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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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New Jersey
1 review
0 helpful votes
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Beautiful zippy coin purse
November 30, 2023
Updated review

Wallet is in fabulous condition! I absolutely love it!

Date of experience: November 30, 2023

Very smooth
February 25, 2022
Previous review

Very smooth

Date of experience: February 25, 2022

Easy to navigate!
December 31, 2021
Previous review

Easy to navigate!

Date of experience: December 31, 2021

Very good happy with FASHIONPHILE
September 26, 2021
Previous review

Very good happy with FASHIONPHILE

Date of experience: September 26, 2021

Excellent Very good site
June 17, 2021
Previous review

Excellent Very good site

Date of experience: June 17, 2021
Illinois
1 review
0 helpful votes
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Love it
November 30, 2023

Great and fast shipping no problems at all. Live my new Cartier watch

Date of experience: November 30, 2023
Washington
1 review
0 helpful votes
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Easy Peasy
November 30, 2023

Love the website. Descriptions are accurate. Comes beautifully packaged and it's a thumbs up from me

Date of experience: November 30, 2023
Virginia
1 review
0 helpful votes
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Great place to order your favorite bag!
November 30, 2023

So easy to shop and order. I talked to one of the consultants, Jane in California. She was very helpful and patient with me in helping me make my decision. Thank you

Date of experience: November 30, 2023
Massachusetts
1 review
0 helpful votes
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Gorgeous back
November 30, 2023

The bag I received was in better condition than I thought! It's gorgeous. Process was easy to order. Shipping a little slow but packages beautifully. Got the original dust bag and the fashionpile one which was a nice bonus

Date of experience: November 30, 2023
New York
1 review
0 helpful votes
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FASHIONPHILE is the best & their customer service is even better ….any Q's you can get a live rep on the phone they are amazing.

Date of experience: November 30, 2023

LOVE FASHIONPHILE the quality of the products are spectacula...
August 16, 2023
Previous review

LOVE FASHIONPHILE the quality of the products are spectacular!

Date of experience: August 16, 2023

So far so good!
August 2, 2021
Previous review

So far so good!

Date of experience: August 2, 2021
Vermont
2 reviews
0 helpful votes
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Two YSL clutch bags
November 29, 2023

The experience was wonderful as usual. The bags arrived quickly, they were packaged nicely and they exceeded my expectations. Everything I order in "excellent condition" always appears to be brand new.

Date of experience: November 29, 2023
Missouri
1 review
0 helpful votes
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I was disappointed
December 6, 2023

I haven't purchased here before, but I have purchased from other resale stores and luxury consignment. I was disappointed to find that the "excellent" condition of the item was not consistent with my own version of "excellent. I also didn't love that it came with a generic dust bag and zero proof of authenticity besides the "Fashionphile" seal of approval. It wasn't stuffed and it was very creased. It just fell below my expectations of what I expect when I buy consignment.

Date of experience: November 29, 2023
California
1 review
0 helpful votes
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Disappointed in the condition of the purse. This was my first fashionphile purchase and I expected the condition of the purse to be excellent as advertised. There is ALOT of wear and tear and shouldn't have been sold as in excellent condition. I am disappointed in the product I received.

Date of experience: November 29, 2023
Georgia
1 review
0 helpful votes
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Fabulous purchase
November 29, 2023

The bag was exactly as pictured. I love it. It was more than I imagined. The customer service at Neiman Marcus was amazing

Date of experience: November 29, 2023
North Carolina
1 review
0 helpful votes
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Quality product, arrived as advertised.
November 29, 2023

Arrived in amazing condition. Great communication and shipping follow up.

Date of experience: November 29, 2023
California
1 review
0 helpful votes
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Just as Described!
November 29, 2023

Quick and easy! I definitely would recommend this company.

Date of experience: November 29, 2023
GB
1 review
0 helpful votes
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Super Smooth!
November 29, 2023

Really smooth and great customer service. So so pleased with my purchase. I was worried about purchasing from the UK but neednt have worried. The website answered most of my questions in the FAQs and I contacted customer services who were also very responsive

Date of experience: November 29, 2023
Washington
1 review
0 helpful votes
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Extremely satisfied customer
November 29, 2023

I purchased this purse for my wife. It is just like new and my wife is very happy with it.

Date of experience: November 29, 2023
Washington
2 reviews
0 helpful votes
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Checkout was fast online and shipping was quick to receive!

Date of experience: November 29, 2023
Washington
1 review
0 helpful votes
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CC earrings
November 29, 2023

Easy process, item was as pictured and described. Fast shipping.

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Love Fashionphile
November 29, 2023
Updated review

Best products, and prices:-) love the huge selection of products!

Date of experience: November 29, 2023

Great products and pricing!
April 2, 2023
Previous review

Great products and pricing!

Date of experience: April 2, 2023

Love the products, pricing and how easy it is to navigate...
January 22, 2023
Previous review

Love the products, pricing and how easy it is to navigate your website:-)

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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Tedious process
December 6, 2023

The product is perfect but the process was really tedious, stressful and confusing especially because it was a gift for someone leaving in another state. Had to email back and forth to be sure that the recipient will receive the product.

Date of experience: November 29, 2023
North Carolina
1 review
0 helpful votes
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Positive experience
November 29, 2023

Quick shipping, product exactly as described and advertised. Couldn't be more happy with my purchase

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
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Beautiful, like new bag
November 29, 2023

Gorgeous bag, described and photographed accurately. So excited to use her!

Date of experience: November 29, 2023