I've never written a review before, but I've had SUCH a difficult experience with this company. I ordered pants and a too and upon trying the pants on on, they stained my bedspread (I sat down to nurse my infant) and stained my infant's clothes. No amount of washing is getting out the dye. Also, the material was really coarse and itchy. I returned the product (after having to spend a half an hour asking not to pay the re-stocking fee) and after three weeks, the refund did not post to my account. After a call, they denied ever receiving the product, and then "could not hear me" on the other end of the phone. I called back, and another phone consultant said they received the order, and I would get my refund soon. We'll see. Overall--this is a terribly cheap product, and a company with dubious ethics. I'm making the awful assumption that they are using overseas phone consultants who are probably making slave wages, and the actual product itself is probably made in terrible conditions. I regret supporting this company in the first place.

The quality of the clothing is great. The problem I have is that the clothing runs too small so when you go to order a medium there are out of stock on nearly all items. Being a VIP member I want to order every month but I can't order anything! So frustrating. Also, clothing color options are limited, mainly pinks and purples. Can a girl get some reds, greens, and oranges. Needs more variety.

I think they have a very good product, but that is negated by the extremely poor customer service. I signed up for the VIP service, and except for the 1st month, have not been able to get anything I wanted. I check each month as soon as I get the email notification that the outfits are ready to view, and EVERY month on the 1st the are already SOLD OUT! Also their delivery time is slower than molasses in February. All this leads to "Good product, but NO THANKS!"

After buying my first outfit, I found a charge from fabletics less than 2 weeks later... which I found out was a monthly charge for being a member. If I would have known this in the first place, I would never even bought an outfit. I called the number listed on the website for membership canceling which led to a number with an automated recording that said "this number has not been assigned". I finally was able to cancel my membership by getting the correct phone number from using the websites online chat. Instead of refunding my money they gave me store credit, which I don't want. Horrible experience and horrible business. The whole thing is a complete scam, there should be no fine print when becoming a member and buying clothes.

I have also been a victim of this. Like any other girl or woman desperate for gym clothes that fit I was so surprised at the offers that were available but recently after installin internet banking I spotted I had been charged £40 each month for an outfit I hadn't even brought! Absolute joke. There was a comment below about "reading fine print" never in my life time have I had to read "fine print" to buy clothes it just shouldnt have to happen. I tried to cancel my membership but am still awaiting a reply. Maybe they should mark up their so called "vip memberships" clearly and prevent their customers falling into a false sense of security. If I was Kate Hudson I would feel ashamed to have my face as the cover.
Sincerely,
A loyal but now pissed off ex customer.

I have been a member for 3 months. I think the quality of the merchandise is good for the VIP price, however, the service is really bad. In my last order, I got a confirmation email of the items that I ordered. When the order arrived, one of the items was missing. There was nothing about it in the package. I waited a couple of days to see if another package was coming. Nothing.
I called their "customer service" number to get a status and they told me that the item was out of stock. They clearly have an issue with their inventory systems. They also have a problem with their phone support. The lady who answered the call said that I should keep checking back and order it later. I asked her why I should order anything else if what is confirmed is not really available. If they had good service, they would let me know that the item is back ordered and they will notify me when it is available again. Then she told me that the best way to order is to get on the phone and get someone to confirm that what I want is available! How many times do I have to try and buy something?

If they really want to grow this business and make it successful they need to hire someone from Zappos or Lands End or LLBean to make their operation something that is STANDARD in today's ecommerce world.

They also need to teach their service staff to address the client's issue and not just explain how their process is working when it clearly does not serve the needs of the client. Really bad.

I was a member for three months. Everything cute in sizes xsmall, s and medium was sold out every time I tried to shop. They clearly have a stocking issue. Also, you can only cancel your account by calling them, which involves a lengthy sales pitch where they try to get you to stay. And if you cancel when you have a credit on your account, you can't use that credit -- either reactivate via phone or lose $49.95.

Like many others, I signed up for the $25 first outfit free, with the intention of continuing my membership if I liked the first outfit. However, the quality of the outfit left something to be desired. Even so, I continued with my membership with the hopes that other styles would be better quality.
Big mistake, because not only is EVERYTHING sold out CONSTANTLY, there is also a markup for almost every outfit, so you're really not saving much.
I ended up canceling my membership but I still have credits left on the site- but now in order to use my credits, I have to sign up for membership AGAIN in order to get the reasonable price for the outfits... AND, the credits can only be used for outfits that have been selected for me! Seriously, the money I paid on the site should be able to be spent the way I want.
Just stay away, it's not worth the headache!

