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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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So easy, the bag is exactly as described. The packaging is great.
The shoes look great, but I'm overseas (APO address) and the package took ~6 weeks to arrive. Most stuff arrives in ~2 weeks. This obviously went on the slow boat.
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Overall, I received a decent bag for the price I purchased it. The dirt and discoloration was significantly worse in person than it was pictured. The bag was only listed as "good quality" but in comparing the photos of the same bag at a slightly better quality marking everything looked pretty much the same but I should have known better. The biggest frustration is that the stitching on the Crossbody strap has started to come out. I'm not sure if the stitching was repaired at some point, or if the loose stitching was missed by the team. Unfortunately it doesn't seem like that strap is going to hold up very long. A little disappointing considering the small size is really meant to be worn as a Crossbody. I live in a small town and do not have access to a shop that repairs luxury bags so once the strap breaks I'm at a loss.
The whole thing was pretty easy, it shipped out immediately the next morning I ordered it (I ordered it at like 11 at night) and it got here within a week, so pretty fast. Item appears to be in pretty good shape as well.
Received my purchase. Very satisfied. However, wrong receipt was placed in the box
The products are too amazing, the quality of the looks like the vintage and latest. I recommend to my friend and family member also.
My experience was great the product was in good condition and I received it in a timely manner
Product was described accurately. Worry free shopping knowing that a professional was working on the other end to guarantee authenticity. Fair price. I will be shopping here again.
I was absolutely shocked when I opened the box containing my bag - the rating of the condition of the bag was "very good", but it looks almost brand new to me - I couldn't believe it! So happy I decided to purchase it. I feel like I truly got an incredible deal! Thank you!
Quick delivery and accurate description and condition of the bag. Love it!
The Louis Vuitton tote looks brand new and never used! My package arrived as scheduled. I was impressed with how my bag was packaged... it made receiving my bag more special! This was my first time purchasing on a consignment website and I was pleasantly surprised. I will definitely be purchasing more often.
Great price. Fast shipment. 5 stars all round. Will shop again.
I've purchased 5 purses with Fashionphile and they are the absolute best! Good quality used with great prices.
Very quick and easy process of purchase, and was shipped the same day my order was placed! Super excited to continue shopping!
This is my first time buying at fashionphile. I was a little bit scared that my purse was coming like in regular box, all scratched, dented but no it came well packed and my purse was well taking care. The purse look exactly like it show on line. I'm definitely buying again at Fashionphile. Thank you!
Got it very fast and ontime. Quality is good but a little unsure of it being worn and saggy on the front. Overall great experience
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!