Sitejabber Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILEReviews 10,192

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
How would you rate FASHIONPHILE?
grey star
grey star
grey star
grey star
grey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,334 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Garth R.
Unfollow Garth R.
Share Review
Report Review

Better than expected!
November 26, 2023

Excellent Selection, handbag actually exceeded expectations.

Date of experience: November 26, 2023
Alabama
1 review
0 helpful votes
Follow Brandi T.
Unfollow Brandi T.
Share Review
Report Review

Satisfied Customer
November 26, 2023

Shopping was great! My purchases is definitely 10/10.

Date of experience: November 26, 2023
Virginia
1 review
0 helpful votes
Follow Jiordan V.
Unfollow Jiordan V.
Share Review
Report Review

Even better than expected!
November 26, 2023

The website made it easy to find what I was looking for, and the pictures showed the item from all angles so I got a good sense of the quality and wear. I had been on the hunt for a small black Celine Trio bag from the Phoebe Philo era and this seemed to tick all the boxes in terms of size, color, year, wear, and cost. When it showed up, the condition was even better than I had hoped. Great overall experience, I am very happy with my purchase!

Date of experience: November 26, 2023
Washington
1 review
0 helpful votes
Follow HM O.
Unfollow HM O.
Share Review
Report Review

Great experience
November 25, 2023

What a surprise! My first purchase from fashionphile is successful. It looks excellent, more like new, even though the website says that it is in very good condition. I am soooo happy with my experience with fashionphile.

Date of experience: November 25, 2023
Texas
1 review
0 helpful votes
Follow Lilly J.
Unfollow Lilly J.
Share Review
Report Review

Sold me a fake don't but from here
December 2, 2023

The item listed vs what was sold to me was a fake very unhappy don't by from here they will scam you!

Date of experience: November 25, 2023
Florida
1 review
0 helpful votes
Follow Mckala I.
Unfollow Mckala I.
Share Review
Report Review

Amazing quality
November 25, 2023

Fast shipping & the bag looks just like the photos! Can't wait to purchase more

Date of experience: November 25, 2023
Georgia
1 review
0 helpful votes
Follow JOY S.
Unfollow JOY S.
Share Review
Report Review

Valentino Grey Handbag
November 25, 2023

Bag was an excellent condition. Very pleased with the purchase.

Date of experience: November 25, 2023
California
1 review
0 helpful votes
Follow New X.
Unfollow New X.
Share Review
Report Review

Bracelet
November 25, 2023

Amazing! First time ordering from here and it's amazing!

Date of experience: November 25, 2023
Canada
1 review
0 helpful votes
Follow New M.
Unfollow New M.
Share Review
Report Review

Great experience from purchasing to receiving the item. I have been a dedicated Fashionphile customer since 2013.

Date of experience: November 25, 2023
Washington
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

Excellent products!
November 25, 2023
Updated review

Item arrived on time and was just as described.
Will definitely order from them again.

Date of experience: November 25, 2023

Super easy!
December 2, 2022
Previous review

Super easy!

Date of experience: December 2, 2022

Love love Fashionphile
November 24, 2021
Previous review

Love love Fashionphile

Date of experience: November 24, 2021

I absolutely love shopping here!
September 24, 2021
Previous review

I absolutely love shopping here!

Date of experience: September 24, 2021
Pennsylvania
1 review
0 helpful votes
Follow Susie F.
Unfollow Susie F.
Share Review
Report Review

Fair and fast
November 25, 2023

The pricing I've experienced so far is more than fair and the shipping speed is super fast!.

Date of experience: November 25, 2023
Illinois
1 review
0 helpful votes
Follow Jamie M.
Unfollow Jamie M.
Share Review
Report Review

Awesome experience
November 25, 2023

My purchase was promptly delivered; expertly packed; everything was as advertised. I couldn't be more thrilled. Will definitely be a repeat customer.

Date of experience: November 25, 2023
Michigan
1 review
0 helpful votes
Follow Maureen J.
Unfollow Maureen J.
Share Review
Report Review

Love my Keepall 45
November 25, 2023

Great and fast. Love that its using AFFIRM. Would love to order another one.

Date of experience: November 25, 2023
New Jersey
2 reviews
0 helpful votes
Follow Heather M.
Unfollow Heather M.
Share Review
Report Review

Hermes watch
November 24, 2023

Excellent find and easy shopping experience. Quick shipping and a gorgeous watch!

Date of experience: November 24, 2023
Ohio
1 review
0 helpful votes
Follow Hillary N.
Unfollow Hillary N.
Share Review
Report Review

Excellent Customer Service!
November 24, 2023

I sold a bag on Fashionphile and received payment in a timely manner. That same day I purchased a bag and received it within 2 days and the condition was even better than I expected. This was my third time both selling and buying on Fashionphile and they are fantastic to work with.

Date of experience: November 24, 2023
Virginia
1 review
0 helpful votes
Follow Tracey L.
Unfollow Tracey L.
Share Review
Report Review

Love it.
November 24, 2023
Updated review

This is my second purchase. So far I have been pleased. The item arrived quickly and exceeded my expectations.

Date of experience: November 24, 2023

Quick and easy
April 7, 2023
Previous review

Quick and easy. Lots of great items.

Date of experience: April 7, 2023
Rhode Island
1 review
0 helpful votes
Follow Mekka O.
Unfollow Mekka O.
Share Review
Report Review

Love the bag
November 24, 2023

I saw absolutely no flaws. It was in excellent condition, brand new!

Date of experience: November 24, 2023
Texas
1 review
0 helpful votes
Follow Nay H.
Unfollow Nay H.
Share Review
Report Review

Stains
December 1, 2023

There was more stains and smells on bag then described.

Date of experience: November 24, 2023
Hong Kong
1 review
0 helpful votes
Follow New W.
Unfollow New W.
Share Review
Report Review

Good
November 24, 2023

Good good good good good good good gooooooooooooood

Date of experience: November 24, 2023
Virginia
1 review
0 helpful votes
Follow Valerie N.
Unfollow Valerie N.
Share Review
Report Review

Picture Was Deceptive
December 1, 2023

The LV purse that I purchased had multiple pictures which is what helped me to choose. The pictures included a mannequin with the purse on its shoulder. The purse was large and the exact size I wanted. This was based on the picture. When the purse arrived, it was half the size. MUCH SMALLER than i expected.

I went back and read through the description and yes, I saw the dimensions. But at the time of purchase, the pictures were my focus. I was so disappointed in the tiny purse for $1,800!

Please read EVERYTHING CAREFULLY and pull out your measuring tape regardless of what the picture depicts.

Date of experience: November 24, 2023