I attempted to buy an outfit on this site, I selected the sizes, put in all my shipping and billing info and when the order was "being placed", got a msg on the screen indicating that the inventory on one item was out. The site doesn't tell you what it is... nor gives you very much direction on what to do next. I closed out the windows. Over that next weekend, I tried to purchase another outfit and upon order submission, the same thing happened. The site isn't designed well and it is pretty obvious that the actual inventory doesn't support what is shown on the screen. I decided I didn't want to purchase anything from this company and logged in to remove my profile. I found that my billing information was also retained... even though I DIDN'T EVEN MAKE A PURCHASE TO BECOME A VIP MEMBER. Furthermore, please BEWARE - I found after looking everywhere on this site AND contacting them via their online chat, there is NO WAY TO REMOVE IT! I have been a victim of identity theft before and I already feel violated that they claim it can't be removed. I am writing to their corporate offices and to whatever federal agency I can find as this has to be unlawful.

I signed up as a member and placed an order on in February for the 50% discount outfit, but never received an email confirmation. When I tried to login to the account I created, the website rejected my email and password. Password retrieval didn't send anything to my email. However, I received my order and my credit card was charged for more than advertised -- $50 when my order was supposed to be $35. I thought that maybe I made a mistake and the VIP account wasn't actually created, so I wouldn't be charged for subsequent months (since I can't even login to skip the month).

WRONG! Now I have been charged $65 for March, even though I still can't login. Password retrieval is now saying: "We do not have an account on file with the email address you entered." I have tried repeatedly to use both their website chat feature and email form -- they both don't work! I will be calling their number tonight so we'll see what happens. What a headache. The clothes are average but going through this was NOT worth it.

I'm surprised with how many negative reviews there are of fabletics. There are no surprises/secret. It's right on the website as to how the site works. The fact that people thought they can get 1/2 off the first outfit and that would be it, it surprising. The site also explains that you can cancel you membership any time or decline the purchase for the month by the 5th. It's pretty self explanatory.

As for the clothes, I do a lot of cross fit and spin classes. I find the clothes durable and comfortable. Love the patterns they offer.

For goodness sake! Reading the reviews, you would think that Fabletics was an evil, puppy killing empire set on world domination. I have had months of very positive experience using the site and bought some great outfits. Right from the start I knew exactly what I had signed up for as I had read the small print and made sure that I knew what would be happening. If you don't want to spend any money, you skip the month, which is quick and easy to do, and that's it. They make it very clear how to unsubscribe, but I haven't bothered because the clothes are very good value and great quality. I don't see the problem.

I am surprised Fabletics received so many bad reviews. First of all, people who get upset tend to express their feelings more. $25 for your first outfit is very generous from Fabletics. I am repeating what other people said; you have to know what you sign up for. If you don't want to be charged $49.99/month, call customer service and cancel your VIP membership. Win – win situation; you get a bargain for one outfit. When you collect 1000 points, you get 1 free outfit. Points collect through purchasing and product reviews.

Overall, my experience has been great. I purchase outfits often; good quality – worth the money. Although one time I forgot to skip a month, I still could use the credit for next purchase. Credits charged rollover, does not expired.

I am VERY displeased with Fabletics active wear and am wanting to get the word out. They say you get your first outfit for $25, then when you make the purchase it signs you up for VIP membership. And if you are sleep deprived like me (5 kids 6 and under), you may not read all of the fine print and then the next month you are slapped with a recurring $49.99 from your account! If you like their clothes it is supposedly a good thing to be a VIP member, as was explained to me by their phone representative, because you get VIP pricing and could possibly save you money if you buy from them EVERY month. But if you don't like their clothing (I found it to be ill fitting, and bizarre combination of colors) then it is not a clothing option for you. Btw- I made it back to my pre-pregnancy size of 5'5 and 124 lbs and generally clothes look really good on me but I returned all but 1 shirt of the 3 that I ordered from them. The one that I kept was comfortable as it is a long sleeved sweatershirt so I kept it but the collar is not to my liking (it rolls up on itself in an unattractive way) and the vented - sleeveless vest, and the tank were just hideous both for the way the material flares out on the top of the shoulder and the tank's colors was hideous and not at all like pictured!

First of all, they advertise you're first outfit is $25. That's not the case unless the outfit is on sale for $25 and there's only a couple to choose from. All of the outfits I wanted were sold out in my size. Every time you go to chat with someone on the website it takes like 10 mins to connect, and by the time they connect with you, if you don't answer within the next second they will disconnect. I asked the online agent if my bra I was about to order had cups in and she said yes, when I received it, it didn't. I ordered an XS in the legging capris, which is what I order from every other company. They were so small I couldn't even get them over my hips. Will be returning everything and cancelling my subscription.

Seriously! Who needs new workout clothes EVERY month? I consider myself an astute internet shopper, but I do NOT recall signing up for this "membership" whereby I AUTOMATICALLY spend $50 on these clothes every month. Sure, you can "skip" a month... but who has time to remember to do that, what with paying your regular bills, going to the gym, buying groceries, etc. They also make it DIFFICULT for you to cancel, since you HAVE to call (you can't just cancel on their website) and they really give you a hard sell to not cancel. Kate Hudson should be ashamed of herself!

Al they want to do is trick you to sign up for VIP service where they charge your credit card $50 a month!