Overview
FASHIONPHILE has a rating of 4.8 stars from 8,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FASHIONPHILE most frequently mention excellent condition, customer service and great experience. FASHIONPHILE ranks 1st among Consignment sites.
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Browsing Fashionphile I couldn't help but purchase the cutest Chanel bag. They made the process very secure and swift. The item arrived well packaged and exactly as described. So happy with my purchase!
It is as if I have been transported back in time purchasing this bag for the first time. It really is in "Excellent " (Brand new) Condition. I am extremely happy with this purchase.
Thank you FashionPhile😊
The bag I purchased was priced very well given the condition. The vintage bag had virtually no wear so I was pleasantly surprised! Shipping was quick and the packaging was very nice. I will definitely make more purchases from this site.
These earrings are described as being 1.46 ctw but they are indeed smaller. They were made by VCA around the early 2000's, when VCA was making two versions —one larger, one smaller (this being the smaller of the two. VCA currently makes one 1.46 ctw version instead of the two. I expected these to be the same approximate size in appearance as they are described as being the same total carat weight.
I had been looking for a good, used LV Totally in Ebene for some time at a good price. The one I found here and received was better than described. TBH it was listed as worn and is really excellent...almost new. I couldn't be more pleased. This is my 2nd purchase from Fashionphile and I wouldn't hesitate to buy from them again.
I love it smooth and fast shipping the pendant is 37 mm small yet eye catchy. Very nice for a 23 year old young man like me elegant and prestigious. Nice experience I feel rich and comfortable.
Husband gave me the thumbs up for my purchase of Louis Vuitton Graceful PM from Fashionphile. I couldn't decide, and shopped website for weeks. Fashionphile offered me a considerable discount so I finally pulled the trigger. Box arrived very quickly. I enjoyed the packaging with confetti. Inside was the original box and dust bag to my bag. It was exactly as described on website. Very happy with purchase and will enjoy showing it off. Thank you Fashionphile!
I purchased some Dior bracelets, they look as good as new. I always go to Fashionphile when I am looking for luxury items. All of my purchases so far have been fantastic.
First purchase from Fashionphile and I got a great deal on a bag that was not only beautiful, but in excellent condition! So glad I found this website, I will be back!
In full honesty, I have been getting sponsored ads from FashionPhile, but have always been hesitant to purchase (who knows why?). The search is very concise and specific, which I found to be very helpful. I love the photos and the transparency of the condition of the items, which helps with the decision to purchase or not. The bag and wallet that I chose, was perfect and came very fast. Everything was as described in both description and photos. I will definitely purchase from you guys again! My only complaint with using Affirm is you have the choice to buy within a short period of time without any interest or choose a more affordable option (more months/payments) but with interest.
My experience wasn't the greatest when it came to paying off my purchase. I tried to put in card numbers multiple times and trued to pay with PayPal and it just kept loading so I didn't like this at at. The merchandise was great no problem there. Just the customer service not good
One of my favorite places to purchase pre-loved items and sell as well. Customer service is always top-notch. Items are always better than described. Highly recommend!
Always topnotch, not just the products but the customer service and overall experience as well.
The reason I bought this bag is because of its condition but when I received it it was no way close to the description.
It's was very used and wrinkled leather.
Very disappointed with false condition and description.
I have been shopping with you guys since 2015 and you never fail to provide the best luxury items. Love this new Chanel wallet. Looking forward for more!
I could not recommend fashionphile more. The bag was in perfect condition. Arrived quickly and securely. I will most definitely be doing more business here. Thank you so much!
This bag came in great condition, no noticeable issues or damage at all, only a couple slightly faint marks due to wear but other than that, pretty much a new bag! I'm in love!
The color and texture of the bag was drastically different from the same style bag I currently own in another size. It made me question whether the bag was authentic or not. It looked faded and the leather was not supple at all. However, it was rated as in excellent condition. I will sadly be returning it.
