon as my order was shipped. I really didn't expect any of them to survive. I nursed the rest back. It'll be easier to go to Lowe's, menards, home depot, or wal mart.

Date of experience: May 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New Jersey
1 review
0 helpful votes
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Nice Tree
May 5, 2021

Was looking for a small flowering tree but went with a Bloodgood Japanese Maple. It came with branches and maturing leaves and was very securely packaged. Planting instructions were a breeze.

Date of experience: May 5, 2021
North Carolina
1 review
0 helpful votes
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Qualities of cherry trees
May 7, 2021

Not healthy trees with broken branches when they arrived

Date of experience: May 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Texas
1 review
0 helpful votes
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Apricot tree
June 4, 2021

It came in a burlap bag which is ok however when it arrived the tree was basically a stick and was separated almost completely away from the roots. I'm not sure it's going to survive.

Date of experience: May 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
1 review
0 helpful votes
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Will use again and again. This company cares about the package and the customer.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Stick trees
June 4, 2021

After being so excited from talking to the sales person about the tuja trees I was anticipating their arrival.
When they got here... not as anticipated. If you stretched it they may have come close to their stated height if measuring from the bottom of their pots! I doubt I'll live long enough to see real trees.
Avoid this company at all costs. I wish I'd gone to a local nursery

Date of experience: May 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

New York
2 reviews
0 helpful votes
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So far so good!
May 5, 2021

Tree came in beautiful condition. It is planted and now wait and see. But so far so good!

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
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Price vs size
June 4, 2021

I bought a 3-4ft $#*! Willow shrub. I have purchased the exact same item in the past locally. I literally received a 3-4ft single stick with a bit of root. I bought three and was planning on planting them in the front area of our home. SO not worth the money and shipping cost.

Date of experience: May 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Wisconsin
2 reviews
0 helpful votes
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Both plants arrived quickly, well packed and healthy. Love them!

Date of experience: May 5, 2021
Arkansas
1 review
0 helpful votes
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Healthiest plants
May 5, 2021

Their products have been the healthiest trees and plants I've found anywhere.

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
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Ok, packing was good except growth was trimmed. We hope will get growth soon

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
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Packaging issue
May 7, 2021

The fig tree was crushed by the tea olive tree which was much heavier and directly on top of it.

Date of experience: May 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
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No more
May 7, 2021

This is Second time I purchased from fast growing trees, not happy at all

Date of experience: May 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

New York
1 review
0 helpful votes
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NYC delivery
May 5, 2021

Received all plants in good condition.
The citrus tree had a little damage (must have been turned upside down several times on it's way to NY), but it's recovered since then.

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
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Great trees!
May 5, 2021

I ordered three rhododendrons and they shipped quickly and were in great shape. They are growing nicely!

Date of experience: May 5, 2021
North Carolina
1 review
0 helpful votes
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I ordered a Southern Red Oak tree, and was not impressed with the one I received, as it had just a few very short branches near the top. After posting a review I was quickly contacted by FGT and a replacement was shipped. The new tree is taller and considerably better-looking.

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
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Colorado blue
May 5, 2021

Looks very healthy planted 2 weeks ago looks great

Date of experience: May 5, 2021
Maryland
1 review
0 helpful votes
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A Great Find!
May 5, 2021

I found the website to be easy to navigate. The selection of plants and tree was very good. Their packaging of products seemed to provide good protection to plants and trees in transit. They do what they do very well.

Date of experience: May 5, 2021