business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,773 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
866
value
873
shipping
851
returns
612
quality
833
This company does not typically respond to reviews
Arizona
1 review
0 helpful votes
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Top Tier
December 11, 2024

Great employees and great product and great prices

Date of experience: December 1, 2024
Kentucky
1 review
0 helpful votes
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Great products
December 11, 2024

I love Fabletics- great quality and super comfy. However, it is expensive.

Date of experience: December 1, 2024
New Jersey
1 review
0 helpful votes
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DISAPPOINTED
December 11, 2024

Love the pants. What i am disappointed about is that you haven't gotten in different colors.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Cheap
December 11, 2024

Cheap stuff that didn't last long enough I was really disappointed

Date of experience: December 1, 2024
Maryland
1 review
0 helpful votes
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Not Fabulous
December 12, 2024

The monthly subscription is a horrible idea. I will not patronize this business.

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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Hidden Fees/ Long Time to Refund
October 11, 2024

I want to say that my wife really liked the scrubs and said she liked the thickness and quality, especially in the winter. I thought having scrubs sent monthly would be a great thing to support her comfort at work.

When you sign up you got the monthly membership, what they leave out is that there is an added fee you must pay. This means they lack transparency and how they charge with hidden charges. When I called they tried to downplay this fee.

When I asked for a refund, they push back saying that I couldn't at first and that it needed to go back as a credit. They did finally give me one after I said it was their fault for not disclosing an additional charge. This refund took three weeks to get when it should have been automatic.

It doesn't matter how much your clothing is if your costs and charges are not transparent. It makes the company sneaky and untrustworthy.

Date of experience: October 1, 2024
New York
0 reviews
0 helpful votes
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Excellent Service
October 15, 2024

It was my first time purchasing from Fabletics and I'll definitely purchase from them again. The quality of my legging are outstanding. Probably the best quality leggings that I have out of all my other leggings. I love the color, looks just like how it looks on the website. They have a wide variety of colors, styles, and designs and I'll definitely be purchasing from them a each of them.

Date of experience: October 5, 2024
Florida
1 review
0 helpful votes
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Marketing feels misleading
October 14, 2024

I have called on several occasions to customer service and only once would i call it a positive experience. Most times they are rigid and unwilling to help. Recently i received an email add saying in huge letterseverything is on sale but when i went to purchase several items, none of the items i was interested in were on sale at all. I sent a message to the company and basically got an email that said oh i am so sorry we will look into it. Frankly i have reached the point of with poor customer service and misleading advertising if i continue as a customer i am incenting bad behavior. Therefore it is my intent shortly to end my membership with fabletics

Date of experience: October 4, 2024
Washington
2 reviews
2 helpful votes
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I'm a bit conflicted. I love the quality. I have accidentally missed skipping the payment for a monthly membership credit a few times and now have 3 credits and nothing I'm interested in buying. I love my black leggings that I wear most days, and the new jumpsuit, but I think the brand could provide more than basics. I have an old floral pair of leggings that are one of my faves!

Date of experience: October 1, 2024
Oregon
2 reviews
0 helpful votes
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Easy ordering
November 16, 2024

This site makes it so easy to order. I love the products they offer. The prices are very competitive. The quality is outstanding.

Date of experience: November 6, 2024
Washington
1 review
0 helpful votes
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Membership scam
October 11, 2024

The fact that you have to go in and manually pause your membership for the month, increasing your chances of forgetting to, is diabolical. And paying $60 for a "credit" for one item is infuriating when nothing costs that much. AND the return process is a pain, and they don't refund the shipping cost. I like the shorts and sports bras but overall it's a scam.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Fabletics is Fabulous
October 11, 2024

Since I usually purchase everything on line, it's important that the process is fast and easy. Fabletics's website is seamless because I usually place an order every week. If the process is difficult I will find a different company all together. Simplicity is a requirement for my loyalty.

Date of experience: October 1, 2024
New Jersey
1 review
0 helpful votes
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Joining Fabletics
October 11, 2024

When i first started my journey with Fabletics, I was not sure what to expect. I can say I was not disappointed, and have my children, adults, all wearing the clothes. I have nothing but good things to say. The quality of clothing is more than exceptional, and the choices are awesome. There is a nice variety of clothes to choose from, which fits everyone to their own taste.

Date of experience: October 1, 2024
New Jersey
1 review
0 helpful votes
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Material for workout pants
October 14, 2024

The material used for leggings is not as good a years ago. Stitching comes apart easier and the pants are not made from the same material. The other clothing has been fine, they just need to go back to using the better material for leggings.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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My overall experience with Fabletics
October 11, 2024

This brand is amazing. The clothes fit perfect. I have been buying from the website for a little over a year now and I can honestly say I'll continue as long as the quality continues being good and comfortable.

Date of experience: October 1, 2024
Alabama
1 review
0 helpful votes
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Low Options
October 15, 2024

At first, I was able to get a great deal and the quality was great, however, I found it very difficult to find what I wanted to buy and it seemed unfair to buy a sports bra for the same price as a while uniform. The challenge was that everything I wanted to get was always sold out.

Date of experience: October 5, 2024
Tennessee
1 review
0 helpful votes
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Awful business model
October 14, 2024

The way they make you sign up for a subscription and then make it difficult to cancel and easy to forget is one of the worst I've ever seen. And I am not a 90yr old woman. I am a college educated 25 yr old who studied business and can tell you first hand this model is SCUMMY! Do not buy

Date of experience: October 4, 2024
Guam
1 review
0 helpful votes
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Meh
November 17, 2024

The only reason for this is because none of my recent orders made it to me. I still have hope for my future orders so there's that.

Date of experience: November 7, 2024
Maine
1 review
0 helpful votes
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Disappointed
October 11, 2024

I've been getting leggings for years, and most recent order started ripping/piling after one wash. Taking the time to be able to talk to a human when resolving an issue is always a challenge. I'm canceling my membership when I'm through with my credits.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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First purchase
October 11, 2024

Product is great. But needed to return a couple of items. Not easy like Amazon.
The VIP credit is really hard to understand.
The products viewing on line is harder to gain an understanding of — & now scared to order more

Date of experience: October 1, 2024