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FacebookReviews 1,680

1.9
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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
429
value
393
shipping
257
returns
240
quality
363
This company does not typically respond to reviews
California
1 review
0 helpful votes
Follow Ronald F.
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My withdrawal requests are always cancelled by someone on their end.Since all of the numbers they use are outbound only, it is regrettably almost impossible to call anyone. I reported and R /O/ /C/ K/ P/ I/ L/ E/ L****C/ O /M. Took up my matter, where I was assisted, after a protracted and futile email exchange with their customer service representatives. They are also incompetent. Recouped my investment and profit in a matter of days.

Date of experience: May 22, 2025
Ohio
2 reviews
0 helpful votes
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Every member of the Board of Directors should be in prison. They delete the accounts of people who do not follow communist ideology.

Date of experience: March 13, 2025
Arkansas
30 reviews
142 helpful votes
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I had to DELETE my account there tonight because some stupid useless AFRICAN scammer SHARED my pic without MY permission. I have had to report so damn many scammers and spammers there it ain't funny, but their so-called "support" did NOT remove the dang profiles. DO NOT USE THIS CRAPPY "SOCIAL MEDIA" SITE/APP. Thanks, everyone.

Date of experience: May 9, 2025
Egypt
8 reviews
4 helpful votes
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When rude people comment on your comment and then I replay back facebook delete my replay and leave these rude comments! Facebook is so corrupted

Date of experience: May 7, 2025
West Virginia
24 reviews
41 helpful votes
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After spending several days of trying to login and having Facebook send me a code that just looped you to login again I finally figured out that META does not like my posts about TRUMP. You can see the geek behind Trump at all events. So this is now a TRUMP outlet. Everyone LOGOUT and go elsewhere. Finally they send me an email to appeal. Like it is a court or something. I thought it was a social thing but I guess not. After twenty years of their BS I am done. If you have been going through the same thing please cancel your page. Not worth it. They block, edit and censor all you do now. Wait till the DEMOCRATS regain the country in two years and let's put all these censors, haters and sycophants of TRUMP in ALCATRAZ. GOOD BYE FACEBOOK AND META>. I am sorry you hide behind the page and not just tell someone that you are blocking them. You know it is censorship and now live with it.

Date of experience: March 31, 2025
Canada
2 reviews
0 helpful votes
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Okay! I was testing this site Maturing Maples from Facebook. To see if this is for real or fake! I hate to say it guy's or Woman. It's a total scam. Yes there are a lot by percentage 90% are naked people and that 10% wearing clothes. So the first thing when you make your BIO. You can check them out and give 5 flirts NO messages. If you want to message. They give a special rate 1 time of 3.75$ with 3 messages. After that your on your own. I have some photos as proof. That it's not about getting between legs! But it's about taking your money. So I have 3 profiles that they try to keep your wet legs going. So I pay'd in 2 times! A Total of 13 credits. In that 13 credits. Like I said. They keep you going and not true for sex. They don't have membership. It's pay what you want. So everyone! Keep those legs closed..

+1
Date of experience: May 2, 2025
Connecticut
1 review
1 helpful vote
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I have never used any authenticator app, never linked it to my account, however, for some reason in order to login I need to put the code from authentificator app and cannot login using my password, knowing myDateAff. Com to account.
When I try to regain access and sent them my documents there is always "technical error, try again". When I tried to so it using my phone they don´t allow me to choose my actual phone to get verified, they only want to send sms to the phone I used in 2019! Though my new phone is now linked to my account.
It´s just horrible experience. I hope the support will contact me, if they exist at all. Cause I cannot find a way to contact them without acceding my account.

Date of experience: April 26, 2025
Nigeria
1 review
0 helpful votes
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Facebook posting
April 20, 2025

It's funny how you are barred from posting for unnecessary reasons.
Sometimes you will get message you can't post for some hours or days

Date of experience: February 13, 2024
Egypt
1 review
0 helpful votes
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Without any warning, without any right to appeal! This bullsh***t platform blocked my account after I posted a posts campaign to my YouTube channel, because it was the same link to my channel they suspected it was spam and just decided to block the account! What an arrogance, cheap performance they have reacted!

Date of experience: April 11, 2025
New York
6 reviews
4 helpful votes
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I tried to add an E-mail contact address to my account and, upon following the instructions to the letter, got the trash result shown below. Meta is a multibillion dollar (if not more) company and they can't even get the basics right as shown here.

Date of experience: April 10, 2025
Germany
1 review
1 helpful vote
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Scam website!
March 31, 2025

- Demanding your real info.
- Selling your real info.
- NO customer service, ONLY "help" pages that send you in circles.
- Start page littered with spam and scams.
- Randomly claiming your password is not correct but it wasn't changed either.
- Randomly demanding you log on with another device, and then one more extra device, and another, how many internet devices are you expected to own to access your account?!

Date of experience: March 31, 2025
Iraq
1 review
0 helpful votes
Follow WLLAT J.
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Appeal -
Dear Facebook Team,
I am writing regarding my account, which is currently under review. I have submitted the requested documents to verify my identity and ensure compliance with Facebook's policies. This account holds significant personal and professional value for me, and I rely on it for important communications and information.
I kindly request you to expedite the review

+5
Date of experience: March 27, 2025
Ohio
1 review
0 helpful votes
Follow B H.
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I no longer feel safe on facebook, my husband's facebook got duplicated & my sister's today, me & my husband wrote facebook there words I don't see a problem with that account, well yeah I do, don't know what these people are doing or what there using people's accounts for. Facebook is useless & they don't care about anyone.

