Sitejabber Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILEReviews 2,527

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
How would you rate FASHIONPHILE?
grey star
grey star
grey star
grey star
grey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,334 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Bonnie R.
Unfollow Bonnie R.
Share Review
Report Review

Great purchase
June 1, 2022

So easy, the bag is exactly as described. The packaging is great.

Date of experience: June 1, 2022
New York
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

Good product, slow shipping
July 1, 2022

The shoes look great, but I'm overseas (APO address) and the package took ~6 weeks to arrive. Most stuff arrives in ~2 weeks. This obviously went on the slow boat.

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
Follow Jason I.
Unfollow Jason I.
Share Review
Report Review

I Tried the reserve option, it really sets the site apart! Thank you

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
Follow Camerin I.
Unfollow Camerin I.
Share Review
Report Review

.
June 1, 2022

……………………………:::::::::::::::::::::::……………….::::::::::::::::::::::::::::::::::

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
Follow Brooke L.
Unfollow Brooke L.
Share Review
Report Review

Love it!
June 1, 2022

I'm obsessed with my new bag, it is absolutely perfect!

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
Follow Chelsea R.
Unfollow Chelsea R.
Share Review
Report Review

Decent bag for the price
June 1, 2022

Overall, I received a decent bag for the price I purchased it. The dirt and discoloration was significantly worse in person than it was pictured. The bag was only listed as "good quality" but in comparing the photos of the same bag at a slightly better quality marking everything looked pretty much the same but I should have known better. The biggest frustration is that the stitching on the Crossbody strap has started to come out. I'm not sure if the stitching was repaired at some point, or if the loose stitching was missed by the team. Unfortunately it doesn't seem like that strap is going to hold up very long. A little disappointing considering the small size is really meant to be worn as a Crossbody. I live in a small town and do not have access to a shop that repairs luxury bags so once the strap breaks I'm at a loss.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
Follow Dynes A.
Unfollow Dynes A.
Share Review
Report Review

Perfect
June 1, 2022

My first purchased and love over all experience. I will purchase more

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
Follow Kristian M.
Unfollow Kristian M.
Share Review
Report Review

Pretty easy!
May 20, 2022

The whole thing was pretty easy, it shipped out immediately the next morning I ordered it (I ordered it at like 11 at night) and it got here within a week, so pretty fast. Item appears to be in pretty good shape as well.

Date of experience: May 20, 2022
Illinois
1 review
0 helpful votes
Follow Nichell M.
Unfollow Nichell M.
Share Review
Report Review

Chanel Earrings
May 20, 2022

Received my purchase. Very satisfied. However, wrong receipt was placed in the box

Date of experience: May 20, 2022
Myanmar
3 reviews
1 helpful vote
Follow Jozef B.
Unfollow Jozef B.
Share Review
Report Review

The products are too amazing, the quality of the looks like the vintage and latest. I recommend to my friend and family member also.

Date of experience: May 20, 2022
California
2 reviews
0 helpful votes
Follow diana M.
Unfollow diana M.
Share Review
Report Review

Excellent purchase
May 19, 2022

My experience was great the product was in good condition and I received it in a timely manner

Date of experience: May 19, 2022
Ohio
1 review
0 helpful votes
Follow Siobhan Z.
Unfollow Siobhan Z.
Share Review
Report Review

Great shopping experience.
May 19, 2022

Product was described accurately. Worry free shopping knowing that a professional was working on the other end to guarantee authenticity. Fair price. I will be shopping here again.

Date of experience: May 19, 2022
California
1 review
0 helpful votes
Follow Lori H.
Unfollow Lori H.
Share Review
Report Review

Quality description….
May 18, 2022

I was absolutely shocked when I opened the box containing my bag - the rating of the condition of the bag was "very good", but it looks almost brand new to me - I couldn't believe it! So happy I decided to purchase it. I feel like I truly got an incredible deal! Thank you!

Date of experience: May 18, 2022
California
1 review
0 helpful votes
Follow Karen O.
Unfollow Karen O.
Share Review
Report Review

Quick delivery
May 18, 2022

Quick delivery and accurate description and condition of the bag. Love it!

Date of experience: May 18, 2022
Illinois
1 review
0 helpful votes
Follow Heidi B.
Unfollow Heidi B.
Share Review
Report Review

Impressed
May 17, 2022

The Louis Vuitton tote looks brand new and never used! My package arrived as scheduled. I was impressed with how my bag was packaged... it made receiving my bag more special! This was my first time purchasing on a consignment website and I was pleasantly surprised. I will definitely be purchasing more often.

Date of experience: May 17, 2022
Virginia
2 reviews
0 helpful votes
Follow Sandra S.
Unfollow Sandra S.
Share Review
Report Review

Great price. Fast shipment. 5 stars all round. Will shop again.

Date of experience: May 17, 2022
Ohio
1 review
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Share Review
Report Review

The best
May 15, 2022

I've purchased 5 purses with Fashionphile and they are the absolute best! Good quality used with great prices.

Date of experience: May 15, 2022
Georgia
1 review
0 helpful votes
Follow Emma B.
Unfollow Emma B.
Share Review
Report Review

Lovely Experience
May 14, 2022

Very quick and easy process of purchase, and was shipped the same day my order was placed! Super excited to continue shopping!

Date of experience: May 14, 2022
Texas
1 review
0 helpful votes
Follow Yazmin S.
Unfollow Yazmin S.
Share Review
Report Review

Burberry purse
May 14, 2022

This is my first time buying at fashionphile. I was a little bit scared that my purse was coming like in regular box, all scratched, dented but no it came well packed and my purse was well taking care. The purse look exactly like it show on line. I'm definitely buying again at Fashionphile. Thank you!

Date of experience: May 14, 2022
Florida
1 review
0 helpful votes
Follow stacey A.
Unfollow stacey A.
Share Review
Report Review

Received bag
May 14, 2022

Got it very fast and ontime. Quality is good but a little unsure of it being worn and saggy on the front. Overall great experience

Date of experience: May 14, 2022