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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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The customer service was wonderful. Morgan kept in touch with me and called as soon as my tree came in. It was unbelievably packed when I received it! Great condition and just what I wanted. Thank you so much for making this incredibly easy.
The folks that I talked to were very considerate and seemed to enjoy helping me with my order! I received several updates on the delivery all the way to the end destination. Great company to work with and I highly recommend them!
1 of my plants was dead when I opened the box apon delivery. It took longer than expected to be delivered. I began to track as soon as my order was shipped. I really didn't expect any of them to survive. I nursed the rest back. It'll be easier to go to Lowe's, menards, home depot, or wal mart.
Was looking for a small flowering tree but went with a Bloodgood Japanese Maple. It came with branches and maturing leaves and was very securely packaged. Planting instructions were a breeze.
Not healthy trees with broken branches when they arrived
We are so very sorry to hear this and are reaching out privately to offer further assistance!
It came in a burlap bag which is ok however when it arrived the tree was basically a stick and was separated almost completely away from the roots. I'm not sure it's going to survive.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
After being so excited from talking to the sales person about the tuja trees I was anticipating their arrival.
When they got here... not as anticipated. If you stretched it they may have come close to their stated height if measuring from the bottom of their pots! I doubt I'll live long enough to see real trees.
Avoid this company at all costs. I wish I'd gone to a local nursery
We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!
Tree came in beautiful condition. It is planted and now wait and see. But so far so good!
I bought a 3-4ft $#*! Willow shrub. I have purchased the exact same item in the past locally. I literally received a 3-4ft single stick with a bit of root. I bought three and was planning on planting them in the front area of our home. SO not worth the money and shipping cost.
We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!
Both plants arrived quickly, well packed and healthy. Love them!
Their products have been the healthiest trees and plants I've found anywhere.
Ok, packing was good except growth was trimmed. We hope will get growth soon
The fig tree was crushed by the tea olive tree which was much heavier and directly on top of it.
We are so very sorry to hear this and are reaching out privately to assist you further.
We are so very sorry to hear this and are reaching out privately to assist you further.
Received all plants in good condition.
The citrus tree had a little damage (must have been turned upside down several times on it's way to NY), but it's recovered since then.
I ordered three rhododendrons and they shipped quickly and were in great shape. They are growing nicely!
I ordered a Southern Red Oak tree, and was not impressed with the one I received, as it had just a few very short branches near the top. After posting a review I was quickly contacted by FGT and a replacement was shipped. The new tree is taller and considerably better-looking.
I found the website to be easy to navigate. The selection of plants and tree was very good. Their packaging of products seemed to provide good protection to plants and trees in transit. They do what they do very well.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.
We are so very sorry to hear this and are reaching out privately to offer further assistance!