FamilyTime has a rating of 2.2 stars from 222 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FamilyTime most frequently mention customer service, free trial, and credit card problems. FamilyTime ranks 103rd among Parenting sites.
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I disagree with the negative reviews. The app is user-friendly and provides great value for its cost. I have had no issues canceling my subscription, and customer service has been responsive and helpful whenever I needed assistance. I would recommend this app to any parent looking for a reliable solution to streamline their tasks.
I have been chasing a promised refund since Nov 2020. Even if the app doesn't work, they will keep your money! Over 150 emails back and forth with the same reply template advising it was being refunded. They also try bribe you to not put a bad review up. See SOME of the many times they told me my refund was coming Do not join these scam artists!
I disagree with the negative reviews. The app is user-friendly and provides great value for its cost. I have had no issues canceling my subscription, and customer service has been responsive and helpful whenever I needed assistance. I would recommend this app to any parent looking for a reliable solution to streamline their tasks.
FamilyTime gave me my peace of mind. I work in double shifts and it keeps me updated about where my kids are what they are doing in point in time and when they reach back home. Two things I like most about this app is its SOS alerts and auto check ins and checkouts which I receive whenever they enter and exit places. I think with the payment of couple of bucks I'm getting a lot for locating my family. Well now I can understand why its GPS tracking specs are at hype on social media. I'd say you should definitely try it.
I recently purchased this app to help monitor and control technology use on my kids phones. It is amazing. So many ways to help control time, usage and safety! I have had a few questions and customer service has been super fast and helpful! Highly recommend this app!
I have just started using this product to control my son's online time, and by mistake I selected 2 products which were charged on my credit card. I contacted the support team and there was immedate help and solution for my issue. As for the product so far so good, lot of great options in it to be still discovered. Great work! Thank you!
I was having trouble syncing my chromebook, phone, and child's phone (androids) After talking with RICK (very courteous & helpful) I sent some screenshots & he helped me resolve everything. In the end, going directly through their site is best for managing settings on the parent side and also downloading from there on the child's phone. Past: Perfect, again! I had a silly question and Marc helped me immediately with professionalism and kindness. Strongly recommend.
I can see exactly where my kids are, block any apps I don't want them to use (a feature I am in and out of multiple times a day) monitor calls and texts, and tons of other stuff! Plus they have fantastic customer service! After trying multiple parental control apps I liked this one the most. It is on all my kid's phones. I would highly recommend it!
I had some problems with Familytime app, but I got help immediately to the chat and all problems was solved easily. Many thanks and 5 start to support team. Great job.
Excellent app. So happy I can always find my kids and see what they are getting up to on their devices. Excellent customer service too through live chat.
Awesome app. Its a must with today's advance technology. It allows the parent supervise and have the upper hand in what is going on with your child's electronic devices. With an android device it let's you see everything in real time. Its a must have. Highly recommend it.
Products used:
Premium service
Very helpful chat support. Really appreciate the ability to handle things over online chat.
Thanks!
I have just started using product of FamilyTime. Their Parental control app for Android phone has been a life savior. It was easy to subscribe with 3 days trial period, easy to install and configure. Support has been great aswell. I was about to reach out to Support rep with in 1 min. Support was awesome.
Awesome app, everything you need to keep an eye on your childs daily activities on their electronic devices. Great Tech Support they are there to assist and resolve any problems you may have with the app. 24/7. Highly recommend this app.
I got good advises on how to install the app and how to make sure it works and won't be deleted on child's phone. Works limited when ipohe and android connection but works and is absolutely worth it.
Tip for consumers:
Ask for private help through chat in any questions.
Products used:
Familytime
Awesome! I love this app! I have been using this for 2 yrs now and I'm renewing in another week to make it 3. I will continue using this app as long as its available
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This App is brilliant. It runs smoothly and provides all the basic security features I need. The premium version gives more in less money as compared to other parental control apps out there. Lessens your worries whenever your kids are out and about. This app has survived one phone upgrade to software releases and countless attempts by my children to bypass the app.
I used chatline to speak to Marc. He answered my concerns quickly and clearly. He offered me a discount too which was a pleasant Christmas surprise. Would recommend the chat if you have needs or concerns with the product.
Marc was very helpful. He was available immediately and answered all of my questions. Professional and courteous. Thanks!
Just got this and it is blocking everything that I need it to. The functionality is awesome. Needed to upgrade to premium so I could view texts, the chat support responded quickly and was very helpful.
I have been using this service for almost a year now. On the couple of occasions, I have needed to reach out to the company for support they have been outstanding. The chat support is quick and easy.
Contacted Chat service. Was prompted quickly and kindly. Request was handled with now issues. Great service.
Great app and great service. Very useful to take care the kids. Thank you for the support and the help.
Truly enjoyed the app. It works great with Android devices. It had a few glitches but nothing that could not be fixed. The support team is awesome. They help you everyway they can to resolve issues. Thank you Family Time
Good application, helped to manage and control kids phones and tablets.
Good and quick help via chat.
FamilyTime is a leading parental control app for Android Phones, iPhones, Android Tablets, iPads, and Fire OS devices. Monitor and track your child's phone activity and limit screen time.