I had this wallet and it was stolen on a trip in 2020 right before covid. It was my favorite and no longer made. I have looked for years but never saw anything quality wise I would consider. I have always been hesitant about sight unseen and used but decided to go for it with the return policy and condition stated and it was completely on point. Great experience!
I was pleased with the ordering and shipping process. However, the necklace arrived very jumbled and knotted in a jewelry bag. Could be more professionally packed.
I could not be more pleased with my purchase. Bag was rated in excellent condition and it looks brand new. Cannot wait to give it to my daughter for her birthday.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
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- Carlsbad, CA, United States
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Business Highlights
- 100% authentic, guaranteed
- The largest selection of ultra-luxury
- Selling made simple. We pay upfront
Business History
But then, FASHIONPHILE is also so much more.
It’s the idea that what you want, can (and should) be yours. That luxury isn’t synonymous with hard-to-get and harder-to-pay-for. That without a doubt, there’s nothing better than the real thing. And that when we create sustainable, practical solutions — for even the most luxurious of things — we not only make life better but frankly, more fun.
As the very first ultra-luxury re-commerce brand of its kind, FASHIONPHILE is the brainchild of Founder and President, Sarah Davis. Like most of the brands we love best, FASHIONPHILE began in 1999, with little more than a good idea. In 2006, Sarah introduced business partner & CEO Ben Hemminger, who evolved the brand by expanding the collection and presenting it to a larger market. Over 20 years later, FASHIONPHILE is now one of the world’s top resellers of pre-owned luxury and the exclusive re-commerce partner of Neiman Marcus.
In the words of Geoffroy van Raemdonck, CEO of Neiman Marcus Group, “FASHIONPHILE’s hyper-focus on curating high-quality supply and providing best-in-class shopping experiences makes it the ideal partner.”
When Neiman Marcus calls you ideal, you blush and just, well, let it in.
Our promise to you.
Our customers don’t take promises lightly, and neither do we. The four you see here represent our deepest dedications, explorations, and well, our values at our core. We hope you take them to heart the way we have.
1. We make authenticity our first priority.
And we don’t just mean our handbags, although authentication of our products is essential and come first in all we do. It’s why we’ve literally written the book on authentication, and why our process is one of the most in-depth in the industry.
2. When we want something, we’re all in.
Most other resellers operate on a consignment basis. That means that when you sell a bag, you won’t receive a payment for the item until they sell it. Which could literally take weeks or even months — if ever.
At FASHIONPHILE, we like clean slates and clear terms. So to our sellers, we offer full buy-outs on nearly every item, with immediate payment processing after the item arrives and is authenticated. And to our buyers, we offer a 100% authenticity guarantee, point blank period.
3. The best service, always.
We provide many ways for you to buy and sell ultra-luxury to make your experience, well, luxurious. This includes free shipping and free returns (U.S. Only, see page for terms). Want to try something out but don’t want to commit? We have a BuyBack Program for that. Reserve Luxury Layaway which allows you to buy an item using payment installments over time so you can buy that must-have bag now even if you don't yet have all the funds available.
We know that shopping online can leave you wanting more detail about your future luxury purchase, that is why we have Personal Shoppers available for any questions that you may have about a particular item.
4. We value what’s unique in people, in pieces, and in perspectives.
There is no art — and indeed no fashion — without depth and range of perspectives, backgrounds, experiences, and tastes.
As our Founder herself so aptly put it, “the more diversity we share — in perspectives, in ethnicity, in skin color, in culture, in sexual orientation, in religion and in all aspects of life, the better the product we produce and the better we are able to serve our diverse customer base.”
In alignment with those values, we’re truly proud and a little humbled to say that over half of our staff are currently people of color. Their presence makes our team better, more creatively and culturally diverse, and more aligned with the people we serve.
And like every person (regardless of their differences), our entire team is always growing, learning, and improving. We actively seek ways to better serve our customers and community, especially those who are historically underserved. If you ever have a question or concern, about any topic, we’re here.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members