FanaticsReviews 3,945

Fanatics and NFLShop are the same SCAM company. They advertise "next day delivery" but apparently that means they will process the order next day and deliver it whenever they feel like, even if you pay $30 to have an item shipped overnight. They give you the REAL delivery date AFTER you have given them your money, and if you try to then cancel the order they tell you it's "too late" because it's ready being "processed," but you can return it. When you go to return it they charge you $10 for doing so. I'm eager to see if I will even get the remainder of my money back after they receive the return or if they will find a way to scam me out of the rest of it as well.

I ordered a limited medium eagles legend jersey and received a random xxl team shirt. Extremely frustrated, the jersey I ordered isn't even listed anymore. Was very excited to buy my first jersey in 15 years, only to be extremely let down. Hopefully they can reach out and make this right, because when my girlfriend called(she ordered it on her account) they told her the jersey was sold out(didn't say so on the site) even though when I ordered there was nothing to show that any sizes were sold out. I'm beyond frustrated

Washed a jersey once, and the name plate peeled off. Awful quality, and when I contacted them, they gave me the middle finger. Very poor company.

Spent over an hour putting together my sons Christmas gifts, Placed my order, payment processed, confirmation received, followed up immediately by an email saying the order did not process. They said they couldn't validate who I was! I don't think they have the products they are peddling available. I see my pending charge for the items I ordered so why the failure to authenticate?! They are worthless. Called the number to ask what happened to my order and they said I ;d need to authenticate who I was. Seriously! Have order online for years and never encountered this kind of problem. Wothless website!
Will never use them again!

I found out I had ordered the wrong size watch band when I gave the gift to a friend. I contacted Fanatics to exchange it for the correct size. I was told because it was sent directly from the distributor that I only had 30 days to return it. There was no exchange available through Fanatics. I suggest you do not do business with Fanatics.

So I bought a jersey over 2 weeks ago and apparently it takes that long to "process" my order. I called to cancel my order they said they can't cancel since it's gone to the "warehouse". So now I have to wait to get my jersey to return it. How stupid is that? DO NOT BUY FROM THIS COMPANY.! Wish I would have read all these reviews before I ordered.

I ordered a quarter zip for my son's birthday. It said that it ships the next day. It now says it will arrive Nov 9th. That is 2 weeks from my order. Needless to say I didn't have it on time for his birthday. Very disappointing service. Was not even notified of the delay!

Just buy resell cards. If your package says delivered and its not, good luck trying to contact someone. Company is does not care about customers. Live cvhat never working. And they have you on hold until you hang up ( 3hrs). Still havent talk to any1 smh. BUYSOMEWHERE ELES! DO NOT SHOP WITH FANATICS! 0 stars NOT 1

IF I COULD GIVE THIS SITE NEGATIVE ZERO STARS I WOULD. I ORDERED A HAKEEM OLAJUWON JERSEY FOR MY SONS BIRTHDAY ON OCTOBER 6TH AND WAS GIVEN NEXT DAY SHIPPING AT AN ADDITONAL COST AND WAS TOLD MY ITEM WAS TO BE RECEIVED ON THE 10TH. TODAY IS THE 31ST AND I STILL HAVE NOT RECEIVED IT. WHEN YOU CALL THEIR CUSTOMER SERVICE LINE NO ONE ANWSERS AND YOUR PUT ON HOLD FOREVER. WHEN YOU TRY AND TALK VIA THEIR ONLINE CUSTOMER SERVICE LINE YOU GET A RUN AROUND JUST ANWSERING THE SAME QUESTIONS OVER AND OVER AGAIN. I WISH I WOULD HAVE SPENT MY MONEY SOMEWHERE ELSE BECAUSE THEY HAVE NO RESPECT FOR THE CUSTOMER OUTSIDE OF TAKING THEIR MONEY AND TELLING LIES THAT THEIR GOING TO SHIP YOUR ITEM OUT THE NEXT DAY. THE BETTER BUSINESS BUREAU SHOULD TAKE A LOOK INTO THEIR PRACTICE BECASUE AS FAR AS I AM CONCERED THIS IS FALSE ADVERTISING. TAKE MY ADVICE, SAVE YOURSELF A HEADACHE WITH THIS COMPANY AND DO NOT BUY FROM FANTATICS TRY LIDS OR ANY OTHER STORE. FANATICS IS HORRIBLE!

I order 2 UCon hoodies a couple hours apart, for my wife and daughter. 1st day Penn hoodie, 2nd day Green Bay Packer T shirt. My daughter really wanted to wear her new hoodie to school for Fan Day. Her heart is now broken

I purchased and item on 10/19/22 and I waited until today, 10/28/22 to check on it. I was told it was delayed, but no one bothered to let me know this. I just chatted with their customer service and I requested a refund. They of course told me that someone would contact me within 72 hours about this. I get the feeling i won't ever get my money back, but it is a lesson learned. I have stupidly shopped here multiple time and have always had something happen that left a sour taste in my mouth. I will never shop here again. Avoid them at all costs

Live Chat is constantly down. If you call them there is at least a 45 min wait. There is no email to contact them. I purchased lots of item from them, but after this last order, I will not be shopping them in the future.

I ordered the wrong size hockey jersey and promptly shipped it back. I have heard nothing from fanatics! This order was delivered to me on June 7th. 2022. Impossible to talk to someone regarding this matter. I guess I'm out 200 dollars. Never again.

I hadn't heard of them before and I was concerned due to the reviews on here. I took a chance and had no problems. Shipment came very fast. I've ordered 3 shirts for myself and 2 for my significant other and they have been great! I didn't need to size up as much as I did though. Also, I found out they are located in a small town next to me. I like supporting local businesses.

I placed an order Thursday October 20 around 1pm. Both items said they'd ship within 1 day! I then paid $27.95 for one day shipping. First one package shipped. Then mysteriously the tracking number was invalid. Called them they blamed it all on UPS whom I work for & I Could see that we never had received the package. 2nd package shipped Friday. Yet here today is Saturday & my packages are not arriving until Monday after 7pm. How us that next day shipping? This company is a joke and so is their customer service. Will never get my business again..