Date of experience: February 15, 2025
Norway
2 reviews
1 helpful vote
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Pietro Cuccia portrays themselves as Italy's oldest shipbroker, but is run out of Dubai. I entered into a rental agreement for two catamarans in the Seychelles for a week in December 2024. Despite repeated requests, they have refused to take responsibility and refund me for the non-delivery of the booked service. After contracts were entered into they ceased all phone contact. Their email correspondence has included erratic language, including allegations that a third party involved is associated with the Sicilian mafia.

Tip for consumers:
Very forthcoming in the contracting phase - several pro-active phone calls. After payment was made all phone contact ceased. Impossible to reach, but answers on email.

Date of experience: November 28, 2024
Canada
1 review
1 helpful vote
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BEWARE OF SCAMMERS
January 9, 2025

I've been unlucky enough to deal with a corporation that is genuinely dishonest. Regarding my withdrawal, their support staff has been completely useless, and they are demanding that I pay for liquidation expenses. Despite the stressful circumstances, S I M O N C H * C O M stepped in and quickly restored my investment and profits.

Date of experience: November 12, 2024
Minnesota
6 reviews
11 helpful votes
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Complete garbage filled with scams and porn reels. Don't recommend that anybody uses it. I was on it in 2024 and it's so much worse than when I started it. If i had kids i would forbid them that they go on it even if they become teenagers I would not allow them to access any social media site because those sites have become toxic and yeah
The fact that facebook give me a banner warning proves that they do not care about improving the social media site.
I was on it in 2018 and it was just so much better back then but now it's so much worse.
Just boycott Facebook and let it crumble they deserved it.

Date of experience: August 4, 2024
Massachusetts
1 review
3 helpful votes
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My experience with Facebook has become increasingly difficult and frustrating to say the least! Originally posted some high ticketed profile/name brand clothing names on MarketPlace, were denied because somehow not allowed?, explanation extremely poor, I then closed my account. Recently tried Re-opening account because of MarketPlace, received request from DuckDuckGo engine search provider requesting MY location outside of using their app.-Not okay with me-They overstepped requesting my location which I originally provided to them! I Do Not Feel Safe With Any App Requesting My Location, My Right! Recently attempted to re-open, was then denied. They want full control of all ALL your personal information, This is a Red Flag and Not Safe!

Date of experience: December 17, 2024
New York
1 review
5 helpful votes
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Groups
October 27, 2024

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Date of experience: October 27, 2024
Illinois
6 reviews
1 helpful vote
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Transmission Garage Xpress LLC was closed due to tax forfeiture and now has a new location and name but same owner! They are now called "Transmission Garage" and they are now located at 1718 College St. Houston TX *******. https://www.facebook.com/p/Transmission-Garage**************

I took my van there because it would stall when I put it in gear. They called and said they fixed the problem and it wasn't transmission at all! They replaced a couple sensors and the distributor and charged me $800. I paid them and took the van, but quickly found that it would not shift out of first gear properly!
I took the van right back and they diagnosed it again and said that they needed to rebuild the transmission.

I agreed based on their expertise. I asked them to also replace the transmission mount and carrier bearing and inspect the rear end. They took 3 weeks to rebuild my transmission and they charged me $2200 for the rebuild. They did not replace the broken transmission mount they reused it! They did not replace the carrier bearing or inspect the rear end. When I got my van back and drove it home the rear license plate was missing! I went and looked closer and saw that not only is the license plate and frame gone but the part of the bumper that holds the license plate was bent and had marks that match up to the forks on a fork lift!

I called and spoke to Victor and he confirmed that they do use a fork lift sometimes to move the vehicles. When I told Victor of the damages to my van he said they would fix it if I brought the van back to them. When I told him I did not want them to do the repairs and that I have my own body shop that will fix it, Victor said his boss would contact me. When I spoke to Luis (Victor's boss) 2 days later he acted like they did nothing wrong and claimed he knew nothing of the situation, even though Victor told me that he would inform his boss of the problem. He said they don't use a fork lift to move vehicles at first, then he admitted that they do. He said he disputes the damage was caused by them and insists that I bring the vehicle to them to be inspected before he will pay for anything.

After nearly an hour on the phone Luis agreed to pay for only the part and the license plate replacement, but that he would have to buy the part and I would pick it up from him and I would have to install the part myself if I didn't want them to install it. Luis refuses to pay for my time missed from work to get the replacement license plates and for the time it will take for a body shop to properly install the part Transmission Garage damaged. An honest and fair business and business owner would pay for the damages they caused to a customer's vehicle and not try to lie to avoid paying for their mistakes.

It will cost me $381.50 to fix the damage that Transmission Garage caused to my van.

I do not recommend using this shop for anything.
https://www.facebook.com/p/Transmission-Garage**************

Date of experience: August 25, 2024
Canada
1 review
1 helpful vote
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I was really looking forward to trying out Meta AI, but unfortunately, it's been a disappointment. The responses often feel generic and lack depth. I've had to repeat myself multiple times, and even then, the AI seems to miss the point. The conversation feels forced and unnatural, like I'm talking to a robot (which, I guess, I am). The lack of understanding and insight has been frustrating. I was expecting a more intuitive and helpful experience, but it's a letdown.

Date of experience: August 14, 2024

About the Business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
+537