FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Although the rating stated "shows wear", the two items I purchased when I received them would have earned a higher rating. I was very pleased and very happy!
I have shopped many times with Fashionphile and decided to add this Teddy speedy 25 back to my collection. The bag arrived yesterday and beautiful condition and I absolutely love it. Fashionphile made it easy to purchase and I can't wait to carry it on my first date.
I saw this bag online and looked at what it was listed as for condition. It was marked with high reviews and I bought it! I love the bag very much!
I visited my local Fashionphile retail location to see if they had a bag in store that I was interested in buying. The two sales reps were incredibly helpful and attentive. I didn't end up buying the bag that day but one of the reps texted me additional options, notified me of price drops and made sure I had all the info needed to make my decision. I ended up purchasing through Fashionphile rather than another resale site specifically because of this service. Plus the bag I received came in even better condition than described.
Fashionphile's selection of pre-loved luxury bags leaves little to be desired. The shopping experience was seamless. The description of the items was great. From measurements to photos, the process was easy, peasy. The hardest part was deciding which bag would best suit my needs. I ended up with a beauty!
Absolutely beautiful. Exactly like the picture.
I love it.
If I am unhappy with my purchase can it be exchanged. Can you please get back to me
Shipping was fast, did next day it and I received my order as stated all the way across the country. Hold at UPS was perfect and bag was exactly as described.
Purchase on Wednesday delivered ion Saturday. Only UPS text info was incorrect not the fault of Fashiophile
I can never reach anyone by message, email or phone. Email was never responded. Payment using store credit was not successful.
Item was shipped next business day after purchasing. I received two days later. Item was better than described.
Thank you for a fast and good service. I gave 4 stars because I didn't receive the receipt? So if I change my mind for return or exchange will Fashionphile store accept without the receipt?
I was looking at an item and was not certain about the description of the condition from the photos. I reached out to a customer service agent and someone got back to me very fast and even offered to send me additional photos of the item from different angles. The customer service rep answered all my questions about the item. This additional information really helped me with my decision. When I received the item, it was in better condition than I expected. I am very pleased with my purchase.
Easy to navigate through website, very good description of the items, huge variety. It's always pleasure to have business with FASHIONPHILE!
The item says "shows wear" i was so skeptical to purchase it, i don't want something thats worn out and pay thousands. Pretty surprised to received the item which appears to be looking pristine. Im inlove with my purchase item.
My standards must be pretty low because when Fashionphile says "shows wear" well ya could've fooled me because my new LV bag looks FLAWLESS! It's gorgeous and I'm so happy! And it arrives in 2 days! Yeah ok, take my moneyyyyyy!
Great condition and worth the money. It came on time in very securely tapped box. I will purchase more things from Fashionphile in the future. Thanks!
I just received my Gucci Denim tote. My purse looks exactly like the picture.The purse is clean and in good condition. My purse came within two days after I ordered. I am a repeat customer. This is my 3rd purse from Fashionphile. I have had nothing but excellent experiences with them.
Great selection and service. Accurate description of items
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!