FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,135

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,369
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Pennsylvania
1 review
0 helpful votes
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Poor customer service
May 7, 2021

Lack of problem solving, lack of people who can solve a problem

Date of experience: May 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
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I heard about this company as a recommendation from a neighbor, then an add on the radio. The Website was easy to navigate, there were lot of choices and great prices! Customer service was pleasant and we received our beautiful trees fast! Highly recommend!

Date of experience: May 6, 2021
New Jersey
1 review
0 helpful votes
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Terrific trees!
May 6, 2021

I ordered two Persian Lime trees and they arrived sooner than expected. The trees were expected to be no more than three feet tall and they were closer to four feet.

Date of experience: May 6, 2021
Massachusetts
1 review
0 helpful votes
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As specified
May 6, 2021

Exactly as specified from packing to shipping and then for planting will buy and recommend to others

Date of experience: May 6, 2021
Kentucky
1 review
0 helpful votes
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Beautiful nandina
May 6, 2021

I ordered the 3 gallon heavenly nandina. It was in very good shape when it arrived. I'm very pleased with the whole experience & the plant.

Date of experience: May 6, 2021
Florida
1 review
0 helpful votes
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I received my items in a timely manner, but one of the trees was extremely damaged. When I contacted FastGrowingTrees.com they responded in a timely manner with a replacement. I am truly happy to have chosen FastGrowingTrees.com to make my purchase. They are truly a professional company.

Date of experience: May 6, 2021
New York
1 review
0 helpful votes
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I have ordered 4 times over the last few weeks and each time the orders arrived in good condition. All the plants are doing well. Will order again and highly recommend.

Date of experience: May 6, 2021
Georgia
1 review
0 helpful votes
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Tree Non-growth
May 7, 2021

The tree came, I soaked the roots for about an hour, planted it... and that's it; not a single sign of growth.

Date of experience: May 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
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High quality trees
May 6, 2021

My bearss lime, Meyer lemon and little figgy trees arrived in exceptional condition and have acclimated to their garden spot in my yard very well.

Date of experience: May 6, 2021
Texas
1 review
0 helpful votes
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I bought four in one fruit cocktail tree from them. The shipping was very very fast. I did not have to do much harder job to plant it. All the instructions were there on the web and in the manual that came with.

After noticing couple of branches where kind of like dying down, I mentioned that to the customer service. But unfortunately, more fruit cocktail tree were not available that time. So they gave me the refund right away and with I bought Two more plants from them. I am waiting for that. So far the product is good and their customer service is outstanding.

Date of experience: May 6, 2021
Utah
1 review
0 helpful votes
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Plant was dead
May 7, 2021

The plant was completely dead on arrival. Very disappointment. Still planted it to see if it has any chance of survival. So far not looking good.

Date of experience: May 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Pennsylvania
1 review
0 helpful votes
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I ordered a combination of boxwoods and trees and the plants all arrived in excellent condition within about a week. The shipment arrived well-packed in custom boxes that preserved the rootballs and plants.

Date of experience: May 6, 2021
California
1 review
0 helpful votes
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Lilac plants
May 7, 2021

The plants arrived half dead and in very bad shape. I paid 29.95 per plant for 7 plants and I was extremely disappointed in the quality of the plant. They were shrivaled up and did not have much of a root ball. I won't order again. This was my second order. My first order was 2 dogwood trees. One of them was fine but the other had dead leaves and limbs on it.

Date of experience: May 6, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Virginia
1 review
0 helpful votes
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This was my first time ordering shrubs online. They came in one week, arrived perfectly packaged and healthy and we will definitely order from you again.

Date of experience: May 6, 2021
California
1 review
0 helpful votes
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Nice healthy plants
May 6, 2021

Nice healthy plants that shipped quickly. No issues to speak of.

Date of experience: May 6, 2021
Georgia
1 review
0 helpful votes
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Alive and well
May 6, 2021

I ordered 2 types of fig tree and a Meyer lemon bush, all came alive and healthy. There were loose soil fallen out of the pot into its own sealed bag but that didn't seem to do any harm to the plants. I planted 1 fig tree in the ground and the other 2 plants in containers. All seem well to date. Thanks.

Date of experience: May 6, 2021
Nevada
1 review
0 helpful votes
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Small Trees
May 6, 2021

The website described the trees as 4-5 feet in height, but did not otherwise indicate the overall size. The trunk girth of the trees were very small, almost less than one inch. Having know this size, I would have looked for a larger tree either online or locally.

Date of experience: May 6, 2021
Virginia
1 review
0 helpful votes
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Just wow!
May 6, 2021

I was very nervous about ordering plants online... but this was the only option for the specific evergreen shrub I was looking for. Shrubs arrived in OUTSTANDING shape! All leaves arrived green and healthy. I planted them a week ago and there's already new leaves growing.

Date of experience: May 6, 2021
Washington
1 review
0 helpful votes
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Live plant as65th wedding gift
May 6, 2021

It was gr8.
I'm alittle worried about the blu hydrangea being in full sun as written on planting instructions and it was delivered to IN. We will see.
Do you have a guarantee or warranty?

Date of experience: May 6, 2021
Virginia
1 review
0 helpful votes
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Wonderful
May 6, 2021

My trees were a gift to my mom in another state. They were delivered to wrong address by ups. My mom couldn't find packages. Fast growing trees, promptly shipped out new trees. She ended up finding first shopped trees at a neighbors house down the street, but, by then they were severely wilted and likely going to die.
Thank you FGT for fixing this quickly!

Date of experience: May 6, 2021