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business logo of FASHIONPHILE

FASHIONPHILEReviews 8,995

4.8

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,935 reviews
Colorado
1 review
0 helpful votes
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Wonderful shopping experience
March 15, 2022

Very professional trained SA helped me to double check the bag and answer my question over the phone. Fast ship and the bag is as described. Thank you

Date of experience: March 15, 2022
California
1 review
1 helpful vote
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Riverside Ebene
March 15, 2022

The whole transaction was very smooth. The bag came in all wrapped up perfectly. Item was as described, although I didn't even see any scuffs (per the website description). However, there is a very strong musty smell and that wasn't on the description. I'm trying to get rid of the scent. If there's any trick to this, please let me know. Thank you

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Smooth transaction and purse arrived next day!
March 14, 2022

Absolutely love my new bag and the smooth transaction w/Fashionphile. What took me so long to catch on to this awesome place! Thank you!

Date of experience: March 14, 2022
California
1 review
0 helpful votes
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AMAZING
March 14, 2022

I was a little skeptical about ordering high end items on this site. I was looking for gently used Cartier jewelry. I found this beautiful love bracelet and decided to go for it. I've never been more pleased with an online purchase. On time delivery. Authentic, papers and all. I have other Cartier jewelry I've purchased in store and this is the real deal. Would def use company again.

Date of experience: March 14, 2022
New Jersey
1 review
0 helpful votes
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Great experience simple process and details listed

Date of experience: March 13, 2022
California
1 review
0 helpful votes
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Great experience
March 13, 2022

The purse was as described, delivery was super fast. They called to confirm details of my CC before processing the order, which I appreciate. Overall great experience, would buy from again!

Date of experience: March 13, 2022
California
1 review
0 helpful votes
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LV Flore Compact Wallet
March 13, 2022

Always professionally packaged, as described, and shipped incredibly fast! Love my wallet!

Date of experience: March 13, 2022
California
1 review
0 helpful votes
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Like new
March 12, 2022

The shoes seemed brand new! Never before work. Anything that seemed like an imperfection was so small you couldn't really see anything. Loved it! The whole process was so easy

Date of experience: March 12, 2022
Georgia
1 review
0 helpful votes
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Happy!
March 12, 2022

What I was looking for! Great customer service. Received it quick!

Date of experience: March 12, 2022
Connecticut
1 review
0 helpful votes
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As described
March 11, 2022

Totally forgot about the Layaway of my two items. Wish there were more reminders to make a payment as the time went on as I would have and paid for it sooner.

Date of experience: March 11, 2022
Massachusetts
1 review
0 helpful votes
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Bag was great but smelled horrible
April 10, 2022

The bag was as good as described, but had a terrible smell... it smelled toxic. Concerning actually... do you treat them with something?

Date of experience: March 11, 2022
Minnesota
1 review
0 helpful votes
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New Breitling Watch
March 11, 2022

The watch came as expected in absolutely perfect condition. Shipment was quick also.

Date of experience: March 11, 2022
Illinois
1 review
0 helpful votes
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Saumur 35
March 11, 2022

I love my bag! It's my first time ordering from Fashionphile and it will not be the last.

Date of experience: March 11, 2022
Washington
1 review
0 helpful votes
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Love!
March 11, 2022

Love my new Louie Vuitton wallet. Great condition. I will definitely buy from here again

Date of experience: March 11, 2022
Utah
1 review
0 helpful votes
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Obsessed!
March 10, 2022

The bag came in one day. It's in brand new condition and I'm obsessed with it.

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Item just as described
March 10, 2022

Extremely happy with my item! It came just as it was pictured and described and arrived very fast! Amazing shopping as always with Fashionphile!

Date of experience: March 10, 2022
Canada
1 review
0 helpful votes
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Exactly as described
March 10, 2022

The bag is perfect for me - I am so happy with it!

Date of experience: March 10, 2022
Minnesota
2 reviews
0 helpful votes
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Great Experience!
March 10, 2022

My purse came packed beautifully! And it looks better in person. It also shipped out right away. Every step in the process was great. Thank you

Date of experience: March 10, 2022
Switzerland
1 review
0 helpful votes
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Top shopping
March 10, 2022

A lot of interesting bags, always very easy to order and pay, I bought many bags here with Fashionphile and was never disappointed, could be a little cheaper sometimes..

Date of experience: March 10, 2022
New Jersey
1 review
0 helpful votes
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Slowest shipping experience
April 8, 2022

My delivery date changed a total of 3 times. After the second time my package wasn't delivered on its "due date" I decided to speak to an agent to which the person I spoke to and lied saying my package was delayed due to bad weather. I called bs and decided to contact UPS and they told me the reason my package took so long was because the company failed to get my package on the truck before it leaving

Date of experience: March 9, 2022