Oh well 2 days free shipping from England is amazing. I am so happy with the bag. Will buy from Farfeth again.
I bought the (everywhere else sold out) Paul Stanley Puma sneakers on monday.
On tuesday they were delivered. Very well packed.
Very fast shipping, excellent and authentic merchandise. Great bargain, will add you to my favorite place to shop on the web.
Packed perfectly with tissue and ribbon. Super quick delivery arrived in <2 days despite the distance between Italy and Hong Kong
The jacket I ordered came perfectly packaged, everything was neat and was handled with care. Definitely coming back for more purchases!
Merchant said they will refunded my money once item was returned. I never received a refund after sending back the item.
It only takes 4 days business to received my order and i absolutely like it. Hope they have more discount events...
Excellent product and the fastest delivery ever. In two days i received my shoes at the best prive. Thank you Farfetch!
I ordered a pair of Jeffrey Campbell Litas, a type that I could only find here. The price was a bit higher than on other sites, but it was still the best along with the shipping, because I'm from Hungary, but JC is american. Plus this site was the only one, where my size was still is stock (EUR 40) in any types of Lita...
The shoes came from Italy, so I didn't have to pay any taxes or duties since we were both in US territory.
First I had problem with the paying, because the site temporary didn't work. I contacted them on Facebook, because I didn't want to pay for expensive international phone calls. They sent me the link to the online costumer service which I couldn't find. Before I could reach them, I tried to pay again (for like the 4-5th time), and the problem solved itself, the site worked again. (Maybe the servers were too busy?... I don't know.) So I made my payment by Maestro card, they did not want me to send my ID or passport copy or anything else.
They shipped my shoes right after I made the payment. I could track my package 4-5 hours later. I could see the whole way from Italy trough Germany and Austria to Hungary. It arrived on the estimated day, 5 days after it was shipped.
So I had a pretty smooth shopping experience, it might be cause we are both in US territory, but I enjoyed it anyway.
I recommend this site, especially if you are european.
Have a nice shopping! ;)
This site is my go-to destination for designer shopping. Why?
The products have consistently been authentic (unlike Amazon)
The products are pristine (not damaged or clearly used returns such as with Gilt)
The availability claimed is authentic (unlike the bait and switch tactics of the Outnet which frequently does not have advertised items in stock)
The selection is massive (unlike Moda Operandi)
The sales and specials are authentic (not a tease with worthwhile products excluded as in Gilt and the Outnet)
Far better website than department stores such as Neiman Marcus (Far more streamlined categorization of products, accurate descriptions, excellent pictures, clarity, simple to use)
Comprehensive selection with a wide range of items on sale (unlike many of the free standing flagships such as Saint Laurent in Chicago)
No sales pressure of in-store purchases
Reliable, quick delivery
Easy returns with no gimmicks
No hidden/added costs (Includes customs cost etc)
Helpful "you may also like" suggestions
And so much more...
The process was quick and efficient
Would have brought something else as well as my shoes but sizes were limited
Excellent service and received in record time! Love, love my comfy new Tods sandals!
Missing out if you don't purchase!
Got in my item within days from France. Genuine too. Absolutely loved it. Was as described and and smooth transaction
My dresses came nicely wrapped, as if they were a beautiful present. Deliveries came quickly from both Switzerland and Portugal.
Amazing delivery service, good packaging and have never disappointed me ever since my first purchase. You have one happy customer!
The clothes were shipped fast prices are great! They actually have there stuff in stock too which make things great!
Item received very soon, only within 2 days and in excellent condition. Full and accurate tracking of order. Highly recommended
My third order from Farfetch and has been completely flawless, items exactly as described, sizing is accurate and fast shipping.
Answer: In my experience, as far as genuine items go, yes. My recommendation to you is, research the store you're buying from, because your experience can be 0 or 5 stars depending who you're buying from. I bought a new Valentino bag and received an used one from a store called Gente Roma. Farfetch did nothing other than contact the store and politely reply back to me that there was nothing they could do about it! They made the sale, they're making money off me, off course they should have done something. Nope. I could return the bag, which was an option regardless. Gente Roma was so disonest about the condition of the bag, I was afraid they would blame me for sending back a used bag and only give me a patial refund. I felt my safest option was to keep the bag. On the other hand, when I bought a pair of Valentino shoes from Exelsior Milano my experience was flawless. From the fast shipping, to the packaging to shoes that had never been opened. Moral to the story: if Farfetch doesn't have to get involved, you're golden. If not, don't bother with them. Call the Pope or your credit card and dispute your charges instead. You'll have a better chance of getting something.
Answer: Maybe there is a 24 hour time frame to cancel your order after you made it but if that 24 hours frame has passed I'd try calling them. Their customer service can be helpful
Answer: Hello Gabriella, Thank you for reaching out with this important question. We are so sorry if you are finding that our pricing structure is not clear. Farfetch is a marketplace web site with a global network of over 400 independent boutiques. Products are sometimes available in multiple locations. When an item is sourced from multiple boutiques, the Farfetch catalog will always present the lowest price for a specified size. While we urge them to price competitively, the ultimate choice lies with our partner boutiques. Therefore, you may see variations as you click into size information for each product. Furthermore, prices will vary for different regions of the world. Please ensure that you have selected the appropriate country for your delivery address. You will see a small flag in the upper right corner. Clicking on this will allow you to select your country. We do hope that this information is helpful. Please feel free to contact us directly on +213-550-3798 or +44 (0) 20 3510 0670. We are reachable 7 days a week. If there is anything that we can assist you with, or if you have any further questions, please dont hesitate to get in touch. Warm Regards, Farfetch
Answer: Hello She, thank you for writing. Our Refer-a-Friend program reward alternates between 10% discount and a 50 USD gift code. The rewards are chosen at random. For full details on our Refer-a-Friend program, please consult http://www.farfetch.com/refer-a-friend. Warm Regards, Farfetch
Answer: It's a legit website and I purchased more than 5 times with Farfetch. Everything was good, authentic and the shipment was fast as well. I'm not sure how long it takes to ship to Singapore, but for my experience, I live in the US and it takes 3-4 days to deliver.
Farfetch has a rating of 2 stars from 1,824 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Farfetch most frequently mention customer service, credit card and wrong size. Farfetch ranks 252nd among Designer Clothes sites.