Sitejabber Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILEReviews 8,889

4.8

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
How would you rate FASHIONPHILE?
grey star
grey star
grey star
grey star
grey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

39,765 reviews
California
1 review
1 helpful vote
Follow Valentina X.
Unfollow Valentina X.
Send Message
Share Review
Report Review

PRADA
August 27, 2021

I was so disappointed in the PRADA crossbody that arrived. It was in worse condition then listed, and it looks like it had some type of repair on one side. It also looks shorter on one side. PRADA would be perfect in length. It was returned in less then 24 hours. Sadly

Date of experience: July 28, 2021
California
1 review
0 helpful votes
Follow Tei Q.
Unfollow Tei Q.
Send Message
Share Review
Report Review

Chanel Purchase
July 26, 2021

I am extremely happy with my purchase and received it quite fast. My Chanel is in great condition. Thank You!

Date of experience: July 26, 2021
Illinois
1 review
0 helpful votes
Follow Gabrielle E.
Unfollow Gabrielle E.
Send Message
Share Review
Report Review

Great fast shipping
July 25, 2021

Love my bag, great quality and fast shipping. Looks exactly like the pictures and I like that they show every angle so you know what your getting.

Date of experience: July 25, 2021
Texas
1 review
0 helpful votes
Follow Li W.
Unfollow Li W.
Send Message
Share Review
Report Review

Good
July 25, 2021

Always satisfied buy or sell on the Fashionphile, never let me down.

Date of experience: July 25, 2021
Maryland
1 review
0 helpful votes
Follow K D.
Unfollow K D.
Send Message
Share Review
Report Review

Beautiful boot but...
July 24, 2021

This boot is absolutely stunning in pristine condition. This boot was marked excellent condition but it is a new boot, that has never been worn. Now the but, it takes some time and work to get this boot on and off. I was going to return them because of that but my husband convinced me to keep them because they are that beautiful.

Date of experience: July 24, 2021
Illinois
1 review
0 helpful votes
Follow Melissa L.
Unfollow Melissa L.
Send Message
Share Review
Report Review

Love my bag!
July 24, 2021

I love the option to hold the bag I coveted. The process was easy and I love the bag!

Date of experience: July 24, 2021
Florida
1 review
0 helpful votes
Follow Natalia B.
Unfollow Natalia B.
Send Message
Share Review
Report Review

Very nice
July 24, 2021

Nice condition, I love it came with pouch and box as well

Date of experience: July 24, 2021
Ohio
1 review
0 helpful votes
Follow Stanyele D.
Unfollow Stanyele D.
Send Message
Share Review
Report Review

Great experience
July 23, 2021

Great customer service. Item arrived as described.

Date of experience: July 23, 2021
New Jersey
1 review
0 helpful votes
Follow Janet X.
Unfollow Janet X.
Send Message
Share Review
Report Review

Hermes Chypre Sandals
July 23, 2021

Very good! Item arrived as described. Delivery arrived smoothly.

Date of experience: July 23, 2021
Pennsylvania
1 review
2 helpful votes
Follow Dracey D.
Unfollow Dracey D.
Send Message
Share Review
Report Review

Condition was incorrect
August 22, 2021

I have Already sent the bag back because it did NOT meet the condition of the description. There is black ink on the front of this white bag and that was not stated in the description. I was Very disappointed

Date of experience: July 23, 2021
New York
1 review
0 helpful votes
Follow Sally B.
Unfollow Sally B.
Send Message
Share Review
Report Review

Gucci Bree Crossbody
July 23, 2021

Bag arrived very quickly and packaged nicely. Condition of the bag was even better than described. Could not be happier with my purchase!

Date of experience: July 23, 2021
Arizona
1 review
0 helpful votes
Follow Fran T.
Unfollow Fran T.
Send Message
Share Review
Report Review

Always reliable
July 22, 2021

I have never had a bad experience with Fashionphile either buying or selling. The last item I bought was described as "very good" condition and I honedtly can't find any flaw.

Overall very happy :D

Date of experience: July 22, 2021
California
1 review
0 helpful votes
Follow Sam G.
Unfollow Sam G.
Send Message
Share Review
Report Review

Awesome
July 21, 2021

Fast and easy to find exactly what you want at a really amazing price.

Date of experience: July 21, 2021
Georgia
1 review
0 helpful votes
Follow Kim G.
Unfollow Kim G.
Send Message
Share Review
Report Review

Just what I wanted!
July 21, 2021

I had my eye on the bag for a while. Easy to purchase and arrived as stated. The bag is in great condition as noted in the pictures. Love it!

Date of experience: July 21, 2021
Florida
1 review
0 helpful votes
Follow Gwen Q.
Unfollow Gwen Q.
Send Message
Share Review
Report Review

This was my first purchase from Fashionphile. I will be purchasing again.

Date of experience: July 14, 2021
Massachusetts
1 review
0 helpful votes
Follow Chi C.
Unfollow Chi C.
Send Message
Share Review
Report Review

Purchase of Louis Vuitton SC MM bag
July 14, 2021

I bought this for my wife's birthday. The package arrived promptly and on time and in great shape. My wife was ecstatic when she received the bag.

Date of experience: July 14, 2021
California
1 review
0 helpful votes
Follow Katie O.
Unfollow Katie O.
Send Message
Share Review
Report Review

New Chanel 19 light pink
July 12, 2021

My order was overnighted. The bag was packaged perfectly with everything included. Brand new bag! It came with a fashionphile duster as well as the Chanel duster. Will be coming back in the future. Thank you!

Date of experience: July 12, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Hi Katie! Thank you for your thoughtful review. We hope you enjoy your new Chanel 19 bag!

Louisiana
1 review
0 helpful votes
Follow Anonymous O.
Unfollow Anonymous O.
Send Message
Share Review
Report Review

Louis Vuitton Musette Crossbody
July 11, 2021

My experience was great. It was shipped in a timely fashion, and my bag was in great condition. I wish it would've came in the original Louis Vuitton care bag instead of a Fashionphile care bag. Overall, I am satisfied. I will definitely conduct business with Fashionphile again and recommend the company to others.

Date of experience: July 11, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Hi! We are glad you had such a great experience. Thank you for taking the time to share your review with us, we really appreciate it!

California
1 review
0 helpful votes
Follow Shonna T.
Unfollow Shonna T.
Send Message
Share Review
Report Review

Never disappoints
July 11, 2021

Shoes were exactly as described. Good quality for the price and fast shipping.

Date of experience: July 11, 2021
Colorado
2 reviews
0 helpful votes
Follow Carla T.
Unfollow Carla T.
Send Message
Share Review
Report Review

Love my FASHIONPHILE
July 10, 2021

Very happy with all of my purchases. I have purchased and have sold back and traded for something else. All of the experiences have been fast and easy. FASHIONPHILE will always be my go to store to purchase my bags. I love that you also offer a layaway payment plan.

Date of experience: July 10, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Hi Carla! We’re happy to hear you enjoy shopping with us. Thank you for your review and being a great customer, we really appreciate it!