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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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My first purchase with Fashionphile and I am extremely pleased. The shipping was fast, the item is in excellent shape and I am delighted.
So far pretty good. We will see how shipping and products are once they arrive
Quick delivery and beautiful bag. V
Would recommend this to friends
The Gucci I've purchased was at a price lower than many of the other bags. So I was concerned about the condition of the bag. When the bag arrived the condition of the bag was acceptable and I believe a great value for the price. The only issue is that the bag belonged to a smoker. The bag really had a bad order so it really hurt the first impression. So the first thing I did was research how to clean a Gucci bag. Otherwise, I am a proud owner of Gucci.
Belt described as very good but buckle has significant scratches and leather worn.
The wist band must have been woman size way to small sad i had to return it
I purchased a used designer bag and was extremely impressed with my experience with Fashionphile. The item came in a very large, very well packaged box and in great condition. There were no visible issues with the bag.
I always love shopping with Fashionfile I have only good things to say about it. Thank you for another great shopping experience!
Alex
First time buyer and experience was great. Bag was in the condition it stated and love!
Was so happy love my bag. I'd refer the sight to friends
My sunglasses came so fast and in perfect condition
Really good i truly recommend I'm in love with my purse
First time buying a used handbag. Description and condition was as described.
My experience excellent!
I found a beautiful Fendi phone bag, listed in excellent condition. I'm very happy with my purchase and my shopping experience at FASHIONPHILE
Both bags are in great condition and it shipped to so fast! Very happy with my purchase!
Just as the pictures showed. Arrived quickly. I am very happy.
I have been shopping with Fashionphile for a few years and I mainly interact with the ladies at the Neiman Marcus Selling Studio. Every buying and selling experience with them has been amazing! They are so helpful with assisting me in placing orders and requesting additional photos of items that I am interested in. I never feel pressured to buy or keep a item and they always keep me updated on sale events that occur on the site. I also love the buy back option, which I use frequently. I love Fashionphile and I will continue to be a repeat customer!
This is the second time I have tried to use my gift card to make a purchase. My last order I had to call customer service to help place the order. I was told I had a balance of a certain amount leftover. Tonight I tried using the remainder of my balance and the system said the gift card was empty.
I have shopped and compared the pricing of Fashionphile with other Pre-owned Luxury sites and Fashionphile offers the greatest selection at the most reasonable price. I also love the being able to pick up, return and sell my items at my local Neiman Marcus.
I purchased a beautiful Fendi Peekaboo iconic medium bag for a steal of a price. It was in Excellent pristine condition, better than described! Well packaged and came through the mail quickly! So happy with my classic timeless bag!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!