FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
I was so disappointed in the PRADA crossbody that arrived. It was in worse condition then listed, and it looks like it had some type of repair on one side. It also looks shorter on one side. PRADA would be perfect in length. It was returned in less then 24 hours. Sadly
I am extremely happy with my purchase and received it quite fast. My Chanel is in great condition. Thank You!
Love my bag, great quality and fast shipping. Looks exactly like the pictures and I like that they show every angle so you know what your getting.
This boot is absolutely stunning in pristine condition. This boot was marked excellent condition but it is a new boot, that has never been worn. Now the but, it takes some time and work to get this boot on and off. I was going to return them because of that but my husband convinced me to keep them because they are that beautiful.
I love the option to hold the bag I coveted. The process was easy and I love the bag!
Nice condition, I love it came with pouch and box as well
Great customer service. Item arrived as described.
Very good! Item arrived as described. Delivery arrived smoothly.
I have Already sent the bag back because it did NOT meet the condition of the description. There is black ink on the front of this white bag and that was not stated in the description. I was Very disappointed
Bag arrived very quickly and packaged nicely. Condition of the bag was even better than described. Could not be happier with my purchase!
I have never had a bad experience with Fashionphile either buying or selling. The last item I bought was described as "very good" condition and I honedtly can't find any flaw.
Overall very happy :D
I had my eye on the bag for a while. Easy to purchase and arrived as stated. The bag is in great condition as noted in the pictures. Love it!
This was my first purchase from Fashionphile. I will be purchasing again.
I bought this for my wife's birthday. The package arrived promptly and on time and in great shape. My wife was ecstatic when she received the bag.
My order was overnighted. The bag was packaged perfectly with everything included. Brand new bag! It came with a fashionphile duster as well as the Chanel duster. Will be coming back in the future. Thank you!
My experience was great. It was shipped in a timely fashion, and my bag was in great condition. I wish it would've came in the original Louis Vuitton care bag instead of a Fashionphile care bag. Overall, I am satisfied. I will definitely conduct business with Fashionphile again and recommend the company to others.
Hi! We are glad you had such a great experience. Thank you for taking the time to share your review with us, we really appreciate it!
Shoes were exactly as described. Good quality for the price and fast shipping.
Very happy with all of my purchases. I have purchased and have sold back and traded for something else. All of the experiences have been fast and easy. FASHIONPHILE will always be my go to store to purchase my bags. I love that you also offer a layaway payment plan.
Hi Carla! We’re happy to hear you enjoy shopping with us. Thank you for your review and being a great customer, we really appreciate it!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!
Hi Katie! Thank you for your thoughtful review. We hope you enjoy your new Chanel 19 bag!