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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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Washington
1 review
0 helpful votes
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LV bag
November 29, 2023

Beautiful bag in excellent condition and arrived quickly.
Great communication

Date of experience: November 29, 2023
North Carolina
1 review
0 helpful votes
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Great as always
November 28, 2023
Updated review

Always great inventory, easy checkout and quick delivery. Delivery is best when ordering from one of the stores on your coast.

Date of experience: November 28, 2023

Always a great shopping experience
November 13, 2023
Previous review

Always a great shopping experience.

Date of experience: November 13, 2023

Great and easy
June 8, 2023
Previous review

Great and easy.

Date of experience: June 8, 2023
California
1 review
0 helpful votes
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Love FASHIONPHILE!
November 28, 2023
Updated review

FASHIONPHILE is the place to go if you're looking for any designer goods!

I've never encountered any issues with my order(s) or the shipping… As a matter of fact, they package your order with care along over a FASHIONPHILE dust bag and a cute nail file as an added on gift!

Service is impeccable, I love that they have 'Live Chat' services with agents ready to assist if you have any inquires on the item(s) they carry.

Date of experience: November 28, 2023

Easy, fast, and efficient
June 9, 2023
Previous review

Easy, fast, and efficient.

Date of experience: June 9, 2023
Texas
1 review
0 helpful votes
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Best experience
November 28, 2023

Called to get clarification on the condition and the personal shopper was amazing!

Date of experience: November 28, 2023
Illinois
1 review
0 helpful votes
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Amazing experience
November 28, 2023

The bag looks like new! The "excellent" condition rating was spot on. I had to call customer service because of a credit card issue, and everything was fixed right away. The bag arrived SUPER fast, signature required. It was a great experience all around! I will definitely use Fashionphile again in the future!

Date of experience: November 28, 2023
District of Columbia
1 review
0 helpful votes
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Addictive
November 28, 2023
Updated review

The prices, customer service, inventory.I can't stop shopping with y'all. I don't really patronize other sites anymore cuz I get such good deals with Fashionphile.

Date of experience: November 28, 2023

Love the inventory, the prices, and everything!
October 17, 2023
Previous review

Love the inventory, the prices, and everything!

Date of experience: October 17, 2023

My items are constantly evolving with Fashionphile!
May 11, 2021
Previous review

My items are constantly evolving with Fashionphile! They are easy to deal with and have great service and options.

Date of experience: May 11, 2021
Pennsylvania
1 review
0 helpful votes
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Beatiful
November 28, 2023
Updated review

This Tiffany bracelet is so beautiful. It's authentic and perfect for me.

Date of experience: November 28, 2023

Wouldn't allow me to put on reserve
November 26, 2023
Previous review

Wouldn't allow me to put on reserve

Date of experience: November 19, 2023

Love this site
May 3, 2023
Previous review

Love this site

Date of experience: May 3, 2023
South Carolina
1 review
0 helpful votes
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Added a Louis Vuitton Speedy B25 Fall for You to my collection. It was from last year and no longer available in stores. It was in almost new conditio, and I got it under retail. Very happy with this purchase!

Date of experience: November 28, 2023
New Jersey
1 review
0 helpful votes
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Better than I expected
November 28, 2023

Omg! My handbag arrived in time, well packed, and it even more beautiful and the condition that was on the website was not correct! It says very good, but when I inspected I rated as excellent! Not one scratch on it, no marks. It actually looks brand new. Can't wait to get my next one!

Date of experience: November 28, 2023
Ohio
1 review
0 helpful votes
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Christmas present
November 27, 2023

Excellent! Love,Love my new purse! Great job! The condition was better in person then what it said on line! So Beautiful! I had a great experience with Fashionphile I am a forever customer!

Date of experience: November 27, 2023
Pennsylvania
1 review
0 helpful votes
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Forever Valentino
November 27, 2023

The shopping experience was easy and I enjoyed looking at the selection.

Date of experience: November 27, 2023
New Jersey
3 reviews
0 helpful votes
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Puff, Puff
November 27, 2023
Updated review

Love being a repeat customer! Website is user-friendly.

Date of experience: November 27, 2023

Green shopping with Fashionohile is always a winning...
November 4, 2021
Previous review

Green shopping with Fashionohile is always a winning experience!

Date of experience: November 4, 2021
New Jersey
1 review
0 helpful votes
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Handbag
November 27, 2023
Updated review

Good website and shipping on time, thank for the service,

Date of experience: November 27, 2023

Easy to find what we need
March 4, 2023
Previous review

Easy to find what we need. Good website

Date of experience: March 4, 2023

Easy shopping
February 7, 2023
Previous review

Easy shopping. Website very good.

Date of experience: February 7, 2023

Good website
June 23, 2022
Previous review

Good website. Good shipping

Date of experience: June 23, 2022

Good website easy to place order
November 12, 2021
Previous review

Good website easy to place order

Date of experience: November 12, 2021

Easy to order
September 27, 2021
Previous review

Easy to order. Good website

Date of experience: September 27, 2021

Good website
July 11, 2021
Previous review

Good website.

Date of experience: July 11, 2021
New York
1 review
0 helpful votes
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Perfection
November 26, 2023

I've been shopping select items from Fashionphile for about 1y and a few months. I've ordered a lot of stuff from Fashionphile and have not been disappointed yet. Their condition ratings of merchandise sold can totally be trusted! I'm a fan of only shopping items that are listed as "excellent" but I have heard from several people that even items listed as "very good" are actually excellent

Date of experience: November 26, 2023
Missouri
1 review
0 helpful votes
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Fantastic experience
November 26, 2023
Updated review

Fantastic as always, delivery on time with my item quality intact as seen on site. Fashionphile is my go to place with quality experience each time I shop there.

Date of experience: November 26, 2023

Fantastic, on time delivery, l love my bag and can't wait to rock it.

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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Love my YSL TOTE!
November 26, 2023

Seamless experience! Tote I beautiful and as pictured and described.

Date of experience: November 26, 2023
California
1 review
0 helpful votes
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Great find!
November 26, 2023

I was hesitant as a first time buyer on a used bag. Felt very lucky to find one basically like new. I hav the ame Ysl Purse and have used it for a handful of times and both purses look the same.

Date of experience: November 26, 2023
California
2 reviews
0 helpful votes
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The Dior is too small but in great condition.
The Gucci is the one i have been looking for but not available in any store store, thank you Fashionphile for having it avail. I love the red trim on the side.

Date of experience: November 26, 2023
North Carolina
1 review
0 helpful votes
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Exceeded my expectations!
November 26, 2023

I carefully reviewed each photo online as I have never purchased luxury pre-loved goods online before, only in person.

I must say that the bag arrived even better than expected! There were a few noted items I could not identify without a magnifying glass.

I am so pleased with my purchase and will definitely buy from FASHIONPHILE again!

Date of experience: November 26, 2023
New York
1 review
0 helpful votes
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Thank you
November 26, 2023

Great, the bag was actually in better shape
Then i thought it would be

Date of experience: November 26, 2023