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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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Virginia
1 review
0 helpful votes
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Brilliant!
December 2, 2023

My first purchase with Fashionphile and I am extremely pleased. The shipping was fast, the item is in excellent shape and I am delighted.

Date of experience: December 2, 2023
Illinois
1 review
0 helpful votes
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Fast
December 2, 2023
Updated review

It was simple and easy! I would definitely shop here again!

Date of experience: December 2, 2023

The products are great
September 12, 2023
Previous review

The products are great

Date of experience: September 12, 2023

So far pretty good
August 25, 2023
Previous review

So far pretty good. We will see how shipping and products are once they arrive

Date of experience: August 25, 2023
California
1 review
0 helpful votes
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Amazing bag
December 1, 2023

Quick delivery and beautiful bag. V
Would recommend this to friends

Date of experience: December 1, 2023
North Carolina
1 review
0 helpful votes
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Gucci heaven
December 1, 2023

The Gucci I've purchased was at a price lower than many of the other bags. So I was concerned about the condition of the bag. When the bag arrived the condition of the bag was acceptable and I believe a great value for the price. The only issue is that the bag belonged to a smoker. The bag really had a bad order so it really hurt the first impression. So the first thing I did was research how to clean a Gucci bag. Otherwise, I am a proud owner of Gucci.

Date of experience: December 1, 2023
Georgia
1 review
0 helpful votes
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Inaccurate description
December 8, 2023

Belt described as very good but buckle has significant scratches and leather worn.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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The wist band must have been woman size way to small sad i had to return it

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Great experience!
December 1, 2023

I purchased a used designer bag and was extremely impressed with my experience with Fashionphile. The item came in a very large, very well packaged box and in great condition. There were no visible issues with the bag.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Great peoduct
December 1, 2023

I always love shopping with Fashionfile I have only good things to say about it. Thank you for another great shopping experience!

Alex

Date of experience: December 1, 2023
Virginia
1 review
0 helpful votes
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First time buyer and experience was great. Bag was in the condition it stated and love!

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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So happy
December 1, 2023

Was so happy love my bag. I'd refer the sight to friends

Date of experience: December 1, 2023
Connecticut
1 review
0 helpful votes
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Fast delivery
December 1, 2023

My sunglasses came so fast and in perfect condition

Date of experience: December 1, 2023
Arizona
1 review
0 helpful votes
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Great Experience!
December 1, 2023

Item exactly as described! Great transaction experience

Date of experience: December 1, 2023
Alabama
1 review
0 helpful votes
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Excellent
December 1, 2023

Excellent service. Great item,as described and fast shipping. Thank you all so much, I definitely will buy from this site again.
Thank you

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Really good i truly recommend I'm in love with my purse

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Stella McCartney bag
December 1, 2023

First time buying a used handbag. Description and condition was as described.
My experience excellent!

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Happy with my new bag!
November 30, 2023

I found a beautiful Fendi phone bag, listed in excellent condition. I'm very happy with my purchase and my shopping experience at FASHIONPHILE

Date of experience: November 30, 2023
Canada
1 review
0 helpful votes
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Both bags are in great condition and it shipped to so fast! Very happy with my purchase!

Date of experience: November 30, 2023
Colorado
1 review
0 helpful votes
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Beautiful purse and in great shape
November 30, 2023

Just as the pictures showed. Arrived quickly. I am very happy.

Date of experience: November 30, 2023
Texas
1 review
0 helpful votes
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Loyal Fan
November 30, 2023
Updated review

I have been shopping with Fashionphile for a few years and I mainly interact with the ladies at the Neiman Marcus Selling Studio. Every buying and selling experience with them has been amazing! They are so helpful with assisting me in placing orders and requesting additional photos of items that I am interested in. I never feel pressured to buy or keep a item and they always keep me updated on sale events that occur on the site. I also love the buy back option, which I use frequently. I love Fashionphile and I will continue to be a repeat customer!

Date of experience: November 30, 2023

This is the second time I have tried to use my gift...
March 2, 2022
Previous review

This is the second time I have tried to use my gift card to make a purchase. My last order I had to call customer service to help place the order. I was told I had a balance of a certain amount leftover. Tonight I tried using the remainder of my balance and the system said the gift card was empty.

Date of experience: January 31, 2022

I have shopped and compared the pricing of Fashionphile...
January 18, 2022
Previous review

I have shopped and compared the pricing of Fashionphile with other Pre-owned Luxury sites and Fashionphile offers the greatest selection at the most reasonable price. I also love the being able to pick up, return and sell my items at my local Neiman Marcus.

Date of experience: January 18, 2022
Massachusetts
1 review
0 helpful votes
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Beautiful Peekabo Iconic classic.
November 30, 2023

I purchased a beautiful Fendi Peekaboo iconic medium bag for a steal of a price. It was in Excellent pristine condition, better than described! Well packaged and came through the mail quickly! So happy with my classic timeless bag!

Date of experience: November 30, 2023