FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,135

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,369
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Maryland
1 review
0 helpful votes
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Very Impressed!.
May 6, 2021

Extremely pleased with the condition our four Globasanana's shrubs arrived in. Very healthy in their three gallon containers.

Date of experience: May 6, 2021
South Carolina
3 reviews
0 helpful votes
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Great company
May 6, 2021

I have ordered trees from Fast growing trees for two years I still have what I ordered growing this is quite an accomplishment since I don't have a green thumb. Plants show up healthy and with instructions.

Date of experience: May 6, 2021
Florida
1 review
0 helpful votes
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The best healthiest plants
May 6, 2021

Very thrilled with my experience with fast growing trees. I ordered three hydrangeas and a Butterfly Magnolia tree, and they are doing so well! Will definitely be a repeat customer!

Date of experience: May 6, 2021
Washington
2 reviews
0 helpful votes
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Will certainly buy again
May 6, 2021

Great, fast delivery, good packaging. Very satisfied.

Date of experience: May 6, 2021
New Mexico
1 review
0 helpful votes
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Happy
May 6, 2021

The plant arrived as scheduled and it was in excellent condition. Packed very well so it couldn't become damaged.

Date of experience: May 6, 2021
Wisconsin
1 review
0 helpful votes
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Trees ordered
May 6, 2021

They arrived in good condition. Ordering was fast and easy. Will order again

Date of experience: May 6, 2021
Michigan
1 review
0 helpful votes
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Did not receive help
June 5, 2021

My region had snow after I planted my green giants. I sent pictures of my trees that are turning brown. I did not receive help. I purchased a warranty so I may need to try that route.

Date of experience: May 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Washington
1 review
0 helpful votes
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Apples Trees
May 6, 2021

Trees arrived several days prior to their scheduled delivery date. Arrived in great shape with green leaves. Planted them the same day and they are thriving.

Date of experience: May 6, 2021
Maryland
1 review
0 helpful votes
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Another crape myrtle fail. I planted a crape myrtle that was thriving except it was the wrong color. I didn't know this until months later. Among my order, I wanted two purple Muskogees. One ended up being white. I contacted them via email and this time no response back whatsoever. The last time I had an issue, I posted on here and they publicly pretended like they were going to help. They didn't not. This time they just ignored my email. So yeah- not my favorite nursery.

Date of experience: May 6, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to get more information to assist you further.

New York
1 review
0 helpful votes
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Human
May 6, 2021

So far so good, tree is getting more leaves and looking healthy, it's only been 2 weeks

Date of experience: May 6, 2021
Georgia
1 review
0 helpful votes
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I ordered two Mexican Fan Palm Trees, a Southern Magnolia Tree, and two Golden Euonymus Shrubs and planted them a few weeks ago. So far they all look healthy and beautiful. The trees were delivered quickly and were protected well in the boxes. I would order trees/shrubs from them again in the future.

Date of experience: May 6, 2021
Illinois
2 reviews
0 helpful votes
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Great experience.
May 6, 2021

Very professional and knowledgeable staff. They were able to answer all of my questions.

Date of experience: May 6, 2021
Georgia
1 review
0 helpful votes
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Of course the pictures show what your tree will look like in 3-5 years. But what you get is a tiny plant and it wasn't shipped well. All the soil was in the bottom of the bag, so I had to basically replant it.
You would think that if all you did was ship small plants and tree's, you'd have a better system than putting the plant in a plastic bag and hope it stays there.

Date of experience: May 6, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Illinois
3 reviews
0 helpful votes
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Poor packaging
June 5, 2021

The first order I placed was for 2 Crape Myrtles. When they arrived the soil was all over inside of the box instead of in the plastic bags which was over the pots. The $99. Plant had some dead branches on it. The second order I placed was for a raspberry bush, a peace rose bush and a peach drift rose bush. All three came in one box and the raspberry bush was pressed into the center of the drift rose bush breaking off a piece of the raspberry plant. The prices you charge are quite expensive and I was disappointed to say the least. I've planted all I've bought but it is too soon to comment on whether or not they do well.

Date of experience: May 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
1 review
0 helpful votes
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Very Happy Customer
May 6, 2021

I saw FGT suggested on a gardening page. I am on a tight budget and desperately needed two new trees to replace two trees I lost a few years ago. I ordered three small trees. (2 Okame and 1 Autumn Cherry tree) They came packed very nicely and since they weren't too large, they were easy to plant. In time they will grow and I know they will be beautiful, tall trees. So far they are thriving and provide the birds a place to land.
Customer service is excellent! Upon planting I called to ask a few questions and I was able to speak with someone in a timely manner.

Date of experience: May 6, 2021
Virginia
1 review
0 helpful votes
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Received the wrong trees
May 6, 2021

The fact that I received the incorrect trees not that big a deal they stated i could keep them\. But they are in poor condition still have not came back from shock during shipping almost every limb top was broke from handling. Not your fault though. I called about the error the person on the phone did well and was helpful. My issue is the trees i ordered are now out of stock not that anyone reached out to let me know this i had to look and see for myself no one has contacted me about this and the trees i ordered were much more expensive than the ones received. I have received nothing from them about this

Date of experience: May 6, 2021
Tennessee
1 review
0 helpful votes
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Small, scrawny, and expensive.
June 5, 2021

Bought two trees and they were shipped in a box 6 foot long by 11 inches square. No foliage on one tree (white oak) and very little foliage on the weeping willow. Two scrawny trees for $300. DO YOUR RESEARCH! I wish I had.

Date of experience: May 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Pennsylvania
1 review
0 helpful votes
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Very happy with my purchase.
May 5, 2021

The shipping and packing of the shrubs was perfect. Beautiful shrubs!

Date of experience: May 5, 2021
Michigan
1 review
9 helpful votes
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Don't buy from here!
June 4, 2021

Ordered 2 shrubs and a tree that arrived this weekend. Ridiculously undersized for what I supposedly ordered. Tree is pathetic looking and not worth anything close to what I paid. Branches cut off all pieces. Very disappointed customer. Somehow all my comments keep getting deleted off Facebook. Don't waste your money here, buy local!

Date of experience: May 5, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Washington
1 review
0 helpful votes
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Very pleased!
May 5, 2021

Product arrived promptly, in wonderful condition and well packaged. Planted upon arrival and looking healthy and thriving. Highly recommend Fast Growing Trees.

Date of experience: May 5, 2021