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business logo of FASHIONPHILE

FASHIONPHILEReviews 8,998

4.8

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,951 reviews
New York
1 review
0 helpful votes
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Ysl toy loulou
March 17, 2022

Love the bag came perfect feels great looks just like the picture

Date of experience: March 17, 2022
North Carolina
1 review
0 helpful votes
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Super fast
March 17, 2022

Super fast delivery and great presentation. Love my piece

Date of experience: March 17, 2022
Florida
1 review
0 helpful votes
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Awesome bag
March 17, 2022

Delivered in a timely manner and the condition was excellent as described

Date of experience: March 17, 2022
Canada
2 reviews
0 helpful votes
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Fine
April 16, 2022

There was a big scratch on the surface but not shown on the picture. Considering the duty and shipping paid, I would keep it

Date of experience: March 17, 2022
North Carolina
1 review
0 helpful votes
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Beautiful bag
March 17, 2022

Quick delivery and as advertised. Always have a good experience when shopping with Fashionphile.

Date of experience: March 17, 2022
Tennessee
1 review
0 helpful votes
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Item just as depicted on the website
March 17, 2022

Could not be happier with the item, shipping was fast and the item was exactly as shown. I appreciate the multiple good quality images on the Fashionphile website as well.

Date of experience: March 17, 2022
Tennessee
1 review
0 helpful votes
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Amazing
March 17, 2022

I love the bag so much' it is really nice & I am in love with it seriously amazing purse.

Date of experience: March 17, 2022
Missouri
1 review
0 helpful votes
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Worth every penny!
March 16, 2022

Using FP was so easy and seamless. The bag I received was exactly as described. 100% flawless and beautiful. I am so happy I was able to get this bag which isn't available new anywhere! I highly recommend this site. I think I even like it more than the RealReal.

Date of experience: March 16, 2022
Florida
1 review
0 helpful votes
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Fendi Mia Crossbody
March 16, 2022

Fast delivery. My only gripe is that the bag has an odor. I feel that should've been included in the description.

Date of experience: March 16, 2022
Texas
1 review
0 helpful votes
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Fast shipping!
March 16, 2022

Loved having a two-day option for shipping. I was able to receive my new purse quicker than I usually would have.

Date of experience: March 16, 2022
Virginia
1 review
0 helpful votes
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Fantastic
March 16, 2022

Fast shipping, great price, beautiful item. I'll be back.

Date of experience: March 16, 2022
New York
1 review
0 helpful votes
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Absolutely Beautiful & Brand New
March 16, 2022

Just received my Loewe Puzzle bag in tan and... I'm speechless! I've wanted this bag for years and finally bit the bullet. It's definitely an investment, but one that will pay in dividends years to come. It arrived beautifully packaged and wrapped - all the care in the world taken to make this purchase feel as special as possible. I will also say, in comparison to other resale sites where they just chuck your purchase in a crappy little dustbag and dump it in a box, Fashionphile took such care through the entire process. WOW. Customer for life! And not only that, but the bag itself is virtually brand new and I saved hundreds off the retail price. AND it's a sustainable way to shop! What's not to love?!

Date of experience: March 16, 2022
Washington
1 review
0 helpful votes
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Pristine Louis Vuitton
March 16, 2022

The Musette Tango was my first purchase from Fashionphile AND my first Louis Vuitton! I chose this particular bag as I wanted a vintage piece and it was manufactured in the year we were married. My bag is 24 years old and absolutely pristine. I was pleased with every aspect of my purchase and the bag was beyond by expectations! I will definitely return to Fashionphile for more wonderful bags - Thank you!

Date of experience: March 16, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience
March 16, 2022

The Chanel 19 handbag was in excellent condition, just as stated on site. Shipping was fast and secure, and I really appreciated the fact that they called to confirm and verify purchase prior to shipping. Overall, great experience and will purchase from fashionphile again in the future!

Date of experience: March 16, 2022
New Jersey
1 review
0 helpful votes
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FASHIONPHILE is the BEST! A+++
March 16, 2022

FASHIONPHILE is hands-down the BEST place to buy authentic luxury goods! Every item is described accurately and in great detail, with an abundance of photos. This, combined with free shipping and free returns, is why I *buy* from FASHIONPHILE and merely *browse* on TheRealReal. And the packaging — beautifully presented and securely packaged! Good job, FASHIONPHILE! Keep up the good work.

Date of experience: March 16, 2022
Hawaii
1 review
0 helpful votes
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"Excellent Condition" Purse Looks Brand New
March 15, 2022

My wife ordered a LV purse rated as being in "Excellent Condition". To me (who's been to a number of LV stores recently in Hawaii), the purse looked brand new, and I couldn't find any flaws or defects (which wasn't the case for several new purses we were looking at in Waikiki). The order was shipped promptly, well-packaged, and received in pristine condition. Great seller and transaction!

Date of experience: March 15, 2022
Washington
1 review
0 helpful votes
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I am so pleased!
March 15, 2022

Everything went so smoothly! I had my eye on a watch for... well, months, and when i finally decided to pull the trigger on a Friday morning, it was on my wrist the next Monday before noon! So pleased with the authentication guarantee and speedy service. I took the watch to have the bracelet sized the same day and they authenticated as well (and wanted to know where i found my out-of-production model!).

Date of experience: March 15, 2022
Arizona
1 review
0 helpful votes
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First time buyer so far so good
March 15, 2022

My first experience has been an overall amazing, packaging, delivery and item is as described excellent condition. Very pleased and happy with my experience.

Date of experience: March 15, 2022
New Jersey
1 review
0 helpful votes
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Proenza mini
March 15, 2022

First time using this site. Deciding was difficult. Ordering was easy. Shipping was fast. Packaging was intact. Purse is exactly as described. Love it!

Date of experience: March 15, 2022
New Hampshire
1 review
0 helpful votes
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Pleased Once Again
March 15, 2022

Very fast shipping & my item is exactly as it was described. Will shop Fashionphile again.

Date of experience: March 15, 2022