FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Love the bag came perfect feels great looks just like the picture
Super fast delivery and great presentation. Love my piece
Delivered in a timely manner and the condition was excellent as described
Quick delivery and as advertised. Always have a good experience when shopping with Fashionphile.
Could not be happier with the item, shipping was fast and the item was exactly as shown. I appreciate the multiple good quality images on the Fashionphile website as well.
Using FP was so easy and seamless. The bag I received was exactly as described. 100% flawless and beautiful. I am so happy I was able to get this bag which isn't available new anywhere! I highly recommend this site. I think I even like it more than the RealReal.
Fast delivery. My only gripe is that the bag has an odor. I feel that should've been included in the description.
Loved having a two-day option for shipping. I was able to receive my new purse quicker than I usually would have.
Just received my Loewe Puzzle bag in tan and... I'm speechless! I've wanted this bag for years and finally bit the bullet. It's definitely an investment, but one that will pay in dividends years to come. It arrived beautifully packaged and wrapped - all the care in the world taken to make this purchase feel as special as possible. I will also say, in comparison to other resale sites where they just chuck your purchase in a crappy little dustbag and dump it in a box, Fashionphile took such care through the entire process. WOW. Customer for life! And not only that, but the bag itself is virtually brand new and I saved hundreds off the retail price. AND it's a sustainable way to shop! What's not to love?!
The Musette Tango was my first purchase from Fashionphile AND my first Louis Vuitton! I chose this particular bag as I wanted a vintage piece and it was manufactured in the year we were married. My bag is 24 years old and absolutely pristine. I was pleased with every aspect of my purchase and the bag was beyond by expectations! I will definitely return to Fashionphile for more wonderful bags - Thank you!
The Chanel 19 handbag was in excellent condition, just as stated on site. Shipping was fast and secure, and I really appreciated the fact that they called to confirm and verify purchase prior to shipping. Overall, great experience and will purchase from fashionphile again in the future!
FASHIONPHILE is hands-down the BEST place to buy authentic luxury goods! Every item is described accurately and in great detail, with an abundance of photos. This, combined with free shipping and free returns, is why I *buy* from FASHIONPHILE and merely *browse* on TheRealReal. And the packaging — beautifully presented and securely packaged! Good job, FASHIONPHILE! Keep up the good work.
My wife ordered a LV purse rated as being in "Excellent Condition". To me (who's been to a number of LV stores recently in Hawaii), the purse looked brand new, and I couldn't find any flaws or defects (which wasn't the case for several new purses we were looking at in Waikiki). The order was shipped promptly, well-packaged, and received in pristine condition. Great seller and transaction!
Everything went so smoothly! I had my eye on a watch for... well, months, and when i finally decided to pull the trigger on a Friday morning, it was on my wrist the next Monday before noon! So pleased with the authentication guarantee and speedy service. I took the watch to have the bracelet sized the same day and they authenticated as well (and wanted to know where i found my out-of-production model!).
My first experience has been an overall amazing, packaging, delivery and item is as described excellent condition. Very pleased and happy with my experience.
First time using this site. Deciding was difficult. Ordering was easy. Shipping was fast. Packaging was intact. Purse is exactly as described. Love it!
Very fast shipping & my item is exactly as it was described. Will shop Fashionphile again.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!