Family Dollar

I purchased 3 rugs on 11/19/22, in which I paid cash for them, I discovered the rugs were too big for the area I needed them for. I returned the rugs on 11/20/22 & was informed by the cashier that because of the amount of the refund $32.94, it would have to be refunded to me on a gift card because it was more than $5, I was confused because I paid cash & the items were returned unopened within 24hrs. It was verified with the manager; Now I am FORCED to come back to Family Dollar to spend that amount of $. The rugs were what I needed at the time, that doesn't mean that I need anything else at that amount, why is this Family Dollars Policy, what is the rationale behind it? Family Dollar makes it hard to reach anyone in customer service, I wrote them, I'm still waiting on a response. If any customer or potential customer reads this complaint, If you think you may have to return anything for Any reason & you pay CASH for it, Make sure it is NOT over $5 or they will give you a Gift Card, Buyer Beware.

I found the employees were cheerful, and gladly helped me find what I needed. The store was very clean, and organized.

I enjoy shopping here. I like the store and I am able to shop here. They are cheaper than other places

JUSTICE FOR JAHEIM MCMILLAN, JUSTICE FOR JAHEIM MCMILLAN, REVEAL THE CCTV FOOTAGE, REVEAL THE CCTV FOOTAGE. JUSTICE FOR JAHEIM MCMILLAN. JUSTICE FOR JAHEIM MCMILLAN, JAHEIM MCMILLAN.

Great location kind staff huge variety to choose from very clean store climate control top of the line

You already know what this is about.release the footage.what happened is horrible and you shouldve released it by now so. Go ahead release it.

This is the definition of bad customer service, it's sad when you have to wait to spend money! The time is now 8:07a and the store opens at 8am and yet the employees will not open the door please see attached pic. Lights are on but the employees are hiding in the back of the store I guess? It is now 8:10a yet no one will come open the door it is now 5 of us waiting to go inside this family dollar if you don't believe check your cameras family dollar your employees do not want to work! One customer just left to go to Walmart lol if these are the kind of people family dollar uses to work in their stores I guess we will be seeing more Dollar Tree Stores taking over these sorry stories and now a second customer has left so sad Family Dollar do yourself a favor hire employees that are willing to work and open your stores on time, because if you don't Dollar Tree will be replacing a lot more of Family Dollar stores! The time is now 8:17a and no one has even made an attempt to come open the door and yet we're still standing outside! I'm gone Family Dollar sucks p.s. if you don't believe check your cameras from 8:00a to 8:20am, guess what another customer has gone what a sorry excuse for a business. I AM SO DONE WITH FAMILY DOLLAR!

I went to store#******* in powder springs ga and I don't know if the lady(tall slim, African American with glasses) was pissed because she had to come from the back of the store to check me out, but I got $10 cash back. When she hands me my receipt and cash, she states very RUDELY and sternly that for future reference we don't give cash back. Now I did not see the sign and made a honest mistake, I tell the lady that she did not have to be so rude about, she then states that I didn't know how to take criticism, that was not criticism(that just being rude) and I told it was not what she said but how she said it. She then proceed to tell me that she would say whatever she wanted and I could get out of her store, I tell her then that I was going to contact corporate she states she didn't care about the either that I need to get out. I did tell her I would come back when she was there and ask for cash back again just to piss her off and again she told me to leave. I left but I will NEVER go back to that store and I hope someone with corporate is reading this because that employee is RUDE UNPROFFESSIONAL and needs more customer service training. I would never tell anyone to go to this location, I would give it a ZERO star if it would let me

The price you see posted on the shelves may not be the actual price that rings up at register. BEWARE!

I purchased Hostess donettes on September 05,2023 in Georgetown, Tx. But the expiration date said May 25,2023. That's like 3 and 1/2 months old. SMH

Release the body cam vintage, unedited. Show what actually happened to Jaheim Mcmillian. He was 15! He didn't deserve to die

The last time I was in the store I had seen some desk lights. I came back to the Yucaipa Family Dollar with my granddaughters so one could pick out a light for her desk. I couldn't remember what isle they were on so I asked the woman(Elizabeth) who was behind the counter where the desk lights were at. She said "I'm not understanding your question". So I said, a light for a desk, and then noticed that there was one in the corner of the store just past the counter and it said lamp on it. So lamp, light, same thing. So I said here is one right here. She said OK. And I said the last time I was in, another employee and shown me more on an isle with different colors and if she could show me where they were as I had forgot what isle they were on. She said walk a couple of isles down and go right and you will see them. I asked if she could show me and she no that she was busy. There were no customers at the register and another employee behind the counter, and I guess that started it. I said you don't look busy. She said you do not know how busy I am. With employees like that no wonder why your store reviews are so low. What happened to customer service. Then she started arguing with me and asked me and my seven year old and four year old granddaughters to leave the store. So we left the store without buying anything. The employees name is Elizabeth, and she was very rude. Every time I have been in the store there are always different employees. I guess good help is hard to find, and that's to bad. It is nice when you go into a store and see the same faces and helpful employees who don't want to argue with you.

The Family Dollar/Dollar Tree in Bryson City refuses to let anyone use their restroom. Guess they don't need my business. Walmart here I come.

MY NAME IS CARLTON KNOWLES ON 07/19/2023 AT 1000AM I WAS SHOPPING IN THE STORE I ASKED TO USE THE RESTROOM THEY REFUSE TO LET ME USE THE RESTROOM.MY # IS *******362