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FamilyTime Reviews Summary
FamilyTime has a rating of 2.1 stars from 228 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FamilyTime most frequently mention customer service, free trial and credit card. FamilyTime ranks 92nd among Parenting sites.
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I have just started using product of FamilyTime. Their Parental control app for Android phone has been a life savior. It was easy to subscribe with 3 days trial period, easy to install and configure. Support has been great aswell. I was about to reach out to Support rep with in 1 min. Support was awesome.
Customer service was wonderful. But product does not do everything it says it does for Apple/iOS devices.
I have just started using this product to control my son's online time, and by mistake I selected 2 products which were charged on my credit card. I contacted the support team and there was immedate help and solution for my issue. As for the product so far so good, lot of great options in it to be still discovered. Great work! Thank you!
Awesome app. Its a must with today's advance technology. It allows the parent supervise and have the upper hand in what is going on with your child's electronic devices. With an android device it let's you see everything in real time. Its a must have. Highly recommend it.
Support during installation was very fast und useful. Will recommend it!
Communication via Chat was very well!
Excellent communication with the customer service agent. He was very knowledgeable and also sent me a discount code that was valid for 30 days so I can try the app!
Fast, helpful and polite service. We could solve all the problems via chatting in a short time. Thanks!
Had a few questions about Android, support was friendly, helpful and very responsive. Android has a ton of restrictions with this app, please keep that In mind
Excellent chat support. The support is worth buying the app alone. Installation is quick and effortless. That's how a software should be developed and distributed
Estoy especialmente impresionado con la calidad y rapidez del servicio recibido. Mi más sincera felicitación a Sara Jones y la atención recibida. Gran profesional.
I have been using this service for almost a year now. On the couple of occasions, I have needed to reach out to the company for support they have been outstanding. The chat support is quick and easy.
Very good app and perfect Chat Support, Special thanks to Marc Jaeger for his help. Therefore, I recommend that all visitors to get this app and rest easy about yor child.
Rick Foster was Helpful, Patient and Responsive during my Chat request for closing my account. His quick responses kept the chat flowing and we were able to resolve my issue. An exemplary Support experience.
Very helpful, had a few questions about iOS, rep was friendly, helpful and very responsive. IOS has a ton of restrictions with this app, please keep that In mind
I used chatline to speak to Marc. He answered my concerns quickly and clearly. He offered me a discount too which was a pleasant Christmas surprise. Would recommend the chat if you have needs or concerns with the product.
App is easy to use and the customer service representative are amazing. Their quick response and precision to queries is amazing. I recommend this app
GREAT CUSTOMER SERVICE, REPRESENTATIVE WAS VERY HELPFUL AND QUICK TO RESPOND. LOOKING FORWARD TO USING THE APP!
Have had it for 3 years, today i've renewed it and thanks to Marks support I've managed the renewal process in a very smooth way!
Great customer service. Responded immediately. Been using familytime for 2 years and happy with user friendliness.
Pomoc zaoferowana na czacie bardzo pomocna i rzeczowa. Pan Rick Foster dokładnie wytłumaczył w czym leży problem i jak z nim sobie poradzić.
From the business
FamilyTime is a leading parental control app for Android Phones, iPhones, Android Tablets, iPads, and Fire OS devices. Monitor and track your child's phone activity and limit screen time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members