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FASHIONPHILEReviews 2,527

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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New York
1 review
0 helpful votes
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Awesome Experience.
February 24, 2022

This was my first purchase on the site. I absolutely love my item as well as how fast it was shipped. Definitely will be a long time customer.

Date of experience: February 24, 2022
Massachusetts
1 review
0 helpful votes
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Very happy!
February 24, 2022

Better condition than expected and speedy delivery!

Date of experience: February 24, 2022
Georgia
1 review
0 helpful votes
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They make it flexible for you to be able to make a payment

Date of experience: February 24, 2022
Virginia
1 review
0 helpful votes
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Great shoes
February 23, 2022

Beautiful shoes. Arrived quickly and nicely packaged.

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Clutch purchase!
February 23, 2022

After choosing the item I wanted I did research on FASHIONfile & was impressed to learn about their training with brands to authenticate their items. Once I received my purchase, the packaging was definitely a nice touch. I'm extremely happy with the whole experience.

Date of experience: February 23, 2022
New York
1 review
0 helpful votes
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Seamless
February 19, 2022

It was a perfect buying experience. The product was in pristine condition. I will definitely be shopping with FASHIONPHILE again. Xoxo

Date of experience: February 19, 2022
Michigan
1 review
0 helpful votes
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EXCEEDED MY EXPECTATIONS. WOW!
February 16, 2022

OMG!

Wow! This is my very FIRST but DEFINITELY NOT MY LAST Fashionphile purchase! I am SPEECHLESS! Lol this bag EXCEEDS MY EXPECTATIONS! The condition on the site stated "excellent" but this bag is LIKE NEW! I mean I put a flash light to it and I dnt see any visible signs of wear like at all! Hardware is perfect! Strap nice and clean, inside very clean! A slight mark on the front but it's so faint, Ima just say it's not even there! LOL! But no I just wanted to come back to say thank you! So I said let me email the sweet patient young lady that I spoke with the other day! Lol

Love my purchase!
Thanks again fashionphile!

Date of experience: February 16, 2022
Alabama
1 review
0 helpful votes
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Great
February 16, 2022

Perfect…item was in very good condition. Plan on ordering again from fashionphile.

Date of experience: February 16, 2022
New York
3 reviews
0 helpful votes
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Received order as described
February 6, 2022

Love it, received order as described,, will purchase again

Date of experience: February 6, 2022
Georgia
1 review
0 helpful votes
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I Always love FASHIONPHILE! Kudos to the team! I've done business with them for years and have never been disappointed. Highly recommend.

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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Beautiful Experience
February 1, 2022

I wasn't sure if my purchase was going to be under my high standards. I was happily surprised. After reading several reviews from business bureau, i was apprehensive and not confident.
If you sell them your handbag make sure that the label that is sent for UPS has the proper value of the item you are sending.
I would hate see people taking advantage.
Other than that i am very happy with my purchase.

Date of experience: February 1, 2022
Texas
1 review
1 helpful vote
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First time shopper
February 1, 2022

I am very happy about my purchase. It is exactly as described in the pictures. I had to speak twice with two customer agents as I am from Canada and staying in the USA for awhile. They were very nice both times. Some reviews say otherwise and this is not true! My parcel arrived earlier then expected, so that was a great surprise. The package it came in is so NICE. Makes you feel like you bought a brand new product, or better. Top notch is what I would rate this company.

Date of experience: February 1, 2022
Oman
1 review
0 helpful votes
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LV neverfull
February 1, 2022

So pleasant. Received the order and the package was so cute and the bag is so clean. Absolutely love it

Date of experience: February 1, 2022
New Jersey
1 review
0 helpful votes
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Perfect!
January 30, 2022

The overall process was relatively smooth. I'd say processing was a bit long, as I ended up calling and they let me know about the verification process. However the girl on the phone did say they'd have my order expedited and shipped by a certain date. That day came and went and three days after I called and asked and it seemed like the initial expedition wasn't put through as she said. I did eventually get my purse and it came in perfect condition.

Date of experience: January 30, 2022
California
1 review
0 helpful votes
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Beautiful
January 29, 2022

Better than described. It was my first purchase & I was pleasantly surprised. Nice packaging. Pictures were clear and accurate. So was description. I will use site again. Thanks

Date of experience: January 29, 2022
Michigan
1 review
0 helpful votes
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Best Fashion Website
January 23, 2022

I have been looking for this bag for over 2 years and finally found it for a great price at fashionphile. Delivery was quick. Very pleased!

Date of experience: January 23, 2022
California
0 reviews
0 helpful votes
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Amazing Bag! Amazing Service!
January 20, 2022

The beautiful LV Bag was just as described and better than expected! Fast shipping and great service!

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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Perfect round red Gucci!
January 18, 2022

My bag is gorgeous! It looks just like new to me! It was wonderfully packaged with little welcome goodies. And it all came in a timely manner.

Date of experience: January 18, 2022
Georgia
1 review
0 helpful votes
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Easy process, beautiful bag!
January 14, 2022

I had a great experience with FASHIONPHILE recently. The app is great and the quality of photos, authentication and due diligence they do was fantastic. The bag arrived a day early as well. I'll definitely buy from them again.

Date of experience: January 14, 2022
South Carolina
0 reviews
0 helpful votes
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Awesome
January 13, 2022

My purse was so beautiful! It was even better then what you describe! Thanks

Date of experience: January 13, 2022